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Mercyone Centerville Medical Center

One St Joseph Drive

3(30 ratings)

Mercyone Centerville Medical Center — photo 11 / 5

Quick Facts

Total units
19
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
19

What Families Think

Reviews for MercyOne Centerville Medical Center mostly describe the emergency room and outpatient therapy experience rather than long-term skilled nursing care, with feedback sharply divided between praise for attentive staff and complaints about wait times, cleanliness, and billing.

The Good

  • Staff described as professional and caring
  • Quick processing, seen within 15 minutes
  • Clean, modern facility with amenities like water station
  • Doctors and nurses praised for thorough communication

The Bad

  • One report of a 4-hour ER wait for basic tests
  • One report of unclean conditions (blood on floor)
  • One reviewer felt doctors weren't honest with new patients
  • One report of a $1,300 physical therapy bill with no cost disclosure

AI-generated from reviews and community data.

About Mercyone Centerville Medical Center

Mercyone Centerville Medical Center is a skilled nursing / long term care community in Centerville,, Iowa. The community is licensed for up to 19 residents.

Families rate Mercyone Centerville Medical Center 3 out of 5 based on 30 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3overall · 30 ratings combined

3★ on Google (30)

Linda Fox

May 2026

via Google

Went to the emergency room last night with pressure and heat in my chest around 9pm . Had no sooner checked in that Kristi came out to take me back to a room . She was absolutely AMAZING from that point until I checked out . Blood work , labs , xrays , and more , she kept me informed and comfortable. Even when I felt silly for even going in she assured me I had done the right thing ! Dr Rogan also was very informative and reassuring. Wish I could remember the radiologists name but he was great too . Everyone was !

Jessica Deshatler84

Mar 2026

via Google

Doctors cant be honest with there new patients so they need to be fired

Hailey Schubert

Dec 2025

via Google

One star doesn’t even begin to describe this service at this hospital. Went to the er with mother In law. Was here for 4 hours for fluids, labs, and urine check. Came back as nothing was wrong with her. While here waiting there was blood that was not hers on the floor. Hit the call light and was told someone would be here shortly. 20 mins later someone came in. I would not take my dying dog to this er!

Blessings Flow

Feb 2025

via Google

Professional and caring staff, clean modern facility, offers free water, & phone charging station. I was quickly processed and seen by a nurse within 15 minutes! Nurse and drs were attentive, and I took their time to walk me through the process and all details thoroughly. I didn't need labs. They said they were optional, which was very important to me. I will be returning and would highly recommend them. I know pain is scary, but it's always good to remember to be humble, patient, and respectful, and you will be treated with the same in return. God Bless and may blessings flow 🙏 ✨️ 🙌

J J

Apr 2022

via Google

OVER $1300 FOR 3 SHORT PHYSICAL THERAPY SESSIONS!!! I went for physical therapy. The staff was friendly and knowledgeable, however, I was nervous about how much it may cost. I asked how much a session was going to cost before I started and I was told there wasn't any way to know. I did 3 sessions that month and then got a bill with OVER $1300 in charges! They bill their physical therapy as outpatient instead of an office call so instead of costing me a $20 copay each time I got saddled with a ridiculous bill that goes toward my deductible. Even after a discount for being in-network I still owed over $630 for three visits that were less than an hour each. Again, no complaints about the therapists and staff, but the price that the hospital charges is robbery. I've discontinued therapy because of the outrageous cost. My insurance told me that most independent physical therapists charge each visit as an office call so if your needing physical therapy you may want to keep that in mind and look for an independent rather than an office that is run by THIS hospital that will RIP YOU OFF

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Frequently Asked Questions

What types of care does Mercyone Centerville Medical Center offer?

Mercyone Centerville Medical Center offers Skilled Nursing / Long Term Care.

Where is Mercyone Centerville Medical Center located?

Mercyone Centerville Medical Center is located at One St Joseph Drive in Centerville,, Iowa.

What do families say about Mercyone Centerville Medical Center?

Reviews for MercyOne Centerville Medical Center mostly describe the emergency room and outpatient therapy experience rather than long-term skilled nursing care, with feedback sharply divided between praise for attentive staff and complaints about wait times, cleanliness, and billing.

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