MyLivingChoice

Mclaren Lapeer Region

1375 North Main Street

3(901 ratings)· Lapeer average: 3.4

Mclaren Lapeer Region, photo 11 / 6

Quick Facts

Total units
19
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
19

What Families Think

There isn't enough written review detail available to describe specific experiences at Mclaren Lapeer Region. The community does show a Google rating of 2.9 out of 5 from a large number of reviews (855), suggesting mixed to below-average family sentiment overall, but no individual comments were provided to explain why.

The Bad

  • Overall Google rating of 2.9 out of 5 is notably low

AI-generated from reviews and community data.

Mclaren Lapeer Region is a senior living community in Lapeer, Michigan offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.0 out of 5 across 901 reviews.

About Mclaren Lapeer Region

Mclaren Lapeer Region is a skilled nursing / long term care community in Lapeer, Michigan. The community is licensed for up to 19 residents.

Families rate Mclaren Lapeer Region 2.9 out of 5 based on 855 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mclaren Lapeer Region

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Mclaren Lapeer Region

3overall · 901 ratings combined

3★ on Google (901)

Brenda Mccomb

Jul 2026

via Google

The nurse to patient ratio was horrible. One nurse was in charge of too many patients at one time. There were days when there were no nurse aides working, which delayed patients being tended to in a timely manner. There was way too much noise in the hallways. When some of the physicians and nurse practitioners came in to see my mom, they spoke way too fast, asking question after question when my mom was alone (who is elderly, had undergone surgery, and was on way too many pain medications) could not understand or even comprehend what they were talking to her about. She was agitated and hallucinating from having no sleep and the narcotics and opioid. Thank God, my mother doesn't remember going to the hospital little lone even being there or what she was there for. My father and I on the other hand remember the whole horrible ordeal very well. The communication between the physicians and nursing staff was horrendous (not really sure why they do patient rounding because I don't feel they communicated at all). My mother had some great nurses and nurse aides, but others were not so great. Her telemetry nurses that were great were Kelsey, Brenda, Brittany, and Mel. The PCU nurses that were great were Shanel, Cheyenne, and Becky. Her surgeon Dr. Lee was absolutely outstanding. I would recommend her surgical expertise anytime. Dr. Lee's personality, bedside manner, and overall concern for her patient was the best I had ever experienced from a physician and I've worked in the medical field for 35 years and have worked with many many physicians. It was a real pain when only one elevator was working in the main area of the hospital. Right now, I give McLaren Lapeer an F, Dr. Lee and A++, and the nurses I mentioned an A.

Chris Eilersen

Jul 2026

via Google

Went to the ER last Monday evening for excruciating pain in my neck. Everyone was pleasant and helpful but Dr. Kirk Down was OUTSTANDING. Great bedside manner, was able to relieve my pain quickly and sent me home with meds that allowed me to sleep and heal. He made sure to check on me periodically and really seemed to actually care that I get better. The entire staff was excellent and caring but perhaps it began with Dr. Down’s wonderful patient care. Thank you, sir!

Rochelle Hernandez

Jul 2026

via Google

I would give zero stars if possible please avoid this hospital recently took my grandmother thinking I couldn’t have two horrible experiences well think again the geriatric awards on the ER doors can’t be true!! 97 year old with with a list of medications supplied a list twice still didn’t write it down had her going on days with wrong doses of medication and withdrawal all confused I am up with her daily mind you let alone getting a nurse to speak with you while being there takes at least 45minutes even trying to call to check in.on her nurse was busy left my number still no returned call. Doctors not even getting back with them over questions and concerns. My advice if it is a family member that is elderly and you can’t be there all day don’t bring them here horrible hospital only professional person I was pleased with was her physical therapy did more for me then any one else I will never step foot in this place again

Leah Denman

Jul 2026

via Google

Can't believe how horrible the care was here. I just moved to the area recently and needed to go to the hospital so of course I went to the one closest to me. That was my first mistake. The hospital is absolutely filthy and nothing is taken care of. The staff do not care and are very slow. The doctor slammed the door in our face as we were asking a question and left the room. Very unprofessional. I don't care how big of an emergency I have I would definitely take the extra 20 minutes and drive farther away from my house then come back here.

ma mrs. j

Jun 2026

via Google

Oh how i wish you would spend money on facility improvements or at least, at least, cleanliness and teaching staff (nurses, doctors, techs, etc) how to get something in the trash instead of missing and NOT picking it up. Or look at it as they walk on by. Why are soooo many of the chairs and benches cracked and torn? Why are soooo many baseboards missing? Why is the ridiculous chairs set up area for quick er patients like old wooden school chairs? And why is there so much filth in this area? Why do nurses think it’s ok to trash talk a doctor in earshot of patients and guests? And to hear a nurse or tech trash talk another patient is irresponsible, to say the least! Why does management think it’s ok to rip other employees in earshot of patients and guests? Patients and guests are here because they need you, they are probably in a vulnerable or painful situation, in a high stress situation. Ohhh yeah, maybe a nurse or doctor or tech is having a bad day but you CHOOSE to be here, in this field where patients need compassion and understanding each and every time you see them. If you can’t do that, go work at a where you are alone and no one cares what you say. I don’t care if you’ve been on your feet for 10 hours and each patient was “hard”, you don’t get to belittle them, yell at them or berate them. Maybe you should think that each of those patients could be your grandmother, grandfather, mother, father, wife, husband, daughter, son…you wouldn’t want them treated that way at another hospital, whether for or not-for profit. I don’t have any photos because there are so many signs asking that they be turned off. Absolutely detest that a nurse will pull her phone out to answer a text (know this cuz the nurses discussed the text with us, as if I care about them at the moment!). It is no wonder this hospital receives a 2.9 rating, tho some of the reviews can’t be helped. We need this hospital for the local but you need to do soooo much better. Get rid of the slobs, the rudeness, the phones, the excuses, just do better. I don’t want to have to be cleaning a room my loved one is in, or telling a tech to wash their hands in front of me, or begging a nurse to get my loved one to the bathroom. Just do better. And better starts at the top.

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Government Inspection History

3 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 4, 2025Fire Safety StandardHealth Standard2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

Sep 9, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2024

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

Jul 13, 2023Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mclaren Lapeer Region offer?

Mclaren Lapeer Region offers Skilled Nursing / Long Term Care.

Where is Mclaren Lapeer Region located?

Mclaren Lapeer Region is located at 1375 North Main Street in Lapeer, Michigan.

What do families say about Mclaren Lapeer Region?

There isn't enough written review detail available to describe specific experiences at Mclaren Lapeer Region. The community does show a Google rating of 2.9 out of 5 from a large number of reviews (855), suggesting mixed to below-average family sentiment overall, but no individual comments were provided to explain why.

How did Mclaren Lapeer Region do on recent health and safety inspections?

Mclaren Lapeer Region had 3 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mclaren Lapeer Region?

Submit the Request Information form on this page to connect with Mclaren Lapeer Region and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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