Anonymous
Jul 2026
That’s was so sweet
Memory Haven
5107 Parker Rd E4(21 ratings)· Sumner average: 4.1
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1 / 6Quick Facts
- Total units
- 39
- Licensed capacity
- 39 residents
- Care focus
- Dedicated exclusively to memory loss and dementia
- Respite care
- Offers short-term stays for caregiver respite
- Room setup
- Private rooms each with individual bathrooms
Washington DSHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Memory Haven Sumner is a small, memory-care-only community in Sumner, Washington, built around a philosophy of empowering residents rather than doing things for them. There isn't a body of detailed reviews to draw from, but the community describes itself as homey and welcoming, with family members reportedly comfortable visiting and staying involved in care.
What reviewers praise
- Exclusively focused on memory loss and dementia care
- Private rooms each with their own bathroom
- Offers short-term respite stays for caregivers
- Seasonal menus shaped by resident feedback
- Regular live music from outside musicians
- Families encouraged to join meals and activities
What reviewers flag
- No published pricing information available
- No amenities details listed for this community
- Very limited independent review data to assess care quality
AI-generated from reviews and community data.
Memory Haven is a senior living community in Sumner, Washington offering Memory Care and Assisted Living. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 21 reviews.
About Memory Haven
Memory Haven Sumner is a specialized memory care community located in Sumner, Washington, dedicated exclusively to those living with memory loss and dementia. The community operates on a "Do With, Not Do For" philosophy that emphasizes empowering residents to find purpose, connection, and daily joy while honoring their dignity in a secure environment.
The community offers relationship-based dementia care focused on connection and capability, along with short-term stays that provide respite coverage for caregivers. Seasonal, dietitian-approved menus are shaped by resident feedback, and the facility features private rooms with individual bathrooms. Activities include regular outside musicians providing music several times a month, and family members are encouraged to participate in activities or join residents for meals.
Located in the heart of Sumner near the peaceful Puyallup River, the community reflects the nostalgic, small-town charm of the area. The facility maintains a homey, welcoming environment where family members report feeling comfortable visiting and staying involved in their loved one's care.
Types of Care at Memory Haven
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Guest Meals
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Live Performances
- Religious Services
- Social Activities
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Help Me ChooseReviews of Memory Haven
4overall · 21 ratings combined
4★ on Google (21)
James Sauer
Jun 2026
An Exceptional Community!<br><br>As a home care agency owner, I recently had the pleasure of touring Memory Haven, and I was thoroughly impressed. What a truly great property!<br><br>Diana is an amazing person—I learned so much from her about the community's goals and vision. It is incredibly clear how well the residents are taken care of; you can see it right on their faces.<br><br>I look forward to any future opportunities to collaborate with them to support their residents, or to volunteer my time to provide some fun and enrichment. Highly recommend!
Sandi James
May 2026
Memory haven we a beautiful facility but is starting to break down. The actual care givers do a good job but are so Woefully under staffed it’s pathetic ! 12 to 14 residents with often 1 maybe 2 staff. The nurse travels between 3 buildings so can’t be counted. So far they have lost my mother in laws hearing aids, upper and lower teeth and often I have to find her glasses. We were promised that these things would be locked up at night. She needs help eating but there aren’t enough hands to help. No teeth and they served a big pretzel for dinner one night. The problem lies with the upper management and is all about money. We went from $600 a month to $1100 in three years saying she needed extra care. We never saw any extra care.
Emily Gamez
Apr 2026
I would give this place ZERO stars if I could. My Aunt was here and what did they serve for dinner to the RESIDENTS one night? COLD. DOMINOS. PIZZA. I wish i was making this up. It was already past 5 PM and there was no chef or backup. That’s all they got. I sat there and watched a stressed out caregiver cutting it up. AND DON’T EVEN GET ME STARTED ON THE ANT INFESTATION IN MY AUNTS ROOM. SHUT. THIS. PLACE. DOWN.
N Shwft
Oct 2025
This facility does not provide a satisfactory environment for the care of loved ones. According to a med tech, the chef intentionally misled a vegan resident, serving meat and falsely claiming it was plant-based. I observed RCC Annessa reprimanding a caregiver for insignificant issues while visiting.
Frequently Asked Questions
What types of care does Memory Haven offer?
Memory Haven offers Assisted Living and Memory Care.
Where is Memory Haven located?
Memory Haven is located at 5107 Parker Rd E in Sumner, Washington.
What do families say about Memory Haven?
Memory Haven carries a 4.0 out of 5 rating from 21 Google reviews. Memory Haven Sumner is a small, memory-care-only community in Sumner, Washington, built around a philosophy of empowering residents rather than doing things for them. There isn't a body of detailed reviews to draw from, but the community describes itself as homey and welcoming, with family members reportedly comfortable visiting and staying involved in care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Memory Haven?
Submit the Request Information form on this page, or contact Memory Haven directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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