Elvis Guerrero
Jun 2026
Honestly one of the best ran nursing homes in the area. The staff is great and timely when it comes to outreach and making sure that your loved ones are getting the proper care!
1 / 5Quick Facts
- Total units
- 142
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 142
- Inspections
- View history (41 citations)
- Licensed capacity
- Licensed for up to 142 residents
CMS Care Compare
What Families Think
Reviewers frequently praise the admissions, nursing, and rehab teams at Medford Rehabilitation & Nursing Center for attentive, compassionate care and steady therapy progress. However, at least one detailed account raises serious concerns about missed meals, an unanswered call button, and a sleeping staff member, pointing to inconsistent supervision.
The Good
- Admissions process described as smooth and supportive
- Nursing and CNA staff praised for dignity and kindness
- Rehab therapists called knowledgeable and motivating
- Facility described as clean and well-maintained by some
- Good communication between management and families noted
The Bad
- One report of missed meals and unanswered call button
- One account of a staff member sleeping on duty
- One report describes room as dirty and disorganized
AI-generated from reviews and community data.
Medford Rehabilitation & Nursing Center is a senior living community in Medford, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 162 reviews.
About Medford Rehabilitation & Nursing Center
Medford Rehabilitation & Nursing Center is a skilled nursing and long-term care facility in Medford, Massachusetts, with a licensed capacity of 142 residents.
Families highlight several strengths in their accounts of care here. The admissions process and administrative team receive consistent praise for being responsive and supportive. Clinical staff, nurses, CNAs, physical therapists, and occupational therapists, are frequently described as attentive, knowledgeable, and treating residents with dignity. One family noted the team "exceeded our expectations" from intake through discharge, with therapists providing "steady progress each week." The facility itself, meals, and housekeeping are described by multiple families as clean, well-maintained, and of good quality. Staff also appear to coordinate regularly with families and tailor care to individual residents' needs.
Concerns do surface in reviews. One family reported finding a resident's room dirty and unsafe, and noted that a resident went unfed, a serious gap in basic care delivery. These experiences suggest inconsistency in day-to-day operational standards across different shifts or units.
Medford Rehabilitation & Nursing Center holds a 4.2 out of 5 Google rating based on 162 reviews, reflecting a mixed overall picture where rehabilitation outcomes and staff professionalism appear strong, but maintenance of safe, clean environments and meal service reliability warrant closer attention.
Types of Care at Medford Rehabilitation & Nursing Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Medford Rehabilitation & Nursing Center
4.2overall · 162 ratings combined
4.2★ on Google (162)
Brittany Ault
Jun 2026
Our family had a truly positive experience at this skilled nursing facility during my uncle’s stay. From the very beginning, the admissions process was made smooth and stress-free thanks to Ryan, the admissions director. He was incredibly helpful, responsive, and compassionate, and took the time to walk us through everything so we felt supported and informed. The nursing and support staff consistently went above and beyond in their care. It was clear that my uncle was treated with dignity, patience, and genuine kindness throughout his stay. We always felt reassured knowing he was in good hands. The rehab team was also outstanding. They were encouraging, professional, and really focused on helping him make meaningful progress. We were impressed with the level of dedication and the personalized attention he received. Overall, we are very grateful for the care my uncle received and would highly recommend this facility to anyone looking for skilled nursing and rehabilitation services.
Anthony Cambio
Apr 2026
Five stars. From intake to discharge, the team exceeded our expectations. Nurses and CNAs provided attentive, skilled care and always treated my family member with dignity and kindness. The physical and occupational therapists were knowledgeable and motivating — we saw steady progress each week. The facility is clean and well-maintained, meals were good, and administrative staff kept us informed about treatment plans and appointments. We felt involved in decisions and truly supported throughout the stay. Thank you for excellent care.
Liubov Baryshpolets
Apr 2026
I have friends who are in the Medford Rehabilitation Center - and I visit them regularly - there is a very caring and personal approach to rehabilitation, as well as care. Caring staff who take into account personal adjustments for each resident. Very tasty cuisine and constant communication between the management and the residents. Excellent service!
Raymond Santos
Mar 2026
I am very concerned about the care my grandfather is receiving at this facility. During my visit, his room was dirty and disorganized, and the environment did not appear safe or properly maintained. My grandfather also told me he had not been given breakfast or lunch that day. Residents depend on staff to make sure they receive their meals, so hearing that he was not fed was extremely alarming. I also noticed that his call button was being ignored. When residents press the call button, they are asking for help, and it should not go unanswered. Additionally, I observed a staff member sleeping in a chair outside day’ rooms while they are supposed to be monitoring and assisting residents. Seeing this while residents are waiting for help raises serious concerns about neglect and supervision. Because residents in care facilities are vulnerable and rely completely on staff for basic needs, I believe this situation should be investigated by management and appropriate state oversight agencies to ensure residents are receiving proper care.
Government Inspection History
4 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 1, 2025Fire Safety StandardHealth Standard9 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025
Jul 12, 2024Fire Safety StandardHealth Standard13 citations
Give residents a notice of rights, rules, services and charges.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Jul 6, 2023Infection ControlNo citations
May 25, 2023Fire Safety StandardHealth Standard19 citations
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity G of L: actual harm, isolatedCorrected Jun 26, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jun 26, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Jun 26, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Medford Rehabilitation & Nursing Center offer?
Medford Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.
Where is Medford Rehabilitation & Nursing Center located?
Medford Rehabilitation & Nursing Center is located at 300 Winthrop Street in Medford, Massachusetts.
What do families say about Medford Rehabilitation & Nursing Center?
Reviewers frequently praise the admissions, nursing, and rehab teams at Medford Rehabilitation & Nursing Center for attentive, compassionate care and steady therapy progress. However, at least one detailed account raises serious concerns about missed meals, an unanswered call button, and a sleeping staff member, pointing to inconsistent supervision.
How did Medford Rehabilitation & Nursing Center do on recent health and safety inspections?
Medford Rehabilitation & Nursing Center had 4 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Medford Rehabilitation & Nursing Center?
Submit the Request Information form on this page to connect with Medford Rehabilitation & Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Medford Rehabilitation & Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
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