MyLivingChoice

NHC Healthcare

993 E College St

4(11 ratings)

NHC Healthcare — photo 11 / 4

Quick Facts

Total units
102
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
102
Operator
Part of NHC network across ten states since 1971
Continuum of care
Connections to home care and hospice services

What Families Think

Reviews for NHC Healthcare Pulaski are sharply divided, with some families praising attentive, family-like care from staff and therapists, while others describe serious lapses in cleanliness, communication, and basic dignity over extended stays. The facility offers skilled nursing, rehab, and long-term care as part of a larger multi-state network, but experiences described vary widely by shift and time period.

The Good

  • Physical therapy team praised as patient and understanding
  • Some families describe staff as caring like family
  • 24/7 nursing care with PT, OT, and speech therapy
  • Individualized care plans developed with patients and families

The Bad

  • One detailed report of neglect, missing belongings, and bedbugs
  • One reviewer cited unresolved roommate conflict over six months
  • One reviewer noted day shift understaffing and inconsistent meal access
  • One report of an incorrect medical diagnosis recorded in chart

AI-generated from reviews and community data.

About NHC Healthcare

NHC Healthcare Pulaski is a skilled nursing and rehabilitation facility in Pulaski, Tennessee, offering 24/7 nursing care, short-term rehabilitation, long-term care, and therapy services in a supportive environment.

The facility provides physical, occupational, and speech therapy services designed to help patients regain strength, mobility, and independence. Care includes assistance with activities of daily living such as eating, bathing, dressing, and grooming, as well as support for communication, cognition, and swallowing challenges. Personalized care plans are developed by skilled therapists working closely with patients and families to address individual recovery goals.

NHC Healthcare operates as part of a comprehensive continuum of care that includes post-acute rehabilitation for those recovering from surgery or injury, long-term care for ongoing health management, and connections to home care and hospice services. The facility is part of the broader NHC network, which has served senior communities across ten states since 1971.

The community emphasizes dignified, compassionate care focused on promoting patient independence and well-being. Staff provide round-the-clock attention in a comfortable, home-like environment, with care extending to family members through education and counseling resources.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 11 ratings combined

4★ on Google (11)

Melissa Horn

Jul 2026

via Google

This place is horrendous. I do not know how this place is operating due to neglect and hiring kid with no work ethic and care nothing for their patients. The night shift is the best but day shift isn't worth a lick. They do not keep people fed or their pantry or fridges full so a lot of people don't eat when they are hungry. You will only use this place if you have no other options.

Humor Book co

Apr 2026

via Google

PLEASE BE AWARE OF THIS PLACE! My mother was a resident here for 3 years, and unfortunately, her experience declined drastically over time. In the beginning, some of the techs were wonderful—but as time went on, many of the good staff left, and the level of care noticeably dropped. While some office staff were kind and helpful, others were not. The director seems very sweet, but she is new and appeared unaware of what was truly going on within the facility. My mother has several disabilities, and we never expected special treatment—only that she be cared for with basic dignity and compassion, the same way you would want your own family member treated. Sadly, that was not the case. One of the biggest issues was her living situation. She was placed with a roommate who constantly screamed, yelled, and threw things throughout the night. Due to my mother’s condition, she cannot tolerate that kind of environment—it causes severe distress and physical reactions. We requested for six months that she be moved or given a more suitable roommate, and despite multiple meetings with staff, we were repeatedly told nothing could be done. There were also serious concerns with cleanliness and personal care. My mother-in-law reported being served meals with dirty dishes. Personal belongings were not respected—when we moved my mother out, many of her items were missing. A dresser we provided was returned damaged, with broken handles, and lotion had been poured into the drawers. Family photos were carelessly rolled up and thrown inside. To make matters worse when she got the screaming roommate they had to move into a new rooom .they were introduced to bedbugs. My mother’s belongings were then left outside for two weeks, completely unsecured—anyone could have gone through them. During that time, items went missing, including her power chair charger. There were also alarming medical concerns. At one point, my mother was incorrectly documented as having epilepsy in her chart when she does not. Privacy was another major issue. My mother-in-law was afraid to shower because staff would walk in and out of the room, having conversations with each other, offering little to no respect for her dignity. Thankfully, my mother has now been moved to a new facility and is doing much better. However, the level of carelessness, lack of communication, and disregard for patient well-being at this facility is deeply concerning. I would strongly urge anyone considering placing a loved one here to think twice They did issue us a $100 check to replace her stuff that does not even cover her chair charger that they lost! One of the things that was gone was a locket that can’t be replaced!

Laurie Nwosu

Dec 2025

via Google

The physical therapy team at NHC are awesome, especially Eric. Very understanding and very patient oriented. Laurie Nwosu

Jessica Hasting

Apr 2025

via Google

Let me tell yall! This place is so amazing. Not only have I known them for a few years now, I’ve had family there as well. Everyone, literally, feels like my own family. One of my absolute favorite centers to visit. The staff are 100% patient and family centered. The care they deliver is unmatched. I absolutely love everyone there. You guys are fantastic.

Susannah Lance

Oct 2014

via Google

My husband has been here since August 8th, 2014. These people have bent over backwards to do everything for him and myself, to make his stay comfortable! Thanks go out to Melissa, Lee, Craig, Phillip and all our Nurses and Techs! !

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Frequently Asked Questions

What types of care does NHC Healthcare offer?

NHC Healthcare offers Skilled Nursing / Long Term Care.

Where is NHC Healthcare located?

NHC Healthcare is located at 993 E College St in Pulaski, Tennessee.

What do families say about NHC Healthcare?

Reviews for NHC Healthcare Pulaski are sharply divided, with some families praising attentive, family-like care from staff and therapists, while others describe serious lapses in cleanliness, communication, and basic dignity over extended stays. The facility offers skilled nursing, rehab, and long-term care as part of a larger multi-state network, but experiences described vary widely by shift and time period.

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