Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1995
Home Health Compare
Mountaineer HomeCare is a home health agency serving Charleston, West Virginia offering Home Health. Families rate it 4.2 out of 5 across 5 reviews.
About Mountaineer HomeCare
Mountaineer HomeCare is a Medicare-certified home health agency serving Charleston, WV and has been Medicare certified since 1995. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Mountaineer HomeCare 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Mountaineer HomeCare
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4.2overall · 5 ratings combined
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Medicare Quality of Care
Mountaineer HomeCare is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency84%US 79%
- Rated their overall care 9 or 10 out of 1088%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety86%US 82%
140 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)14%US 11%Worse than
How patients did
- Care started within 2 days of referral95%US 94%
- Patients got better at walking or moving around91%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved90%US 85%
- Patients got better at taking medications correctly88%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations54%US 61%
Service area
Mountaineer HomeCare reports serving 45 ZIP codes, including Charleston, South Charleston, Alum Creek, Belle, Cabin Creek, Cedar Grove, Clendenin, Dawes, Drybranch, Dunbar and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 517092. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Mountaineer HomeCare offer?
Mountaineer HomeCare offers Home Health.
Where is Mountaineer HomeCare located?
Mountaineer HomeCare is located at 400 Tracy Way, Suite 100 in Charleston, West Virginia.
Does Medicare cover care from Mountaineer HomeCare?
Yes. Mountaineer HomeCare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Mountaineer HomeCare?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Mountaineer HomeCare?
Submit the Request Information form on this page to connect with Mountaineer HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mountaineer HomeCare? Claim this listing to update photos, pricing, and details. It's free.
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