MyLivingChoice

Mountain View Assisted Living

260 Centerway Dr

4(9 ratings)· Hendersonville average: 4.3

Mountain View Assisted Living, photo 11 / 5

Quick Facts

Licensed capacity
27 residents

North Carolina DHSR

Ownership
Independently owned, not part of a corporate chain
Building condition
Older facility described as run down by reviewers

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Mountain View are sharply divided: several families praise the compassionate, non-corporate care and clean facility, while others report serious concerns about neglect and restricted communication with residents. The physical building is frequently described as older and worn, though kept clean.

What reviewers praise

  • Staff described as compassionate and attentive
  • Independently run, not corporate-feel praised
  • Facility kept clean despite older building
  • Staff went above and beyond, sharing personal contact info

What reviewers flag

  • One report of over-medication and neglected medical needs (dehydration, untreated UTI)
  • One report of director restricting family visits, calls, and medical decisions
  • Multiple reviewers describe the building as old and run down

AI-generated from reviews and community data.

Mountain View Assisted Living is a senior living community in Hendersonville, North Carolina offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 9 reviews.

About Mountain View Assisted Living

Mountain View Assisted Living is a residential community in Hendersonville, North Carolina providing assisted living and skilled nursing or long-term care. The facility offers 24-hour staffing, medication management, an on-site registered nurse, private rooms with private bathrooms, housekeeping, social activities, a chapel with religious services, dietary accommodations, an emergency call system, and wheelchair accessibility.

Reviewers consistently praised the quality of care and staff compassion. Several families noted that despite the facility's older physical appearance, the community maintains high cleanliness standards and the staff delivers excellent care. One reviewer wrote, "It is ran by people of kindness and compassion." Families appreciated that the facility is independently operated rather than corporate-run. However, reviews were mixed regarding communication and responsiveness to resident and family requests, with some families reporting difficulty arranging outside appointments and concerns about medication management.

Types of Care at Mountain View Assisted Living

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Mountain View Assisted Living

4overall · 9 ratings combined

4★ on Google (9)

Regina Hutchison

Apr 2024

via Google ↗

Here's the deal. Its all about the care, not the real estate y'all. The big bonus here is that this facility is not ran by a corporation. It is ran by people of kindness and compassion. People who can use common sense and reason. This home is superior in so many ways. I am very fortunate my mother is here. She receives the very best care. Way better than she did in a fancy looking, corporate, outrageously priced "home". My mother truly feels at home here. She is clean and healthy and she is loved. We are so lucky she is at mountain view. They are wonderful!

Lin Stogner

Sep 2023

via Google ↗

Yes, the place is old; however, it is one of the cleanest facilities I have ever been in. And, you can’t beat the staff. They are the best! My Mom was very happy there and absolutely loved Sydney. I love it so much I still perform music there, even though my mom has passed on.

Laurie J. Adams

Nov 2018

via Google ↗

Facility Director lacks compassion and needs to allow patients to communicate with their families. My Mother requested a priest to visit her and the facility director denied her request. My Mother and I requested 11 months ago to be taken to her dermatologist to have the rest of her face CANCER be removed, the facility director stated an apointment was made, NOT the truth!. The CANCER is spreading to her eye. As her daughter I was told by Mitchell County DSS, I could take her to her doctor, since they are her guardian. The facility director denied that request. I also inquired why treatment for my Mother's Diabetics and C.O.P.D. had been discontinued. The Director told me I had no voice in my Mother's care! When I made a report against the Director, my Mother's purse with her Wallet, all her ID and her Galaxy cell phone was taken from her by the Director. This was done to cut all communications between my Mother and myself, her daughter. At this time my Mother is NOT allowed ANY visitors or phone calls. She is locked up 24/7. I have asked the facility director to return her Galaxy Cell Phone, that the Director stated was locked up in her office. Now the phone has disappeared! I demand that this facility Director return this phone or replace it, immediately!! I, so state this Director had NO right to take a patient's property and IS accountable for her actions. I purchased this phone for my Mother, NOT for this Director. Now I ask, if this was your loved one what actions would you take??

Jazzy Guide

Sep 2018

via Google ↗

My granma was in great physical health. She just has dimensia. She was starting to forget to take her medicine sometimes. That's how she ended up in a nursing home. My aunt had her put there using the court. We didn't even get a chance to try home care. Mountain View is the first place her medical guardian put her. They kept her doped up all the time. She couldn't walk after 2 weeks of being there. They even let her get dehydrated and she had a UTI which they basically ignored. The guardian had to be contacted multiple times to get her treated in a hospital. The place is run down and it's horrible. She's in another place now and has only been there 3 weeks and doing GREAT. She's walking all over again. She's not doped up out of her mind. She knows exactly what's going on. Don't take your loved one to mountain view!!!!!

Dan Davis

Feb 2018

via Google ↗

My father found this place while looking for a home for his wife who was suffering from stage seven Alzheimer’s The setting is very pretty but to be honest with the Facility is a bit run down. But my step mother was never worried about having a pretty or new environment. Once she was admitted we found out just how great the care was there. The staff went above and beyond what was expected as to even calling us after hours and sharing cell phone numbers with us once my stepmother was near the end of her life. The attention to detail and the amount of care staff provided was excellent They made a tough situation a lot more bearable

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Frequently Asked Questions

What types of care does Mountain View Assisted Living offer?

Mountain View Assisted Living offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Mountain View Assisted Living located?

Mountain View Assisted Living is located at 260 Centerway Dr in Hendersonville, North Carolina.

What do families say about Mountain View Assisted Living?

Reviews of Mountain View are sharply divided: several families praise the compassionate, non-corporate care and clean facility, while others report serious concerns about neglect and restricted communication with residents. The physical building is frequently described as older and worn, though kept clean.

How can families visit Mountain View Assisted Living?

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