Bess Lindahl
Jul 2026
I am so grateful for the community and team at Watermark at the Pearl in Portland, Oregon. I recently worked with Annie Whitlock, the sales counselor, along with the activity and nursing directors, to help a family move their mom here from Montana.<br><br>An interstate move is always difficult, and every senior living transition comes with its own unique challenges. Senior living, by nature, involves complicated and emotional decisions, and there are always problems to solve when helping someone make a major move at this stage of life. What makes the difference is the team surrounding the resident and family, and this team truly made all the difference.<br><br>Annie and the team went above and beyond to support both the new resident and her family throughout the transition. They were thoughtful, responsive, creative, and deeply committed to helping this move be set up for success. One of the most meaningful examples was the way they worked to help the resident find a specific church community in Portland. They even visited the pastor’s office themselves to help ensure she would feel spiritually and emotionally supported in her new environment.<br><br>That level of care and follow-through is rare, and it speaks volumes about the heart of this team. I am very grateful for Annie, the activity director, the nursing director, and everyone at Watermark at the Pearl who helped make this transition as smooth and supportive as possible.
