Lutashia Dove
Jun 2026
My experience at this facility has been exceptional. The staff was very patient and the environment was warm and inviting.
Quick Facts
- Total units
- 120
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Inspections
- View history (55 citations)
- Facility history
- Operating in Greenville for over 50 years
- Therapy intensity
- Therapy up to 7 days/week, 2-3 hrs/day
CMS Care Compare
What Families Think
Reviews of Greenville Health and Rehab are sharply divided: some visitors praise a clean, well-kept facility with friendly staff, while others report serious concerns about odor, pests, and slow response times for care. Multiple reviewers have also flagged that some of the positive Google reviews appear to be written by staff members, raising questions about their objectivity.
The Good
- Praised for cleanliness and well-kept floors
- Courteous, smiling staff noted by visitors
- Patient, warm interactions described by a family
- Customized therapy up to seven days a week
- On-site gym with therapy equipment
The Bad
- Multiple reports question authenticity of positive staff-written reviews
- One report of stale urine odor and roaches in rooms
- One report of a privacy breach sharing wrong patient's medical info
- One report of waits near two hours for assistance
AI-generated from reviews and community data.
Greenville Health and Rehab is a senior living community in Greenville, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.4 out of 5 across 156 reviews.
About Greenville Health and Rehab
Greenville Health & Rehabilitation Center is a skilled nursing and rehabilitation facility in Greenville, North Carolina, offering short-term inpatient recovery and long-term care services. Located near W. 5th Street and Pitt-Greenville Airport, the center has served the community for over 50 years with a focus on personalized patient care.
The facility specializes in rehabilitation following planned surgeries such as knee and hip replacements, as well as recovery from acute medical events including stroke, heart attack, falls, and respiratory illness. Therapy plans are customized to each patient's needs and delivered by a dedicated team of physicians, nursing staff, and therapists. Customized therapy is available up to seven days a week for two to three hours per day on the patient's schedule.
The center features a state-of-the-art gym equipped with the latest advancements in therapy technology and equipment. Progress tracking tools help patients and families monitor daily improvement and stay motivated throughout their recovery journey. The facility maintains a restaurant-style dining room where chefs prepare food to patient preferences, and provides an engaged and active community environment.
Staff emphasize personalized attention and a culture of caring, with team members dedicated to ensuring each patient feels comfortable, heard, and supported during their stay. The facility accepts Medicare and Medicaid coverage for skilled nursing and rehabilitation services.
Types of Care at Greenville Health and Rehab
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Greenville Health and Rehab
4.4overall · 156 ratings combined
4.4★ on Google (156)
Sonya Hamilton
Jun 2026
I'm always have a pleasant trip. He's courteous and respectful. And, he always has a big smile for everyone of us. I recommend Joseph the transporter highly. He's a sharp dresser and and I always look forward to seeing what he's wearing. He also has a brand new transport van. It is like riding in luxury. I was enjoying the ride so much. The tris are always great because Joseph is they best company.
Shaneka Madden
May 2026
Before choosing this facility, I relied heavily on the online reviews. Unfortunately, our experience did not match the positive picture reflected in many of those reviews. I recognized several reviewers as individuals who work at the facility, which raised concerns for me about the objectivity of the ratings. Google reviews are intended to reflect genuine customer experiences, and reviews written by employees about their own workplace may create a conflict of interest and may not align with Google's review guidelines.
Tyler Pankau
May 2026
Stopped by this Tuesday and was so happy with how clean it is! The floor looks regularly kept/waxed, staff moving around the clock to keep up with daily messes and nothing but smiles all around☺️
Beautiful
Mar 2026
My family member was transferred to Greenville Rehab recently, and I want to share my experience so other families can make informed decisions. One thing I noticed while looking through the reviews online is that a number of the positive reviews appear to be written by staff members. That’s something families should be aware of when reading ratings. When my family member first arrived, someone from the facility called and provided me with detailed information about his care. I appreciated that outreach and thought it was very thoughtful. However, my experience when visiting raised some concerns. Although the facility appears to have a high rating, there was a noticeable odor in parts of the building that smelled like stale urine. While visiting my father’s room, I also observed what appeared to be roaches, which was concerning. During one visit, I asked a nurse about my father and provided his name. The nurse began sharing medical information that did not match my father. I had to stop her and clarify that she seemed to be referring to another patient. Situations like that can raise concerns about patient privacy. I mentioned the incident to the social worker the following day, but it did not seem to be taken seriously. I did request a meeting to discuss my father’s care plan, and during that meeting the nurses were informative and answered my questions, which I appreciated. Unfortunately, there were also times when my family member appeared to be waiting for assistance for extended periods, sometimes close to two hours. For patients who need regular support, that can be difficult. While there are staff members who communicate well, my visits left me concerned about cleanliness, response times for assistance, and overall consistency of care. Families with loved ones here may want to visit frequently and stay involved in their care.
Government Inspection History
7 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jun 11, 2025Health ComplaintHealth Standard10 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected Jul 7, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2025
Jan 30, 2025Health Complaint3 citations
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2025
Nov 13, 2024Health Complaint2 citations
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 7, 2024
Aug 14, 2024Fire Safety Complaint1 citation
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 2, 2024
May 31, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 20, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Mar 13, 2023Fire Safety StandardHealth Standard21 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity G of L: actual harm, isolatedCorrected Apr 6, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Provide or obtain dental services for each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 6, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Apr 6, 2023
Jun 25, 2021Fire Safety StandardNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Greenville Health and Rehab offer?
Greenville Health and Rehab offers Skilled Nursing / Long Term Care.
Where is Greenville Health and Rehab located?
Greenville Health and Rehab is located at 2578 West Fifth Street in Greenville, North Carolina.
What do families say about Greenville Health and Rehab?
Reviews of Greenville Health and Rehab are sharply divided: some visitors praise a clean, well-kept facility with friendly staff, while others report serious concerns about odor, pests, and slow response times for care. Multiple reviewers have also flagged that some of the positive Google reviews appear to be written by staff members, raising questions about their objectivity.
How did Greenville Health and Rehab do on recent health and safety inspections?
Greenville Health and Rehab had 7 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Greenville Health and Rehab?
Submit the Request Information form on this page to connect with Greenville Health and Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Greenville Health and Rehab? Claim this listing to update photos, pricing, and details. It's free.
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