carl knissel
Jun 2026
The building is very clean. It is cleaned constantly. I get nursing help that I need. I cant complain about the food.
1 / 2Quick Facts
- Total units
- 80
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 80
- Inspections
- View history (67 citations)
- Specialized care offered
- Memory care for Alzheimer's and dementia residents
- Rehabilitation focus
- Cardiac and orthopedic rehabilitation therapies available
- Management status
- Recently operating under new management
CMS Care Compare
What Families Think
Reviews for Milford Healthcare and Rehabilitation Center are largely negative, with a 2.9 Google rating reflecting frequent complaints about understaffing and inconsistent care. A few reviewers singled out individual staff members for exceptional help, and one described the building as clean, but multiple accounts raise serious concerns about hygiene, response times, and basic care standards.
The Good
- One staff member praised for reuniting elderly parents
- One reviewer called the building very clean
- One reviewer said nursing needs were met
The Bad
- Multiple reports of chronic understaffing
- Call button response times reported over 5 minutes
- One detailed report of neglect: unwashed resident, soiled linens
- One reviewer described rude, unprofessional staff conduct
AI-generated from reviews and community data.
Milford Healthcare and Rehabilitation Center is a senior living community in Milford, Pennsylvania offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 38 reviews.
About Milford Healthcare and Rehabilitation Center
Milford Rehabilitation and Healthcare Center is a skilled nursing facility in Milford, Pennsylvania offering rehabilitation, therapy, and specialized care services. The center provides 24/7 professional support for both short-term rehabilitation and long-term care needs, with a focus on restoring health and enhancing quality of life through personalized treatment plans.
The facility offers cardiac and orthopedic care, rehabilitation therapies, wound care and infection management, weight management, and memory care services for individuals with Alzheimer's and dementia. Each resident receives an individualized care plan designed to support their physical, emotional, and cognitive well-being.
Beyond medical services, life at Milford emphasizes purpose and connection. The center provides enriching activities, restaurant-style dining, and opportunities for social engagement to ensure residents' days are fulfilling and meaningful. The facility is designed with resident safety and comfort as priorities.
Types of Care at Milford Healthcare and Rehabilitation Center
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Milford Healthcare and Rehabilitation Center
2.9overall · 38 ratings combined
2.9★ on Google (38)
Christopher Gibson
Jun 2026
This place has some good people working who are doing their best to do good work, but the vast majority of staff and the working conditions cannot be saved by their efforts. There is not enough staff, at times patients are waiting excessive long times to use the rest room, response time to call button presses can be longer than 5 minutes, etc. If you have a choice I would go else where for better care and treatment of your loved ones.
Kimberly Corbett
May 2026
Dennis, Is a wonderful human being. He has gone above and beyond to help my family. My mother Kathaleen Corbett and father James Corbett. Because of Dennis my parents now share the same room on the second floor. Previous management had Mom (Kathaleen Corbett on the second floor and my father (James Corbett) on the first floor. They both are very happy being together in the same room. There are other things Dennis has helped facilitate such as helping with admission for my father. Once again, this organization would be wise to keep him. Maybe give him a huge raise or promotion. Sincerely Kimberly Corbett.
A Dianne
May 2026
I wish I could give *ZERO* stars. There's this short black lady who is awfully rude to staff and to her peers. I believe her name is Talia. I was visiting my mother and the way she treated the people in passing was very condescending. I have every right to believe that when I'm gone she treats clients poorly too. I don't feel comfortable and I'm heavily considering a change of facility to be on the safe side. I couldn't believe the way she would talk to her staff and belittle them in front of everyone. It's extremely unprofessional. Other reviews says they are very understaffed and go figure if that's how she talks to people because who would want to work under that? But, besides that, you don't treat people like that in any kind of setting, let alone a professional one. I waited until someone opened the door to exit instead of asking anyone to do it because of how intimidating and intense everyone was. It is not a welcoming environment and the staff makes it seem more like a prison than a rehabilitation center. My mother has actually been regressing upon entering this facility and I'm at my wits end with this place. I highly recommend if you're considering putting your loved ones in this home, think again. You will not like the outcome.
