New Day Personal Care Services is a non-medical home care agency in Lafayette that helps seniors and disabled adults through state waiver programs. Reviews are mixed: some callers found staff polite and helpful, while others reported communication problems, attitude issues, and a serious unresolved billing dispute.
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New Day Personal Care Services is a home care agency serving Lafayette, Louisiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.4 out of 5 across 24 reviews.
New Day Personal Care Services provides non-medical home care in Lafayette, Louisiana for seniors and individuals who have been incapacitated due to stroke, accident, disease, or developmental disability. The organization serves patients of all ages and offers services both in the home and in the community.
The agency offers services to qualified individuals through state waiver programs, including OCDD waiver services for individuals of all ages and EDA waiver services for qualified elderly and adults. Programming is available for patients twenty-one years old and above who require daily assistance with activities of daily living. New Day listens to the needs of developmentally disabled, mentally challenged, and physically incapacitated individuals.
New Day Personal Care Services has been recognized as Provider of Choice by Home Care Pulse for four consecutive years. The organization aims to provide families and caregivers with hope and help as they face health challenges, offering support to those who want to provide the best care for their patients at home.
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Help Me Choose4.4overall · 24 ratings combined
4.4★ on Google (24)
Queen Yanna
Feb 2026
Company is okay; but doesn’t have great communication with worker. Some rules and policies should be change especially when coming to transporting a client in a worker personal vehicle! Also feel like boundaries should be set especially when it comes to people mental. My own experience I had to walk away too much was going on and not enough caring and the attitudes is diabolical.
Amare Noel
Feb 2026
It was very great experience
Emily Jones
Mar 2025
Just all around a horrible experience . Nasty attitudes for sure
danyelle bellard
Apr 2024
ive never been here but i did call and the ladies there were so polite and nice and a great help
Peter
Nov 2020
Unfortunately I discovered this place when my credit card was fraudulently used at their business. They continue to lie about a transaction I never made. I don't even live in the same state nor have any family members that would be using their services. I have been dealing with this since June 2020 and it has caused me a lot of stress. This should have been rectified right away. I suggest next time you ask for customers identification to verify if the card they're using is theirs. I will continue to fight this until it is made right.
New Day Personal Care Services offers At-Home Care.
New Day Personal Care Services is located at 800 W Congress St Unit C in Lafayette, Louisiana.
New Day Personal Care Services is a non-medical home care agency in Lafayette that helps seniors and disabled adults through state waiver programs. Reviews are mixed: some callers found staff polite and helpful, while others reported communication problems, attitude issues, and a serious unresolved billing dispute.
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