North Pointe Care Center

500 Jessie Avenue

4.4(57 ratings)· Sacramento average: 3.9

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Quick Facts

Medicare rating: 3 of 5
Ownership: For profit, Limited Liability company
Certified beds: 161
Quality rating: CMS Five-Star Quality Measures rated facility
Outdoor space: Gated outdoor environment for residents

What Families Think

Most families describe North Pointe Care Center as a place where staff show genuine warmth, patience, and attentiveness toward residents, with many singling out specific nurses and CNAs by name. A number of reviewers, however, report serious lapses in care, including delayed emergency response, an unaddressed infection, and poor communication with families during medical crises. Several also note that the physical building is old and in need of renovation, even while praising the staff.

The Good

Staff repeatedly described as caring and compassionate
CMS Five-Star Quality Measures rated facility
Rehab and nursing teams specifically praised by families
Facility and residents frequently described as clean
Gated outdoor space residents can enjoy daily

The Bad

Several reports of delayed emergency response during medical crises
Multiple reviewers say the building is old and needs renovation
One report of neglected dental hygiene for a long-term resident
One report of delayed family notification after a resident's death

AI-generated from reviews and community data.

About North Pointe Care Center

North Pointe Care Center is a skilled nursing facility in Sacramento, California, offering skilled nursing, short-term rehabilitation, and memory care for those recovering from surgery, illness, injury, or living with memory loss.

The care team supports residents with serious, ongoing health conditions or disabilities, providing both short-term and long-term care services designed to meet daily needs.

The community has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Five-Star Quality Measures Rated facility, a rating based on health inspections, staffing, and quality measures.

Residents are encouraged to bring personal comforts from home during their stay, with an emphasis on comfort and privacy. The property includes a gated outdoor environment for residents to enjoy throughout the day.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.4overall · 57 ratings combined

4.4★ on Google (57)

Elise Gladden

Jul 2026

via Google ↗

Highly recommend! Great quality patient care ! Amazing staff very welcoming ! Beautiful gated outdoor environment that patients enjoy throughout the day .

Akwele Hammond

Jun 2026

via Google ↗

This facility is one of the best !The staff are great they show so.much love to there patients being it from Cnas,Nurses ,Physical therapy,Housekeeping, Kitchen staff and Maintenance team all i can tell you they are the best the way they work hand in hand together to make sure the patients feel loved it is amazing very top notch .I have never seen good team work like that ever.It has a beautiful surrounding that your relative will enjoy and is also a place that your love one will feel safe. You can't beat that. This is one of the facility that gives the best care for there patients,it another place your love one can call home! without stressing, and worrying cuz they are in safe hands. I want to appreciate all staffs for there hard work and for caring and showing love and care to there patients you deserve more than 5 🌟Keep up the good work 💯