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Nevada State Veterans Home

100 Veterans Memorial Dr

4.1(32 ratings)· Boulder City average: 4

Nevada State Veterans Home, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, State
Certified beds
180
Eligibility
Married couples and Gold Star Parents may stay
Therapy services
On-site physical therapy for residents
Outings
Scheduled excursions and shopping trips offered

What Families Think

Reviews of Nevada State Veterans Home are largely positive, with many families praising the staff's compassion and the facility's cleanliness, though several reviewers raised serious concerns about medical response times and communication during health emergencies. Multiple reviewers describe long-term residents who felt genuinely cared for by devoted staff, while a handful of others reported troubling incidents involving delayed care, unanswered calls, and one allegation of staff misconduct.

The Good

  • Staff described as caring and treats residents like family
  • Facility repeatedly called clean and well-maintained
  • Good food noted by several reviewers
  • On-site physical therapy and skilled nursing care
  • Activities, excursions, and shopping trips for residents
  • Long-tenured staff who form close relationships with residents

The Bad

  • Several reports of unanswered calls and poor after-hours communication
  • Multiple reports of delayed medical response during serious health declines
  • One report of staff mistreatment including withheld medication
  • One report of a social worker mishandling a resident's belongings and finances
  • No family support group or orientation for new residents' families

AI-generated from reviews and community data.

Nevada State Veterans Home is a senior living community in Boulder City, Nevada offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 32 reviews.

About Nevada State Veterans Home

Nevada State Veterans Home in Boulder City provides skilled nursing and long-term care to veterans. The facility accommodates residents requiring medical oversight and daily assistance.

Families consistently praise the staff as compassionate and dedicated, with many noting that long-term employees treat residents like family members. The food receives positive mention, and the community offers activities including field trips, entertainment, games, and puzzles to keep residents engaged. The facility itself is described as clean and well-decorated. However, reviews reveal a significant communication gap, particularly after hours and on certain units, multiple families report difficulty reaching staff or nurses when needed, which has concerned some about timely medical response.

Some families also note concerns about administrative processes and individual staff conduct on specific units, though recent reviews mention improvements under new administration. With a 4.1 out of 5 rating across 32 reviews, the home shows strong appreciation for direct care quality alongside persistent questions about accessibility and responsiveness during off-hours.

Types of Care at Nevada State Veterans Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Nevada State Veterans Home

4.1overall · 32 ratings combined

4.1★ on Google (32)

Sandi DeSilva

Jul 2026

via Google

My. family member Fred DeSilva has been there for about a year and his care is excellent! The staff is the best part of the Home, because they treat every resident like members of their own families. The Home is clean, well decorated, is full of activities for the residents to participate in, and is the best place I've ever seen for people who need more care than they can get in their own homes at this point in their lives. Kudos a million times to every staff member for giving your all to these Vets and their spouses. BTW, when we visit our loved ones there the staff treats us like family too. We love them.

Jackie Aragon

Jun 2026

via Google

Awesome place the staff is the greatest

Natasha Samuels

Jan 2026

via Google

Elite Mobile Notary Service recently assisted a client at the Nevada State Veterans Home in Boulder City and was truly impressed by the experience. The staff was professional, compassionate, and extremely accommodating throughout the visit. The facility was clean, well-organized, and calm, creating a comfortable environment for both residents and visitors. Everyone I interacted with was respectful, patient, and clearly dedicated to serving our veterans with dignity and care. It’s evident that the residents are in good hands here. Highly commendable facility and staff

Andrew (SamUSA)

Nov 2025

via Google

Heritage President inquiring Location.

Linda Berwick

Jul 2025

via Google

My husband was here for 16 months before he passed away, and he had the best care! Most of the staff there is absolutely phenomenal. Many long term employees that treat your loved one like family. I have one teeny complaint and that is I was very surprised that they did not have a support group nor orientation for family members of new residents. Some of us wives started our own group. The first couple months my husband was there at times was very confusing understanding polices and procedures, and it was devastating to have him go into a nursing home. A support group at that time would have been awesome! But again... the care he received exceeded my expectations!

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Government Inspection History

5 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Fire Safety StandardHealth Standard13 citations
  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2026

  • Ensure medical gas and vacuum systems have documented maintenance programs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2026

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2026

May 1, 2025Health Complaint1 citation
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2025

Dec 6, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025

  • Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025

  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

Jan 30, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2024

  • Address subsistence needs for staff and patients.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2024

  • Establish policies and procedures including evacuation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2024

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

Oct 20, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Nevada State Veterans Home offer?

Nevada State Veterans Home offers Skilled Nursing / Long Term Care.

Where is Nevada State Veterans Home located?

Nevada State Veterans Home is located at 100 Veterans Memorial Dr in Boulder City, Nevada.

What do families say about Nevada State Veterans Home?

Reviews of Nevada State Veterans Home are largely positive, with many families praising the staff's compassion and the facility's cleanliness, though several reviewers raised serious concerns about medical response times and communication during health emergencies. Multiple reviewers describe long-term residents who felt genuinely cared for by devoted staff, while a handful of others reported troubling incidents involving delayed care, unanswered calls, and one allegation of staff misconduct.

How did Nevada State Veterans Home do on recent health and safety inspections?

Nevada State Veterans Home had 5 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Nevada State Veterans Home?

Submit the Request Information form on this page to connect with Nevada State Veterans Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Nevada State Veterans Home? Claim this listing to update photos, pricing, and details. It's free.

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