MyLivingChoice
EverTrue Mason Pointe, photo 11 / 5

Quick Facts

Total units
63
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
63
Licensed operator
Lutheran Senior Services
Levels of care on one campus
Rehab, assisted living, and memory care available
Rehab stays
Used for short-term skilled nursing rehab

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe EverTrue Mason Pointe as a warm, clean, and caring community, with several reviewers highlighting strong support during transitions into assisted living, memory care, and short-term rehab stays. Reviewers consistently praise the staff's compassion and professionalism across multiple levels of care.

What reviewers praise

  • Staff described as compassionate and patient with residents
  • Strong support during difficult transitions into care
  • Facility described as clean, warm and welcoming
  • Positive experience across rehab, assisted living, and memory care
  • Residents form real bonds with front-line staff

AI-generated from reviews and community data.

EverTrue Mason Pointe is a senior living community in Chesterfield, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 86 reviews.

About EverTrue Mason Pointe

EverTrue Mason Pointe is a skilled nursing and long-term care community in Chesterfield, Missouri, licensed for up to 63 residents. All beds are certified for Medicare and Medicaid. The community operates as a non-profit corporation and holds a 5 of 5 overall star rating from the Centers for Medicare and Medicaid Services.

The facility offers 24-hour staffing, on-site nursing care, private rooms with private bathrooms, medication management, housekeeping and laundry services, dietary accommodations, an emergency call system, a restaurant-style dining room, social activities, and wheelchair accessibility.

Reviewers offer mixed experiences. Some praise the staff as a cohesive team and describe a resort-like atmosphere with strong resident support. Others report significant concerns about responsiveness to call buttons, medication administration, assistance with activities of daily living, and care planning, particularly in the memory care and rehabilitation settings. One reviewer wrote, "The staff are so supportive of the residents and one another." Management has been noted as responsive to complaints when raised directly.

Types of Care at EverTrue Mason Pointe

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of EverTrue Mason Pointe

4.2overall · 86 ratings combined

4.2★ on Google (86)

Julie Jones

Oct 2025

via Google ↗ · Report

Hands down the best Independent Living community in Missouri.

Joan Bechtold

Oct 2025

via Google ↗ · Report

I love living here surrounded by friends and staff who know me and care about me personally.

Queen Opportunity

Jun 2025

via Google ↗ · Report

Nice place I did my clinical rotation in memory care the resident are and staff was very nice

Henry Fischer

Mar 2025

via Google ↗ · Report

We are very happy to be here at Mason Pointe. The staff is very supportive and available for all of us. We feel we are so fortunate to be here. There are various activities for us to participate in daily. We<br>recommend Mason Pointe to our friends and encourage them to visit. Thank you.<br>Mary Fischer

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By submitting, you're okay with us and EverTrue Mason Pointe reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 22, 2024Fire Safety StandardHealth Standard7 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

Jul 12, 2023Fire Safety StandardHealth Standard4 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 1, 2023

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2023

Jun 11, 2019Fire Safety StandardHealth Standard24 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2019

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2019

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2019

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2019

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2019

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2019

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2019

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does EverTrue Mason Pointe offer?

EverTrue Mason Pointe offers Skilled Nursing / Long Term Care.

Where is EverTrue Mason Pointe located?

EverTrue Mason Pointe is located at 13190 South Outer 40 Road in Chesterfield, Missouri.

What do families say about EverTrue Mason Pointe?

EverTrue Mason Pointe carries a 4.2 out of 5 rating from 86 Google reviews. Families describe EverTrue Mason Pointe as a warm, clean, and caring community, with several reviewers highlighting strong support during transitions into assisted living, memory care, and short-term rehab stays. Reviewers consistently praise the staff's compassion and professionalism across multiple levels of care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did EverTrue Mason Pointe do on recent health and safety inspections?

EverTrue Mason Pointe had 3 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit EverTrue Mason Pointe?

Submit the Request Information form on this page, or contact EverTrue Mason Pointe directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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