Liz Powell
May 2026
I placed my mother at Milford Healthcare and Rehabilitation Center despite seeing the low Google rating (2.8 stars), hoping that the “under new management” claims meant improvements had been made. The location was convenient for our family, so I wanted to give it a fair chance. Unfortunately, our experience was extremely concerning from the moment I arrived. When I visited on my first weekday (around 10am), the facility was nothing like the bright, welcoming photos online. It was dark, dated, and unclean. The hallways were filled with unattended residents in wheelchairs, and there was no staff visible at the nurses’ station. I had to track down a maintenance worker just to find my mother’s room. The most alarming issue was my mother’s condition. She had recently undergone surgery for a broken hip, yet I found her still on a bedpan from the night before. For anyone this would be uncomfortable—but for someone post-surgery, it was unacceptable. Staff were extremely difficult to reach; call buttons went unanswered for long periods. An employee who came in for an evaluation quietly told me, “This place is awful… they’re understaffed and cheap.” That matched what my mother reported—she said staff frequently complained about being short-staffed and unhappy. Her medical care was also deeply concerning. Her leg wounds (she had cellulitis with open sores) had not been properly attended to, and she went an entire day without receiving prescribed pain medication. She was in significant pain, to the point where her roommate complained about her distress. In the five days she was there, my mother was not bathed once. Her hair became matted, and I had to clean her myself with wipes out of concern for infection. The cleanliness of the room was unacceptable. Her bedsheets were visibly soiled with feces and were not changed promptly. A pile of dirty linens sat in her room for over a day before being removed. When I arranged to transfer her to another facility, things became even more disorganized. Her clothing was lost, calls to the facility went unanswered, and I was handed a handful of her medications by a nurse who admitted she wasn’t even sure if I should have them. Even the medical transport staff quietly expressed relief that we were moving her out. During her stay, she received almost no meaningful rehabilitation. She reported only being taken out in a wheelchair briefly, with no real therapy provided. Her overall condition declined—she was barely eating or drinking and looked visibly unwell. After transferring her to a different facility, her condition improved dramatically with proper care. The contrast was stark. I would not recommend this facility under any circumstances. This experience occurred while the center was “under new management,” which makes it even more concerning.
Government Inspection History
12 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 14, 2026Fire Safety StandardHealth ComplaintHealth Standard13 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 22, 2026
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 22, 2026
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2026
Meet requirements for the use of electrical equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026
Feb 20, 2026Health Complaint1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2026
Jul 1, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 11, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 11, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 11, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 11, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Feb 19, 2025Health Complaint1 citation
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025
Aug 15, 2024Fire Safety StandardHealth Standard19 citations
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Jul 26, 2024Health Complaint1 citation
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 18, 2024
Mar 26, 2024Health Complaint5 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2024
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2024
Mar 5, 2024Health Complaint3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction
Jan 24, 2024Health Complaint3 citations
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 5, 2024
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 5, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2024
Jan 3, 2024Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2024
Sep 14, 2023Health Complaint6 citations
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2023
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Aug 16, 2023Health Complaint4 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Milford Healthcare and Rehabilitation Center offer?
Milford Healthcare and Rehabilitation Center offers Memory Care and Skilled Nursing / Long Term Care.
Where is Milford Healthcare and Rehabilitation Center located?
Milford Healthcare and Rehabilitation Center is located at 264 Route 6 & 209 in Milford, Pennsylvania.
What do families say about Milford Healthcare and Rehabilitation Center?
Reviews for Milford Healthcare and Rehabilitation Center are largely negative, with a 2.9 Google rating reflecting frequent complaints about understaffing and inconsistent care. A few reviewers singled out individual staff members for exceptional help, and one described the building as clean, but multiple accounts raise serious concerns about hygiene, response times, and basic care standards.
How did Milford Healthcare and Rehabilitation Center do on recent health and safety inspections?
Milford Healthcare and Rehabilitation Center had 12 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Milford Healthcare and Rehabilitation Center?
Submit the Request Information form on this page to connect with Milford Healthcare and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Milford Healthcare and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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