Joseph Hernandez
Mar 2026
Mercy and Brenda were the greatest blessing family during our difficult journey. I appreciate how kind and patient they were with us. Thank you!!!!
1 / 6Quick Facts
- Service Model
- In-home caregivers rather than a facility
- Care Focus
- Includes end-of-life and overnight hospice support
- Pricing Transparency
- No pricing published for this location
What Families Think
Families hiring Home Instead in Mendota Heights consistently praise the individual caregivers who come into their homes, describing them as warm, attentive, and dependable during hospice, hospital transitions, and daily care. Reviewers frequently call out specific caregivers by name for going above and beyond, and the service holds a 4.8 rating across 33 Google reviews. The reviews focus almost entirely on caregiver character and reliability rather than on the company's systems or pricing.
The Good
- Caregivers repeatedly described as warm and compassionate
- Strong communication with families during health emergencies
- Reliable overnight care during hospice and end-of-life periods
- Helps clients remain safely in their own homes
- High 4.8 rating across 33 reviews
- Consistent, scheduled caregivers build real relationships
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Home Instead is a home care agency serving Mendota Heights, Minnesota offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 33 reviews.
About Home Instead
Home Instead is a home health and hospice provider serving Mendota Heights, Minnesota. The service brings trained caregivers into clients' homes to support daily living, household tasks, and end-of-life care, allowing seniors to remain in their own homes while receiving professional assistance.
Families consistently praise the individual caregivers for warmth, attentiveness, and genuine compassion. Reviewers highlight how caregivers show up prepared and cheerful, listen carefully, and treat clients with dignity and respect. During transitions from hospital care and in hospice situations, families report feeling reassured by the professionalism and communication from the care team. One family noted their 94-year-old mother "loves the ladies that come and help her," while another wrote that a caregiver "made a difference" by keeping their husband engaged with activities and music during a difficult period.
The service earns a 4.8 out of 5 rating across 33 Google reviews. Families consistently return to a single theme: the quality and character of the caregivers themselves, with many reviews singling out individual staff members by name and describing how they transformed stressful situations into periods of peace and comfort for both clients and families.
Types of Care at Home Instead
At-Home Care
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Help Me ChooseReviews of Home Instead
4.8overall · 33 ratings combined
4.8★ on Google (33)
V. Walker
Mar 2026
I'd like to give a high-five to Mercy. She took care of my husband who needed significant attention. Mercy took the time each day to meet him where he was. Additionally, she kept him busy with activities and kept the music going each day, providing joy to all of us. She made a difference for hm and to us!
Matt Miller
Feb 2026
Review for Eriz<br>During a difficult period for our family, Eriz was a true blessing. She cared for my dad overnight with patience, kindness, and respect, always making sure he was comfortable and well cared for. Her support allowed us to focus on being present during the day without worrying about overnight care. We are extremely appreciative of everything Eriz did for our family and would not hesitate to recommend Home Instead.
P Miller
Feb 2026
Jazzia provided wonderful overnight care for my father in the weeks before he passed. She was friendly and warm, and it was clear she truly cared about his comfort and well-being. Knowing Jazzia was with him overnight was a huge relief for our family and helped us navigate an emotionally challenging time. We are very thankful for her compassion and professionalism, and highly recommend Home Instead.
Muellers
Feb 2026
We had a very positive experience with Kris as one of my father’s overnight caregivers through Home Instead. She was caring, calm, and attentive, and she treated my dad with genuine warmth and compassion. Her support made a difficult time more manageable for our family and reassured us when we needed it most. We are truly thankful for her care and would confidently use Home Instead again.
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
Where is Home Instead located?
Home Instead is located at 750 S Plaza Dr Unit 209 in Mendota Heights, Minnesota.
What do families say about Home Instead?
Families hiring Home Instead in Mendota Heights consistently praise the individual caregivers who come into their homes, describing them as warm, attentive, and dependable during hospice, hospital transitions, and daily care. Reviewers frequently call out specific caregivers by name for going above and beyond, and the service holds a 4.8 rating across 33 Google reviews. The reviews focus almost entirely on caregiver character and reliability rather than on the company's systems or pricing.
How can families visit Home Instead?
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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