Rilee Willingham
May 2026
Great place! Great staff! The food is amazing! highly recommended!
Centerville Specialty Care
1208 East Cross Street3.8(18 ratings)· Centerville average: 4.4
Part of Care Initiatives · 43 communities · 3.6★ average
1 / 5Quick Facts
- Total units
- 46
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 46
- Inspections
- View history (53 citations)
- Veteran services
- Designated VA Community Nursing Home
- Operator
- Part of large nonprofit multi-site network
- Therapy access
- Rehab therapy services provided onsite
CMS Care Compare
What Families Think
Reviews for Centerville Specialty Care are decidedly mixed: several families praise individual staff members for their dedication and hard work despite being short-staffed, while other reviewers describe serious concerns about cleanliness, food quality, and slow response times to resident needs. The facility operates as a VA Community Nursing Home and provides onsite rehabilitation therapy alongside skilled nursing and long-term care.
The Good
- Staff described as kind, thoughtful, and hardworking
- Wound care nurse praised for quality treatment
- Onsite rehabilitation therapy for short and long-term needs
- VA Community Nursing Home designation for veterans
- Long-tenured relationship noted by one family over two years
The Bad
- Multiple reviewers report the facility is short-staffed
- Several complaints about poor food quality
- Multiple reports of dirty or outdated rooms and carpet
- One report of 30+ minute wait times for bathroom assistance
- One report of wound care only twice weekly instead of daily
AI-generated from reviews and community data.
Centerville Specialty Care is a senior living community in Centerville, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 18 reviews.
About Centerville Specialty Care
Centerville Specialty Care is a skilled nursing and long-term care community in Centerville, Iowa, licensed to serve up to 46 residents around the clock. The facility provides compassionate, individualized care while supporting both residents and their families.
The community offers skilled nursing care, long-term care, rehabilitation therapy, and serves as a VA Community Nursing Home. Rehabilitation therapy services are provided onsite and include state-of-the-art approaches for both short and long-term rehabilitation tailored to individual needs. The facility serves residents from Appanoose County and surrounding communities.
Centerville Specialty Care is committed to maintaining an active and engaging quality of life through daily programming, social and educational activities, and services that promote physical health, mental stimulation, and resident engagement in a home-like setting. The community employs more than 50 dedicated team members focused on delivering compassionate care.
The facility is operated by Care Initiatives, Iowa's largest nonprofit provider of high-quality skilled nursing care, which operates 43 skilled nursing locations, two assisted living locations, seven independent living locations, and eight hospice office locations across the Midwest.
Types of Care at Centerville Specialty Care
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Centerville Specialty Care
3.8overall · 18 ratings combined
3.8★ on Google (18)
Renee Dalrymple
Feb 2026
Very short staffed. Many staff were kind and thoughtful workers. There were issues with patient safety due to the placement of bathroom/room door design. The place was very much in need of updating and new furniture felt like a 1950s dorm room. Universal precaution issues. Wait time to go to bathroom for my Mom was often over 30 minutes, so she went herself. Wound care was done well by the wound care nurse, but needed daily attention, not 2 days a week. Food was very poor.
Jenny Elliott
Mar 2025
The place is dirty food is disgusting staff not friendly care is not good
Marla Small
Jun 2024
Only gave 1 star because I had too. The food is not good, they smother everything in pepper. Some of the rooms need lots of help. Nasty carpet etc. People give you the run around instead of being truthful
Lon Kluxdal
Jun 2023
Short staffed and doing the best job they can! Thanks to all that have and are currently looking after my mother! You are awesome! UPDATE: After interacting with this organization now for almost 2 years, my mother first, then my Dad and Mother, I have come to respect the staff here for all they do. Natasha B. Has been very approachable and transparent with anything we have thrown at her, so much so I joined her staff as a maintenance team employee. Thanks to everyone for your hard work!
Government Inspection History
7 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 25, 2026Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2026
Dec 4, 2025Health Standard5 citations
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Oct 17, 2024Fire Safety StandardHealth Standard11 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 6, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 6, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024
Aug 22, 2024Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Aug 1, 2024Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Sep 18, 2023Fire Safety StandardHealth Standard18 citations
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 28, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023
Meet requirements for the use and maintenance of medical gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2023
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2023
Jul 9, 2022Fire Safety Standard16 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2022
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2022
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 14, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 21, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2022
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2022
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2022
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2022
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Centerville Specialty Care offer?
Centerville Specialty Care offers Skilled Nursing / Long Term Care.
Where is Centerville Specialty Care located?
Centerville Specialty Care is located at 1208 East Cross Street in Centerville, Iowa.
What do families say about Centerville Specialty Care?
Reviews for Centerville Specialty Care are decidedly mixed: several families praise individual staff members for their dedication and hard work despite being short-staffed, while other reviewers describe serious concerns about cleanliness, food quality, and slow response times to resident needs. The facility operates as a VA Community Nursing Home and provides onsite rehabilitation therapy alongside skilled nursing and long-term care.
How did Centerville Specialty Care do on recent health and safety inspections?
Centerville Specialty Care had 7 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Centerville Specialty Care?
Submit the Request Information form on this page to connect with Centerville Specialty Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Centerville Specialty Care? Claim this listing to update photos, pricing, and details. It's free.
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