StoryPoint Lake Owasso

Alexandra Hilton

Aug 2026

via Google ↗

I’ve lived here for five years, and while the fellow residents are great and there are a few good staff members, upper management and corporate consistently put profit before care. Communication is non-existent—we were recently informed of an abrupt corporate transition from New Perspective to StoryPoint taking effect August 31st with zero prior consultation. In five years, we’ve gone through five executive directors, showing a major problem with leadership. Resident Council input is ignored, and residents have to fight for basic needs. Advertised amenities like pontoon boat rides only fit five people at a time twice per week. Despite corporate claims that residents come first, high employee turnover and poor top-down management make it clear money comes first.

Yaketsuku

Jul 2026

via Google ↗

Just being in the building to visit a loved one was not enough to enjoy. We've visited before and have been hearing/seeing ungrateful, unmotivated, and disrespectful staffing in this building. One in particular that had caught our attention because she brings the most lack of communication/work ethics in this work field, her name is Lucia. Due to her working abilities we are forced to tour other places!!<br><br>DO NOT tour here unless you want your family to be hand fed food without gloves. It is unsanitary and absolutely disgusting to see they provide this type of care for the amount of money that we paid for.<br><br>I extremely encourage you to not have your loved ones be put here.

Al Kuehnast

Jul 2026

via Google ↗

I can't say enough wonderful things about this assisted living facility. My mother was a resident there, and she was always treated with kindness, dignity, and respect. After my father passed away, she truly found comfort, companionship, and a sense of belonging in the community. Knowing she was cared for by such compassionate and dedicated staff gave our family tremendous peace of mind. We are deeply grateful for everything they did to support and care for my mother, and I highly recommend this facility to anyone seeking quality care for a loved one.

Wendy Roberts

Jul 2026

via Google ↗

Beware of bait and switch. They promised us that if we moved into a small available apartment that we’d have first choice as soon as a larger lake view apartment became available. Once moved in, the previous sales director was suddenly gone and the executive director refused to honor the promise to us of a larger lake view apartment and so were forced to have our loved one in a very small apartment that’s extremely difficult to navigate a Walker, or wheelchair in.<br>The food is horrible. Like imagine two steps worse than hospital food. My dad calls it “institutional food.” In example the “ribs” are like rubber, not fall off the bone like a restaurant. If a hotel like the Drury can feed all their guests a proper meal every night, so should senior living be able to.<br>The dock is “technically” handicapped accessible but there’s a steep hill to the lower parking lot and a gravel path to get there, which is not accessible for someone in a wheelchair by themselves.<br>They do have on site physical therapy but need to give residents a set schedule for therapy, not just random drop ins “do you want therapy today”. They should also be aware of client medical appointments and have better coordination of care. A client isn’t going to want to do on site physical therapy the same day they meet with their other therapists and doctors. Medications need to be on a set time schedule, not randomly given.<br><br>On a happy note, most of the staff did seem caring and attentive. The pontoon rides are a plus. There are deer 🦌 that gather nearby at sunset which is fun to watch. The lady at the front desk is lovely and often baking fresh cookies. They have a variety of on site and off site events.<br><br>My family member enjoys living on the lake, sitting outside, friendly residents and any issues we have are resolvable or we’re able to accept even if not ideal.<br>Also this place accepts the CADI waiver/elderly waiver which allows for more people to be able to afford living here. They have plans to remodel inside and outside so we’re looking forward to the upgrades

Marshmello The cat

Feb 2026

via Google ↗

Caring staff and clean facility