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Orzac Center for Rehabilitation

900 Franklin Avenue

3.1(78 ratings)

Orzac Center for Rehabilitation, photo 11 / 4

Quick Facts

Total units
120
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120
Health System Affiliation
Part of Northwell Health hospital network
Rehab Resources
Extensive on-site PT and OT equipment

What Families Think

Families describe Orzac Center for Rehabilitation as a clean, well-staffed skilled nursing and rehab facility with strong physical and occupational therapy resources and notably good food. A few reviewers, however, reported lapses in attentiveness and communication that made them feel they had to advocate for their loved ones.

The Good

  • Attentive, compassionate nursing and CNA staff
  • Facility described as spotless and clean
  • Well-regarded food quality, even elaborate menu items
  • Strong PT/OT space with ample equipment
  • Patients reported good progress and faster recovery

The Bad

  • One report of a patient left unattended for long periods
  • One report of staff prioritizing rounds over immediate patient needs
  • One report of a dietitian's tactless communication about a health condition

AI-generated from reviews and community data.

Orzac Center for Rehabilitation is a senior living community in Valley Stream, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 78 reviews.

About Orzac Center for Rehabilitation

Orzac Center for Rehabilitation is a skilled nursing and long-term care facility in Valley Stream, New York, with a licensed capacity of 120 beds. It serves patients recovering from surgery or illness who need rehabilitation before returning home or transitioning to other care settings.

Families consistently praise the nursing and therapy staff for attentiveness and hands-on care. Multiple reviews highlight specific staff members, nurses, CNAs, and therapists, who went out of their way to manage pain, provide encouragement during recovery, and help patients regain strength. The facility itself receives praise for cleanliness and quality meals; one family noted their relative actually looked forward to eating. The center has dedicated physical and occupational therapy spaces with substantial equipment. However, one family described a difficult experience with their grandmother left unattended for long stretches and limited proactive engagement outside scheduled therapy sessions, raising questions about consistent staffing levels and activities programming.

Orzac holds a 3.1 out of 5 Google rating based on 78 reviews. Strong reviews emphasize successful rehabilitation outcomes and warm staff interactions; lower ratings cite gaps in attention and stimulation during non-therapy hours.

Types of Care at Orzac Center for Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Orzac Center for Rehabilitation

3.1overall · 78 ratings combined

3.1★ on Google (78)

Karen Polito

Jun 2026

via Google

I was at Orzac today and was really impressed with staff and condition of the center.. There was something that did disturb me , this very nice and informative dietitian came around to speak with a patient .When she passed by, she went over how much water this patient was drinking and then proceeded to tell her with " HEART FAILURE" she should't drink too much water because it hard on your heart.Then she saw her swollen feet and AGAIN she said try to stay away from salt, too much salt isn't good for people with HEART FAILURE !!..Maybe there is a nicer way of saying watch your water and salt intake! !!

Justine Balog

Mar 2026

via Google

We are so grateful for the experience we have had with Orzac. They have been wonderful. They treated my aunt with such kindness and dignity. The facility is spotless and my aunt actually looks forward to eating their meals. They have a ton of space dedicated to both Physical and Occupational therapy and a great deal of equipment in comparison to other facilities we were considering for my aunt’s stay in subacute care post stroke. Would be happy to recommend Orzac to anyone looking for subacute care for their loved one. Thank you to all of the wonderful staff who made this such a positive experience for my aunt and for us 🫶

Alison Spano

Feb 2026

via Google

Our family’s experience was difficult. We often found our grandmother sitting unattended for extended periods with minimal engagement outside of daily physical therapy. When we requested assistance, we were told staff needed to complete rounds before tending to her. While we understand facilities are busy, it was hard to see her without more stimulation or proactive care. Families may want to be prepared to advocate frequently for their loved ones.

Lakiesha Bey

Aug 2025

via Google

My mom spent 3 weeks at Orzac Center for Rehabilitation and Nursing after what we thought to be a straight forward surgery was complicated by physical deficits that required rehabilitation before returning home. The nursing staff was attentive from day one. Her nurse, Mike , went out of his way to ensure she received the pain meds needed so she could be comfortable. The head CNA on her unit Stephanie was so compassionate and attentive to her needs. My mom raved about her OT Leah and PT Scott who also did a wonderful job of keeping me in the loop about how she was progressing. The Director of Rehabilitation , Patrick, even visited several times to ensure she was happy with the services she was receiving! The facility was clean and all the staff were helpful. They even had a nice and quiet outdoor space for patients and families to enjoy time together. I couldn’t end this review without mentioning the food . My mom had been to other Rehab facilities in the past and wouldn’t eat unless I brought food from the outside , but the menu here at Orzac was truly an added bonus … rosemary marinated lamb chops, shrimp scampi, wild caught black bass ?!?!?! What Rehab facility has this kind of menu !?!?! If I could give more stars , I would ! Thank you so much Team Orzac for all you did to care for my Mom…. We both are so thankful !

Karen Williams

Jun 2025

via Google

Most of the staff is very caring and attentive to the patients needs. Also the facility is extremely clean and the food is excellent. My physical therapist Johnny and occupational therapist Jessie were the best. They helped me become stronger and I was able to go home within a few weeks. Also a special thank you to CNA Maxine, Nurse Marcia and Nurse Ahfad they were also the absolute best. Love you all.

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Government Inspection History

4 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 16, 2025Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 9, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2025

Aug 2, 2024Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 10, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2024

Jan 31, 2024Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

Jan 31, 2022Fire Safety StandardHealth Standard2 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Orzac Center for Rehabilitation offer?

Orzac Center for Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Orzac Center for Rehabilitation located?

Orzac Center for Rehabilitation is located at 900 Franklin Avenue in Valley Stream, New York.

What do families say about Orzac Center for Rehabilitation?

Families describe Orzac Center for Rehabilitation as a clean, well-staffed skilled nursing and rehab facility with strong physical and occupational therapy resources and notably good food. A few reviewers, however, reported lapses in attentiveness and communication that made them feel they had to advocate for their loved ones.

How did Orzac Center for Rehabilitation do on recent health and safety inspections?

Orzac Center for Rehabilitation had 4 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Orzac Center for Rehabilitation?

Submit the Request Information form on this page to connect with Orzac Center for Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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