Catherine Depalma
May 2026
Terrible experience with Genesis Millville. Administrator harassed me repeatedly on the phone over the application process for mom's stay there. QIT checks have been given to other patients rather than depositing them toward's mom's care, as well as "lost." No medical updates offered. The are refusing to allow her to be transferred to a more professional and better staffed facility, and now I am being blocked from even talking to my mother after her application was approved. All about the money, very, very sad for the patients and all of us who are family. Would never recommend Genesis. Even the social worker is fighting moving mom to a better facility now that they are receiving mom's full income sources. I am filing a complaint for mom's safety at this point, with the State. My mom's last words to me were to "do what you feel is best for me" and I am unable to help her. I am the one who put her there thinking it would be okay, but it was a huge mistake, and now they won't let her leave. Long term care.









