Jake Larsen
Jun 2026
Love the staff! Had a great experience here
North Royalton Post Acute
9055 West Sprague Road
3.7(20 ratings)· Parma average: 3.6
1 / 5Quick Facts
- Total units
- 130
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 130
- Location
- Minutes from University Hospitals Cleveland Medical Center
- Nursing coverage
- Licensed nurses on-site 24 hours daily
- Payment options
- Accepts private pay, PPOs, Medicare, HMOs
- Therapy services
- On-site physical, occupational, speech, respiratory therapy
CMS Care Compare
What Families Think
Reviews for North Royalton Post Acute are sharply divided: several reviewers praise the therapy team, communication, and helpful staff, while others describe serious lapses in basic care, cleanliness, and responsiveness. The facility offers 24/7 licensed nursing and a range of rehab therapies, but multiple accounts raise concerns about call-button response times and staffing follow-through.
The Good
- Therapy team praised as fantastic by reviewers
- Staff described as friendly and communicative
- Social workers noted as compassionate and attentive
- 24/7 licensed nursing coverage
- Discharge planning and insurance benefit support offered
The Bad
- Multiple reports of slow or unanswered call button response
- One report of unaddressed sepsis and high ammonia levels
- Several mentions of dirty, worn furniture and stained carpets
- One account of a HIPAA violation with exposed medical info
AI-generated from reviews and community data.
About North Royalton Post Acute
North Royalton Post Acute is a skilled nursing facility in Parma, Ohio, located minutes from University Hospitals Cleveland Medical Center. The community provides round-the-clock personalized healthcare services in a home-like environment, with licensed nurses available 24 hours a day, seven days a week.
The facility offers compassionate post-acute care following surgery, illness, or injury under customized care plans. Clinical services include physical, occupational, speech, and respiratory therapies designed to help patients build strength, skills, and confidence. The community features an expansive, state-of-the-art rehabilitation gym where patients recover under the guidance of licensed experts.
Daily activities and programs are structured to encourage residents to be as active and social as they choose. The facility includes amenities such as beautiful courtyards and a welcoming lobby where patients and families can visit and rest. Discharge planning services help patients and families prepare for life after discharge or arrange for outside services.
The facility accepts private pay, all PPOs, Medicare, and a wide range of HMOs, with insurance experts available to help residents understand their plan benefits.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.7overall · 20 ratings combined
3.7★ on Google (20)
Megan Tellalian
Mar 2026
I work as a professional legal guardian. Currently I work in 14 facilities but I've been in dozens more over the years. This building communicates so much more than any other nursing home about my client. For me, communication is so valuable because I can't be there all the time. I have always found the facility to be clean, the staff is available for questions and they know their residents well. I look forward to having other clients placed there in the future!
1234! !
Jan 2026
Terrible!!!! Do not send y'all love ones here
Gayle DeSimone
Jan 2026
I have never been so disappointed!! When asking for help it doesn’t come I was told by a supervisor that during breakfast lunch or dinner time they do not take care of your personal needs. If you need to pee do it in the bed and when they get a chance they will clean it . I’m in for physical therapy for 4 days now and have not seen any one
Lisa Maczko
Oct 2025
I don't know where these one star people went but it is very nice here. Can it use a little updating? Yes some of the furniture is older and there are some stains on the carpet. As far as the carpet they can't wash it weekly. The staff is very nice and helpful. I only experienced 2 crabby people and I think that's great. The food is very good for nursing home food. I wasn't expecting Michelin star good 😂. Unfortunately some older patients are demanding but they do get to them as quick as possible. A lady had an accident one day and they were there immediately. My parents are older so I learned that if a facility smells when you walk in just walk out. Oh course you're going to pass the occasional stinky room but that's to be expected. Hopefully I'll never have to come back as a patient. But if I do I would definitely come here.
Frequently Asked Questions
What types of care does North Royalton Post Acute offer?
North Royalton Post Acute offers Skilled Nursing / Long Term Care.
Where is North Royalton Post Acute located?
North Royalton Post Acute is located at 9055 West Sprague Road in Parma, Ohio.
What do families say about North Royalton Post Acute?
Reviews for North Royalton Post Acute are sharply divided: several reviewers praise the therapy team, communication, and helpful staff, while others describe serious lapses in basic care, cleanliness, and responsiveness. The facility offers 24/7 licensed nursing and a range of rehab therapies, but multiple accounts raise concerns about call-button response times and staffing follow-through.
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