MyLivingChoice

New Era Home Care

92 Main St

4.3(11 ratings)· Matawan average: 4.3

New Era Home Care — photo 11 / 4

Quick Facts

Vetting
Confirms caregiver licenses and insurance before placement

What Families Think

New Era Home Care is a home health and hospice provider in Matawan, New Jersey, rated 4.3 out of 5 based on 11 Google reviews. Reviewers consistently praise the owner and staff for being responsive, caring, and easy to work with, especially when arranging care for aging parents. A few reviewers note occasional gaps in communication when scheduled aides can't make a shift.

The Good

  • Owner and staff described as caring and responsive
  • Caregivers praised for quality, attentive care
  • Verifies aide licenses and insurance before placement
  • Families report smooth, easy-to-handle billing and invoicing
  • Multiple reviewers say they would highly recommend

The Bad

  • One report of aides not notifying agency about missed shifts promptly

AI-generated from reviews and community data.

About New Era Home Care

New Era Home Care provides home health and hospice services in Matawan, New Jersey. The agency coordinates in-home care aides and nursing support for elderly adults and those requiring memory care assistance.

Families consistently praise the quality and dedication of individual aides, noting strong personal connections and attentive care. The owner, Seth, and his team—including Diana and Yvonne—are described as responsive and available to address concerns. One family noted they've used the service for nearly three years caring for a 95-year-old relative. Families also highlight professional handling of licensing, insurance, and billing. A recurring theme in feedback is the strong relationship between caregivers and clients, though one family flagged that communication between aides and the agency about scheduling gaps could improve.

New Era Home Care holds a 4.3/5 rating based on 11 Google reviews, with the vast majority at five stars.

Types of Care

Home Health and Hospice

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Reviews

4.3overall · 11 ratings combined

4.3★ on Google (11)

Annamaria nocera

Mar 2025

via Google

The service from the home health aides are impeccable!! I couldn’t be more happier with the experience and how well the interaction is between my mom and our aide. We love her!! My only concern is lack of communication with the aides and the agency when they may not be able to come over. I feel the aides should inform the agency so they know can provide coverage sooner than later. Other than that, every aide has been outstanding with care for my mom. I highly recommend New Era home Care! Henry, thank you for all you do in providing backup so quickly. I can’t thank you enough for being so kind, supportive and understanding. If you need any assistance with your loved one’s, don’t hesitate to reach out to New Era Home Care.

Vivian Asante

Jan 2024

via Google

I was educated there in 2012 and it was the best training school ever, and both the owner of the school was so caring, welcoming, respectful, loving, and helpful also in times of need. And I will always recommend their school to others no matter what.

Theresa Pounders

Sep 2022

via Google

Love working with this company. Seth, Diane, Yvonne and Henry all help out with anything we needed. Our caregiver is amazing and we all enjoy her. Thank you New Era for all your hard work!!

Michael Gorman

Jan 2019

via Google

Seth, Diana, and our home care aid Joyce were fantastic to work with regarding the care for my aging parent who is in need of memory care assistance. They were professional in their approach to confirming their licenses and insurance, prompt and easy to deal with regarding invoicing and payments. If you are looking for in-home care assistance, I strongly recommend that you reach out to Caring Hands.

ronald feldhun

Jan 2019

via Google

I have nothing but great things to say about this company. Seth, who is the owner, is always available to help me with any challenges. I have been using them for almost 3 years to take care of my 95 year old father-in-law, and the care that he is given has been wonderful . I would highly recommend this company if you are in need of someone to take care of an elderly relative. Ron Feldhun

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