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Most reviewers describe positive experiences during short-term rehab stays at this Rossville skilled nursing center, praising the nursing, CNA, and therapy staff as attentive and professional. However, one detailed report describes serious concerns about cleanliness, pest issues, and disrespectful treatment of residents, so families should look closely before choosing this facility.
AI-generated from reviews and community data.
NHC Healthcare is a senior living community in Rossville, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 37 reviews.
NHC Healthcare Rossville is a post-acute care center in Rossville, Georgia, offering skilled nursing care, short-term rehabilitation, long-term care, and therapy services with 24/7 nursing support. The facility provides personalized care in a comfortable, supportive environment designed to help patients achieve their health and wellness goals.
The community offers comprehensive therapy services including physical, occupational, and speech therapy. These services address functional assistance with activities of daily living such as eating, bathing, dressing, and grooming, as well as communication, cognition, and swallowing challenges. Therapy programs are designed to help patients recover quickly and safely following injury, illness, or surgery, with the goal of helping them regain strength, mobility, and independence.
NHC Healthcare Rossville focuses on supporting recovery journeys at every stage, whether patients are transitioning from a hospital stay, recovering from surgery, managing a chronic condition, or requiring long-term care. The facility emphasizes personalized care plans developed by skilled and licensed therapists in collaboration with patients and families to address unique needs and goals.
As part of the broader NHC continuum of care, the facility offers seamless transitions between services, including access to NHC HomeCare for in-home healthcare services and Caris Hospice for end-of-life care. Support extends to family members and loved ones through education, counseling, and practical resources throughout the care journey.
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Help Me Choose4.3overall · 37 ratings combined
4.3★ on Google (37)
Heather Qualls
Aug 2024
I was recently diagnosed with Terminal Spinal Cancer. I am now in the Rehab section of NHC on McFarland Ave. in Rossville. These nurses, CNAs, and PTs are wonderful. They are working hard to get me home to Lonnie Qualls. I have been here for 3 weeks and these folks treat me like I'm family! I love them all!!
Allison in Wonderland
Sep 2019
I am appalled at the conditions the residents of this facility have to live in. It’s dark and dreary, the smell of urine is strong, roaches and rats have been spotted. The employees show no empathy or kindness to the elderly patients. My grandmother has had things taken from her from the employees and placed elsewhere. The employees are lazy and talk disrespectful to the elderly. If you notice most of these reviews are from employees who were probably told to go and write a review. If you have to send someone here be vigilant and be on the look out for your loved one.
Dewayne campbell
Mar 2019
My wife fell and needed rehabilitation, the entire staff has been great, funny polite and respectful. They have been supportive of any need we had as the staff have gone above and beyond to accommodate our needs from the office,nurses,rehab staff,kitchen and house keepers. If we ever need to be in rehab again this is where we will come.
Harry Tripp
Aug 2018
I am a patient here and have been here 3 times for rehab. You can not help love the staff here, they are by far the very best! This is the only place i will come. I sleep great at night also. And the food is very good, all three meals. The CNA's are great, especially Bebeca, PJ, Suwanda, and others. John is in charge of the Rehab Dept. I have seen some miracles preformed. All the therapist are very professional while being personal with each patient according to their needs.
Aimee Arthur
Jul 2018
Nhc is an amazing facility from top to bottom. Everyone I have had to deal with, from management to CNA are kind caring and considerate. The way they care for the patients, the way they interact with each other. They really are a great help and get things done. I recommend this facility , absolutely.
3 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 29, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 29, 2024
Respond appropriately to all alleged violations.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 29, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 29, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 29, 2024
Install properly constructed windows in hallway walls or doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
NHC Healthcare offers Skilled Nursing / Long Term Care.
NHC Healthcare is located at 1425 Mcfarland Ave in Rossville, Georgia.
Most reviewers describe positive experiences during short-term rehab stays at this Rossville skilled nursing center, praising the nursing, CNA, and therapy staff as attentive and professional. However, one detailed report describes serious concerns about cleanliness, pest issues, and disrespectful treatment of residents, so families should look closely before choosing this facility.
NHC Healthcare had 3 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Rossville bring help to the house: daily living, companionship, and respite for family caregivers.
