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Metro 1 Home HealthCare Services inc.

750 NJ-34 Ste 3

4.4(7 ratings)· Matawan average: 4.3

Metro 1 Home HealthCare Services inc. — photo 11 / 5

Quick Facts

Transportation Services
Offers wheelchair-accessible van and ambulance transport

What Families Think

Reviewers of Metro 1 Home HealthCare Services generally praise the compassion and professionalism of its transport and homecare staff, citing punctual, gentle care for medical appointments and reliable home aide support. One review, however, raises a serious safety concern about aggressive driving by one of the company's vehicles.

The Good

  • Compassionate, punctual ambulance and transport staff
  • Homecare aides described as attentive and wonderful
  • Families say they'd use the service again
  • Staff members praised by name for kindness

The Bad

  • One report of aggressive, dangerous driving by a transport vehicle

AI-generated from reviews and community data.

About Metro 1 Home HealthCare Services inc.

Metro 1 Home HealthCare Services is a home health and hospice provider based in Matawan, New Jersey. The company offers in-home care services and medical transport, serving patients who need support to remain in their homes.

Families consistently praise the staff's gentleness and attentiveness. Reviewers highlight compassionate ambulance crews who arrive on time and handle anxious or vulnerable moments with reassurance—one family wrote that staff were "kind, patient and considerate." Home care aides also receive recognition for their support and extra attention to family needs during difficult periods.

The community holds a 4.4 out of 5 Google rating based on 7 reviews. While most reviews emphasize positive interactions with named staff members, one reviewer raised concerns about a driver's aggressive conduct on the road, reflecting isolated concerns about operational consistency.

Types of Care

Home Health and Hospice

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Reviews

4.4overall · 7 ratings combined

4.4★ on Google (7)

Alessandro Conti

Apr 2026

via Google

Driving aggressively and unprofessionally especially while operating a handicap-accessible vehicle is extremely dangerous and unacceptable. My family and I were driving on Route 34 in Matawan NJ, New Jersey, when the driver behind us began continuously leaning on the horn. They then crossed into the opposite lane to speed around us, nearly colliding with our vehicle and causing what could have been a serious accident. This reckless behavior put my family and everyone else on the road at risk.

Maria Lyrist

Nov 2023

via Google

When our mom needed homecare , Metro1 was the most helpful and attentive agency in the area. As Thanksgiving approaches I want to say how happy she & all of us are that Metro1 has been there for us. Our aides are wonderful .I would 'recommend this agency! Thank you Sophia & all for extra support always.

James Miller

Sep 2023

via Google

Thanks to Omar and his helper for being so kind, patient and considerate. I had never used this kind of service before so I was very nervous about being carried in a transport chair down stairs from house to street level..but they were both reassuring.... especially Omar. Without the ability to drive on my own after being very self sufficient for many decades, having to take a wheelchair van to an appointment can be overwhelming. My family will use your service again... Thanks Metro 1.

Richard Schwartz

Sep 2023

via Google

The ambulance crew did an excellent job last week; Steve and Steph both were amazing. I will definitely be using your company again if we need another transport. It’s been a difficult time lately and having these two just made everything so much easier for us today. Compliment from family member.

Jeremiah Johnson

Sep 2023

via Google

Metro 1 Healthcare Ambulance, I want to thank you for the excellent and compassionate care your ambulance staff provided when transporting my mother to her doctor’s appointment. The crew was gentle and kind. They did fantastic, showed up on time, excellent service across the board. Too often most people just complain about the bumpy ride or the EMT’s not paying attention, but the two lovely people we had the other day were just fabulous! The team was a male and female; I believe my records show a Steven and a Stephanie. One of the smoothest ambulance trips we’ve had in some time. Hopefully we will be seeing more of you in the future.

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