Navion of Greenville

Mary McGlin

Jan 2026

via Google ↗

NAVION of Greenville has provided an exceptional environment for my cousin. The staff have been warm, friendly, and caring. Activities and/or outings are scheduled daily to keep residents engaged. From time to time activities are planned to include family and friends (e.g., BBQ, Mystery Dinner Theater, etc.). The onsite nursing staff is available for questions and follow up whenever needed. The people and food are wonderful!

JESS

Dec 2025

via Google ↗

Went in to speak with someone at the front desk and got stuck with Tanya. Rudest person ive even dealt with, no compassion or empathy. She has no customer service skills and speaks as if shes entitled and superior to others. She needs to watch her mouth.

Caroline Rohs

Nov 2025

via Google ↗

Avoid this facility at all costs! My 95 year old mother-in-law spent a year and a half at Navion of Greenville, and it was very unsettling. The first year was acceptable, though not wonderful. I don’t typically write negative reviews, but I can’t stay silent after what we experienced. The facility was unsanitary and had a roach infestation that went unaddressed for more than three months. Others were complaining as well, and still no action. It got to the point where we had to throw out all of my mother-in-law’s clothing, personal belongings and sentimental items because they were covered in roaches, eggs and feces. There are many nice, caring staff members but the upper management seems to be the problem.The director and another senior staff showed little to no concern for the well-being of their residents. Prescriptions were not filled and administered, and when we reported issues to DHHS, there was clear retaliation instead of accountability. Never once did we get any communication, updates or apologies regarding the situation from the director. The regional manager never even responded to 2 separate emails. They also attempted to increase my mother’s care charges twice in the same month with no notice based on so-called “assessments” that they couldn’t explain. The only additional request we had was that they make sure she stayed hydrated — which apparently required an extra $800 monthly fee. It’s beyond comprehension that any facility would treat a resident’s basic need for water as an added cost. This experience was heartbreaking and deeply frustrating. Please think carefully before placing a loved one here — no family or resident should have to go through this.

John

Jun 2025

via Google ↗

Very impressed with this community. Sometimes, when you enter a senior living community, you just sense that it is well run and that it feels like a good home for its residents. Navion is this type of place. Every employee we met was nice and the residents had smiles on their faces. Terri did a great job getting us up to speed on the community and how they do things.

S Martin

Jun 2025

via Google ↗

Recently had to make the very difficult decision to start looking for assisted-living for elderly parent. It was a very difficult choice to make, and we were trying to navigate independent living versus assisted-living, etc.. I had the opportunity to tour the facility. Meet some of the residence and work with the sales manager. Although my parent passed before we were able to move in, the sales Manager was excellent. She was professional she followed up consistently. She answered all of my questions, was very patient and gave me all the time I needed. Had we not experienced the sudden loss, we would’ve made this facility his home.. Thank you to the excellent staff, especially the sales manager.