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Maxim Healthcare Fayetteville, NC Regional Office

4151 Sycamore Dairy Rd Ste F

3.6(42 ratings)· Fayetteville average: 4.3

Maxim Healthcare Fayetteville, NC Regional Office, photo 11 / 5

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

This location is a home health and hospice agency rather than a residential community, and reviews are mixed. Family caregivers and employees who had positive experiences praised the nurses' professionalism and patience, while a few reviewers reported serious concerns about reliability and communication.

What reviewers praise

  • Nurses described as professional, courteous, and knowledgeable
  • Praised for patience with complex, high-need patients
  • Staff accommodate caregiver schedules and family needs
  • Recruiter went above and beyond during hiring process
  • Employees say pay and flexibility are strong

What reviewers flag

  • One report of staff missing shifts without notifying the facility
  • One report of unresponsive or dismissive communication from the office
  • One report of perceived gender bias in how calls were handled

AI-generated from reviews and community data.

Maxim Healthcare Fayetteville, NC Regional Office is a home health agency serving Fayetteville, North Carolina offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.6 out of 5 across 42 reviews.

About Maxim Healthcare Fayetteville, NC Regional Office

Maxim Healthcare Fayetteville, NC Regional Office is a home health agency serving clients in North Carolina who need skilled nursing and medical care in their homes.

Reviewers describe markedly different experiences with the agency. Several report that staff provided compassionate, professional care, with one noting that initial concerns about in-home care were quickly relieved by the team's professionalism. Others consistently raise concerns about reliability and communication, with some mentioning staff no-shows without notification and difficulty reaching the office for updates. Experiences with customer service and responsiveness have been mixed, with some families reporting prompt assistance and others noting communication challenges.

The agency appears to attract and retain nursing staff; one reviewer noted working with them for over six months with flexibility around scheduling and family needs. The office staff receive both praise for their efforts to support patients and staff, and criticism regarding responsiveness to family inquiries.

Types of Care at Maxim Healthcare Fayetteville, NC Regional Office

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Maxim Healthcare Fayetteville, NC Regional Office

3.6overall · 42 ratings combined

3.6★ on Google (42)

Forrest Taylor

Sep 2025

via Google ↗

Maxim is a great place to work for, the staff is very helpful. Tanner Friedly specifically, he went above and beyond to help me through the hiring process. He has made it his mission to find me an assignment that would work for me. Followed up with me and answered any questions that I had. He is professional, kind, and the best recruiter I have ever had the pleasure to work with!

LaShonda Ray

Apr 2024

via Google ↗

I have been working with Maxim for over 6 months now. They pay me very well as a nurse for over 20 years. They are very understanding about me putting my family first. They will find me availability when I want to pick up extra work. They are always friendly when I come in to the office. The office staff work hard and they do their best to staff their patients and make sure their employees are also accommodated. I love working here!!!

William Ellenburg

Mar 2024

via Google ↗

The most sexist company I have ever encountered or done business with. My son has nurses with them and any time I would call to get information. I would get put on hold and then hung up on. Any time I would email them, I would get no answer. However when my son's mother would call they would help her immediately and give her anything she requested.

y v

Aug 2022

via Google ↗

This has been the worst agency we have contracted with. We have several agencies that we have contracts within our facility and Maxim is the most unprofessional one. Their staff doesn’t show up for work half of the time and no one from the company has the decency to call the facility and let them know. We just Find out once the shift starts & the nurse isn’t here. You can’t get any help or feedback from anyone there. Don’t contract with these ppl please.

Gary Potter

Apr 2020

via Google ↗

My 24 yr old son was in an auto accident and was left with severe traumatic brain injuries. He is confined to a bed, cannot speak and requires 24 hr. Care. We have Maximum health care to provide services for us. At first I was skeptical of having strangers in my house taking care of my precious child, but my concerns were relieved the moment I met Dakoda and his team. They are very professional, courteous, and above all knowledgeable. They have the greatest nurses I’ve ever met. Everyone that has been here has been top notch. They know exactly what they are doing and have done a great job of teaching my family how to do everything thing that my son needs. They are very polite and nice and have plenty of patience. My son has taken a liking to them and works very well with them. I could ask for a better company. Maximum Health care have been Angels sent to my home. They have made this agonizing time so much easier. Thank you Maximum!!!

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Frequently Asked Questions

What types of care does Maxim Healthcare Fayetteville, NC Regional Office offer?

Maxim Healthcare Fayetteville, NC Regional Office offers Home Health.

Where is Maxim Healthcare Fayetteville, NC Regional Office located?

Maxim Healthcare Fayetteville, NC Regional Office is located at 4151 Sycamore Dairy Rd Ste F in Fayetteville, North Carolina.

What do families say about Maxim Healthcare Fayetteville, NC Regional Office?

This location is a home health and hospice agency rather than a residential community, and reviews are mixed. Family caregivers and employees who had positive experiences praised the nurses' professionalism and patience, while a few reviewers reported serious concerns about reliability and communication.

How can families visit Maxim Healthcare Fayetteville, NC Regional Office?

Submit the Request Information form on this page, or contact Maxim Healthcare Fayetteville, NC Regional Office directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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