MyLivingChoice

NHC Healthcare

8017 Dogwood Lane

3.5(24 ratings)

NHC Healthcare, photo 11 / 6

Quick Facts

Total units
117
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
117
Hospice Partner
Hospice services provided through Caris Hospice
Therapy Services
On-site physical, occupational, and speech therapy
Care Continuum
Connected to home care and assisted living options

What Families Think

The Good

  • On-site physical, occupational, and speech therapy
  • Part of a broader care continuum with hospice and home care
  • Emphasis on dignity and quality of life in long-term care
  • Personalized care plans developed with patients and families

The Bad

  • No detailed reviews available to gauge day-to-day care quality
  • Limited published information on amenities or programming

AI-generated from reviews and community data.

NHC Healthcare is a senior living community in Milan, Tennessee offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 24 reviews.

About NHC Healthcare

NHC Healthcare in Milan, Tennessee is a post-acute care center offering skilled nursing care, short-term rehabilitation, long-term care, and therapy services with 24/7 nursing support. The facility provides personalized care in a comfortable and supportive environment designed to help patients achieve their health and wellness goals.

The community offers comprehensive therapy services including physical, occupational, and speech therapy, with a focus on helping patients regain strength, mobility, and independence following surgery, illness, or injury. Therapists work closely with patients and their families to develop personalized care plans tailored to individual needs and recovery goals.

Long-term care services at NHC emphasize dignity, comfort, and quality of life for those requiring ongoing support. The facility also provides assistance with activities of daily living such as eating, bathing, dressing, and grooming, addressing functional needs to maintain independence and well-being.

NHC Healthcare is part of a larger continuum of care that includes home care services, hospice through Caris Hospice, and assisted living options. This integrated approach allows for seamless transitions between care settings as patient needs change, with support extending to family members through education, counseling, and practical resources throughout the care journey.

Types of Care at NHC Healthcare

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of NHC Healthcare

3.5overall · 24 ratings combined

3.5★ on Google (24)

Maghan Crutchfield

Aug 2026

via Google

I work very closely with this facility as a hospice nurse. They take excellent care of my patients. I am always greeted with a smile at the front door or on the phone when I call. The nurses are willing to learn about expected declines and medication use for symptom management, they work hard to collaborate with hospice team for the best patient care. The CNAs are knowledgeable about patient's intake/output and sleeping habits, they pay close attention to detail and are very good at providing updates in patient's day-to-day abilities. The social services team is very easy to work with for referrals and respite stays. The nurse practitioner is awesome, she always makes me feel like my thoughts and opions matter, and are listened to. The business office manager has always been available to me and family for questions regarding insurance and financials. The administrator makes it a point to talk to myself and my team, and does a great job of complimenting our care. I truly appreciate all that NHC has done for my patients.

Mike Becton

May 2026

via Google

I was a patient here for rehab after my heart attack a couple years ago. Good folks that took good care of me.

Mackenzie Gray

Feb 2026

via Google

Very clean facility, smells wonderful, very friendly staff. The administrator is very engaged and treats the patients with dignity and respect! Impressed overall with the facility!

Chris Varoutsos

Jan 2026

via Google

My mother in law was here (NHC) for a few weeks. These folks were so great and caring. The nurses and attendants were amazing. The facility was very clean and well cared for. Everyone new everyone and they were all greeted by name. I am going to mention a few names I remember and they are remembered because of how outstanding they were in caring for my mother in law. Becky manager, Kirsten intake, Ann Nurse, Ivy director of nursing wow!!! Not only did they take care of MOM - they took care of us!!! Caris Care Hospice who worked closely with NHC staff (their office is very close by) here are the people that made an impression, Megan with Caris Hospice, Mona with Caris Hospice, also with Caris Debbie, Mary, Chrissy, Beth, and Jennifer. These ladies left a deep impression on us and took WONDERFUL, EXCEPTIONAL care of our loved one (MOM).

Superstar- Me too

Dec 2025

via Google

My mother went to NHC from November 21, 2025 to December 11, 2025. Nurse Kristen McMackins and Social WorkerJodie Forsythe were friendly to work with regarding our mothers care. Staff were knowledgeable and very kind. Food and meals were fine. They cleaned rooms daily. PT was great but my mom caught a cold from one lady with a cough, or her roommate. My mom had a viral infection, high blood pressure, and other ailments at 90 years old. After 3 weeks she was able to go home, along with an ordered wheel chair.<br>The only issue our family had was that she shared a room with a beautiful 🥰 and kind 92 year old senior who had a chronic cough, so I kept placing her trash can by her bed for her to spit into. Also, 4 patients, two per room had to share a common restroom that in need of immediate outside ventilation, and automatic fragrance dispensary.

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Government Inspection History

6 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 27, 2025Health Standard7 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2025

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

Dec 18, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2024

Jul 12, 2023Health Complaint1 citation
  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2023

Jun 30, 2021Fire Safety StandardHealth Standard8 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2021

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2021

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2021

  • Develop Emergency Preparedness policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2021

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2021

Aug 1, 2019Fire Safety StandardHealth Standard4 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2019

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity B of L: potential for minimal harm, patternCorrected Jul 30, 2019

Sep 27, 2018Fire Safety Standard5 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2018

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2018

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2018

  • Establish policies and procedures for sheltering.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 9, 2018

  • Ensure proper usage of power strips and extension cords.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 25, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does NHC Healthcare offer?

NHC Healthcare offers Assisted Living and Skilled Nursing / Long Term Care.

Where is NHC Healthcare located?

NHC Healthcare is located at 8017 Dogwood Lane in Milan, Tennessee.

How did NHC Healthcare do on recent health and safety inspections?

NHC Healthcare had 6 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit NHC Healthcare?

Submit the Request Information form on this page to connect with NHC Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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