6461 East Baywood Avenue
4.1(427 ratings)
1 / 5Reviews of Mission Palms Post Acute are sharply split: many families and patients praise the physical and occupational therapy teams and describe caring, attentive staff, while a substantial number of others report serious lapses in basic care, cleanliness, and communication. Google reviewers frequently single out specific therapists and nurses by name for helping them recover quickly, but a recurring set of one- and two-star reviews describes patients left in soiled diapers, missed medications, and unresponsive front desk and nursing staff.
AI-generated from reviews and community data.
Mission Palms Post Acute is a post-acute rehabilitation and long-term care community located in Mesa, Arizona, right next door to Banner Baywood Hospital, offering convenient access to emergency care when needed.
The community provides 24-hour nursing care for residents under the direction of in-house physicians. Both short-term and long-term rehabilitation programs are offered, tailored to each individual, combining therapeutic approaches with hands-on care aimed at helping guests regain strength and mobility and return home as independent as possible.
Residents and guests are treated like family, with staff working closely each day to help people achieve their rehabilitation goals in a setting intended to be comfortable, safe, and therapeutic.
A monthly activity calendar offers a wide variety of options throughout the day designed to help residents stay active and engaged.
Mission Palms Post Acute has earned a 4-star overall rating from Medicare.gov for the quality of care it delivers.
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Help Me Choose4.1overall · 427 ratings combined
4.1★ on Google (427)
TIffani Williams
Jul 2026
Place is a dump, smells horrible. The floors are disgusting, there’s sheets on the furniture, residents outside in gowns. Why is there no phones in the rooms? Why was mom mil served expired milk? I was shown one side of the building which was nice but she was put on the dirty side room was small and dirty sheets and blankets had stains this place is a JOKE
Don Desmarchais
Jul 2026
I tribally gave Mission Palms a five star rating, shower, since my discharge more than a week ago, I have been waiting for my in- home therapy to begin. This far I have not heard anything from therapy. According to Mission Palms, the referral was sent. I have been calling the office every day and they have yet to return my calls. I am recovering from broken femur surgery and PT is very important. I regret having to revise my rating!
Amber
Jul 2026
The CNA and therapy staff is extremely nice and always on top of everything. The Social Service Director is more concerned about her personal growth than patient, she doesn't answer emails, and her response after letting her know corporate and VA would be contacted was go right ahead. Do not allow them to move your love one to another room with out you packing up everything. I filled out two grievance forms for a total of $280 missing items. Never got any response. The floors in the rooms are not properly cleaned. The records for visitations are kept on paper. Have requested a history records for my father's visitors for court. Never got any response to emails once again. If you think about taking a veteran to Mission Palms I suggest to go elsewhere. The veterans are not appreciated at Mission Palms. Only see Drs in the hallway at Mission Palms never going room to room.
DOC AZ
Jun 2026
This is the only place I would ever go for post acute care rehab! I was there for 6 weeks. The staff was amazing! The therapy was amazing! It was so clean there & Everyone seemed so happy and friendly with each other and with us as patients! Thank you for taking such good care of me and I will always recommend you as my number one choice. ♥️
Musang Comel
Jun 2026
Excellent food. Physical therapy and occupational therapy that will kick your butt. Seanna was very helpful.
Mission Palms Post Acute offers Skilled Nursing / Long Term Care.
Mission Palms Post Acute is located at 6461 East Baywood Avenue in Mesa, Arizona.
Reviews of Mission Palms Post Acute are sharply split: many families and patients praise the physical and occupational therapy teams and describe caring, attentive staff, while a substantial number of others report serious lapses in basic care, cleanliness, and communication. Google reviewers frequently single out specific therapists and nurses by name for helping them recover quickly, but a recurring set of one- and two-star reviews describes patients left in soiled diapers, missed medications, and unresponsive front desk and nursing staff.
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