Keestone at Hewitt House

Keestone at Hewitt House is an assisted living community in Pulaski, Tennessee, licensed for up to 54 residents. The community offers 24-hour staff, private rooms with private bathrooms, medication management, housekeeping, laundry service, dietary accommodations, an emergency call system, and wheelchair accessibility. Social activities and gathering spaces are available.

Reviewers' experiences vary notably. Several families and residents describe attentive, compassionate staff and responsive administration. One current resident noted staff have "become my family" and the administrator prepares plans to carry out residents' wishes. A family whose mother lived there nearly two years found her well cared for and content, with the director responsive to concerns. Another resident praised helpful staff and good meal choices. A family whose brother resided there for eight years reported he was well taken care of and the director assisted with obtaining equipment he needed.

Other reviewers reported concerns about safety, staffing levels, and follow-through on commitments. One reviewer cited falls in bathrooms, pest issues, and a notice to vacate after reporting problems. Another described poor management and short staffing. Communication issues, including unanswered phones and unfulfilled activity promises, also appeared in reviews.