MyLivingChoice

McGregor Living

14900 Private Dr

3.7(62 ratings)· Cleveland average: 3.9

Own this community? Update your listing · Marketing for operators

McGregor Living, photo 11 / 24

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
148
Ownership
Non-profit senior living organization founded in 1877
Nearby medical centers
Minutes from University Hospitals and Cleveland Clinic
Special program
Offers a PACE program for eligible seniors

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe McGregor as a historic, beautifully maintained campus where independent living residents and their families praise specific staff members like Carolyn Lockhart and De Verra Lambert, and where the rehab/therapy team draws consistent praise for helping people recover and go home. At the same time, a notable cluster of reviews about the nursing home, respite, and memory care sides report serious lapses — bed sores, medication delays, understaffing, and rude or dismissive aides — suggesting care quality varies significantly by department and shift.

What reviewers praise

  • Independent living staff (Lockhart, Lambert) repeatedly praised
  • Therapy/rehab team credited with successful recoveries
  • Historic 45-acre campus with gardens and walking paths
  • Active weekly outings and monthly planned activities
  • Long-running non-profit senior care since 1877

What reviewers flag

  • Multiple reports of neglect in nursing/respite care (bed sores, missed changes)
  • Several reviewers describe rude or dismissive nursing aides and front-desk staff
  • One report of a resident's staples removed without doctor authorization
  • One report of chronic understaffing and unclean common areas

AI-generated from reviews and community data.

McGregor Living is a senior living community in Cleveland, Ohio offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.7 out of 5 across 62 reviews.

About McGregor Living

Gracious Senior Living

Offering endless possibilities!

When it comes to finding the right choice for independent or assisted living near you, location can make all the difference. McGregor is perfectly situated on a 45-acre estate, overlooking downtown Cleveland and a view of Lake Erie in the distance.

Our independent and assisted living options in Cleveland feature services to meet your changing needs. We provide assisted and independent living, rehabilitation, long-term care, hospice services, and respite care.

Learn more about why you should call McGregor "home".

ABOUT US

McGregor

Supporting Cleveland's Seniors Since 1877 Ambrose McGregorTootie McGregor

A non-profit assisted living and retirement facility, McGregor offers its residents a longstanding reputation of excellence. For over a century, McGregor has been servicing the needs of seniors in the greater Cleveland area.

A Beautiful Environment

McGregor’s sprawling senior living community is located on a 32-acre historic estate. Walk-out courtyards, beautiful gardens and meandering walking paths surround guests, offering them much in the way of pride of ownership.

We’re All About Our Residents

Above and beyond all of this physical beauty, McGregor improves the experience of the aging senior population by enabling them to age successfully in a place they are proud to call home. At the same time, McGregor’s assisted living facility ensures the seniors who live here enjoy the highest standards of personal dignity, respect, quality of life and compassion.

An Award-Winning Living Facility

McGregor Arial View

McGregor’s track record among assisted living and senior retirement living experts speaks for itself. Rated a Top 100 Facility, as awarded by U.S. News & World Report, McGregor remains a provider of high value services in Cleveland.

So much to do!

Active and social-oriented seniors who want to maintain their independence will be especially drawn to the fact that McGregor is conveniently situated within minutes of:

•    University Circle - Cleveland Museum of Art, Cleveland Botanical Gardens, Museum of Contemporary Art, Natural History Museum, Western Reserve Historical Society
•    Severance Center - Home of the Cleveland Orchestra
•    Murray Hill and "Little Italy" including restaurants & art galleries
•    Progressive Field - Home of the Cleveland Indians
•    First Energy Stadium - Home of the Cleveland Browns
•    Rocket Mortgage FieldHouse - Home of the Cleveland Cavaliers
•    Rock and Roll Hall of Fame
•    Great Lakes Science Center and I-Max theater
•    University Hospitals and Seidman Cancer Center
•    Cleveland Clinic Foundation
•    Shopping at Beachwood Place and Legacy Village
•    Cain Park Center for Arts & Entertainment

We’re Excited to Meet You

McGregor is always excited to add new members to our facility’s family. You’ll find your place here, no matter what activities and interests you have. With a legacy of caring and a focus on the ever-adapting world of senior living, we are a great choice for senior care. Experience the McGregor difference with a visit today! Click the button below and select Request a Tour on the form, so we can get back to you to schedule a time.

Assisted Living

When you choose McGregor, you make safety and health a priority while maintaining independence along with a rich social life within the community.

Nursing Care

Our team of experts include nurses, nursing assistants, physicians, dietitians, social workers, activitis coordinator and nurse practitioner.

Rehabilitation

Our state-of-the-art rehabilitation center provides the highest quality of care for those individuals who need to transition from hospital to home.

Hospice

McGregor Hospice emphasizes quality and caring while promoting comfort and support for both the individual and their family.

Types of Care at McGregor Living

Assisted LivingIndependent LivingRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of McGregor Living

3.7overall · 62 ratings combined

3.7★ on Google (62)

Luella Delores Brown

Jul 2026

via Google ↗ · Report

My mom has been in respite at McGregor a few times and even was there after a hospital stay and it was okay, but THIS time around she went there for respite and it was HORRIBLE, I had a friend go visit her everyday while I was gone and she was very upset at the upkeep of my mom.<br>They never had her wash her face or behind, she never received water and instead of pull ups they put a diaper on her, and made her use a bedpan instead of a commode or adjusting the toilet, it was a really horrible time for her and I. Never again.

Dianne Jefferson

May 2026

via Google ↗ · Report

Very pleasant and safe place to live has everything you need to live comfortably

Anoni Mus

Feb 2026

via Google ↗ · Report

I had a very unpleasant experience with MS Livonia or MS LASAGNA, who left me an inappropriately sarcastic voicemail regarding the return of the keys. Her behavior felt unprofessional, and the ignorance SHOWS and I would hesitate to recommend this place based on this interaction. Have a beautiful evening.

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with McGregor Living?

By submitting, you're okay with us and McGregor Living reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 14, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 29, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

Jan 9, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

Aug 10, 2023Fire Safety StandardHealth Standard12 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Sep 1, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Aug 23, 2023

Dec 12, 2019Fire Safety StandardHealth Standard3 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does McGregor Living offer?

McGregor Living offers Assisted Living, Independent Living, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

How much does McGregor Living cost?

McGregor Living has not published its pricing. For context, communities in Cleveland that publish rates start around $2,940 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does McGregor Living offer respite or short-term stays?

Yes. McGregor Living lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is McGregor Living located?

McGregor Living is located at 14900 Private Dr in Cleveland, Ohio.

What do families say about McGregor Living?

McGregor Living carries a 3.7 out of 5 rating from 62 Google reviews. Reviewers describe McGregor as a historic, beautifully maintained campus where independent living residents and their families praise specific staff members like Carolyn Lockhart and De Verra Lambert, and where the rehab/therapy team draws consistent praise for helping people recover and go home. At the same time, a notable cluster of reviews about the nursing home, respite, and memory care sides report serious lapses — bed sores, medication delays, understaffing, and rude or dismissive aides — suggesting care quality varies significantly by department and shift. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did McGregor Living do on recent health and safety inspections?

McGregor Living had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit McGregor Living?

Submit the Request Information form on this page, or contact McGregor Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at McGregor Living? Claim this listing to update photos, pricing, and details. It's free.

Compare with similar communities nearby

Assisted living communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.

Not sure which is right? A real person will shortlist up to three for you, free.

Get a free shortlist

Nearby Communities

Other senior living options within 25 miles of Cleveland.

Prefer to stay home?

Home care agencies serving Cleveland bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this