MyLivingChoice

Mecklenburg Health & Rehabilitation

2415 Sandy Porter Road

3.6(65 ratings)· Charlotte average: 4.1

Mecklenburg Health & Rehabilitation, photo 11 / 6

Quick Facts

Total units
100
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100

What Families Think

There isn't much detailed review content available for Mecklenburg Heath And Rehabilitation beyond an overall Google rating, so specific family experiences aren't documented here. Families considering this skilled nursing and long-term care community in Charlotte should reach out directly for more detailed feedback on day-to-day care.

The Good

  • Rated 3.6 out of 5 by families on Google

The Bad

  • Limited detailed review information available to assess care quality

AI-generated from reviews and community data.

Mecklenburg Health & Rehabilitation is a senior living community in Charlotte, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 65 reviews.

About Mecklenburg Health & Rehabilitation

Mecklenburg Heath And Rehabilitation is a skilled nursing / long term care community in Charlotte, North Carolina. The community is licensed for up to 100 residents.

Families rate Mecklenburg Heath And Rehabilitation 3.6 out of 5 based on 64 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mecklenburg Health & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Mecklenburg Health & Rehabilitation

3.6overall · 65 ratings combined

3.6★ on Google (65)

Ayoluwa Massey

Jul 2026

via Google

Do not place your parents in here for any type of care. My father was placed here for respite services for 2 weeks and when he came home he had a scratch on his leg he said when he needed to use the restroom they ignored him . My sister sent him a Father’s Day gift of fruit they did not give it to him they ate it and not to mention how rude they were when calling to check on him they did not want to answer any questions and seemed to be bothered when called and halfway made sure he ate . I will never send my father to this place again !!!!!

Jacqueline LaBarbera

Feb 2026

via Google

My mother was a resident at Mecklenburg Health and Rehabilitation for several years before passing away in January of 2026. I could not have asked for a more compassionate and caring staff. Nursing, administration, social work, recreation, therapy, maintenance, transportation, environmental services, front desk - staff in all areas worked to make her life as pleasant as possible, and I observed them doing this for other residents as well. I received prompt calls with medical updates and staff was always receptive to my questions.

Ty

Sep 2025

via Google

Please Read: My elderly mom is at this facility, and the top administrators are terrible. They refuse to take responsibility for their serious mistakes and gaslight me whenever I confront them. The latest incident involved their failure to notify me when my mom fell at the facility. They sent her to the ER and had a contracted after-hours medical service call me from an 1800 number at 6:48 AM. This provider didn't inform me to look out for such a number in emergencies, so even if I had been awake, I wouldn't have known to answer. The Optum service team admitted they couldn't provide a specific number because calls come from various numbers. The facility claims Optum acts as their extension, while Optum says they aren't employees of the agency and that their relationship with the facility does not stop the facility nursing staff (staff in general) from contacting me directly. My mom has been at this facility for years, and they have always called me in the past when she fell or needed to go to the hospital, not the contracted Providers. From what I understand ( by research) this appears to be a state and federal violation. The bottom line is that my confused elderly mom was sent to the ER without my knowledge, and I only discovered it the next day when I noticed a wristband on her. She told me she asked the nursing home to call me, but they didn't. The facility continues to avoid accountability, as usual. I requested their grievance policy and form to file a complaint but was denied. Their regional Director decided he would not afford me this right and had the form completed by their Administration, not reflecting my chief complaint. I've received conflicting answers from the facility and the State Rep responsible for holding them accountable. This has been an ongoing battle just to protect my mom's rights and not be bullied by Administration (ignoring me many times, dismissing my concerns and gaslighting me) there because I am advocating for her.

Jessica Long

May 2025

via Google

I am now just getting around to making this review. My grandfather has been in another rehab facility a few years ago and had to stay there for physical therapy and had a great experience but this place on the other hand was the total opposite ! My grandfather was admitted to this nursing home for physical therapy and was living there until he can come home again. He was left for hours with a soiled diaper and had develop a diaper rash. I understand there was a lot of patients there but it’s just so heartbreaking for me to wait there and call for help many times and told that my grandfather would just have to wait his turn for hours. It was such a recurring issue that my grandfather had for some reason started to have nightmares of him self soiling his diaper even though it was clean when being checked. I would never recommend this place to even my worst enemy.

Christy Pinson

Oct 2024

via Google

My husband has had to have extensive rehab due to several foot surgeries. This facility is heads and tails above any of the other three rehabs he has been to before. The nurses and techs are all exceptional. Star, Jennifer, and Jessica always go above and beyond for Mr Pinson. Tia and her sister are wonderful also! The food is really good also. The chefs are to be commended. Overall everyone I have dealt with from admins to laundry to the driver, Mr Charles, is awesome. Thanks so much for caring for my his so well.

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Government Inspection History

6 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 19, 2025Health Complaint2 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2025

Aug 21, 2025Health ComplaintHealth Standard4 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

Jun 6, 2024Fire Safety StandardHealth Standard8 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

Dec 14, 2023Health Complaint2 citations
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024

Dec 15, 2022Fire Safety StandardHealth Standard10 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023

Jun 4, 2021Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mecklenburg Health & Rehabilitation offer?

Mecklenburg Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Mecklenburg Health & Rehabilitation located?

Mecklenburg Health & Rehabilitation is located at 2415 Sandy Porter Road in Charlotte, North Carolina.

What do families say about Mecklenburg Health & Rehabilitation?

There isn't much detailed review content available for Mecklenburg Heath And Rehabilitation beyond an overall Google rating, so specific family experiences aren't documented here. Families considering this skilled nursing and long-term care community in Charlotte should reach out directly for more detailed feedback on day-to-day care.

How did Mecklenburg Health & Rehabilitation do on recent health and safety inspections?

Mecklenburg Health & Rehabilitation had 6 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mecklenburg Health & Rehabilitation?

Submit the Request Information form on this page to connect with Mecklenburg Health & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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