MyLivingChoice

Mary's House Family Care Home

120 Cotton Cross Dr

4.7(12 ratings)· Lexington average: 4.2

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Mary's House Family Care Home, photo 11 / 5

Quick Facts

Setting
Small residential family care home, not large facility
Room type
Each resident has their own private room

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe Mary's House as a small, home-like care setting where staff are attentive and residents are well looked after, with several families praising the cleanliness and food over years of care. One reviewer, however, raised serious concerns about the owner's treatment of residents and an unauthorized account debit, a sharp contrast to the otherwise glowing feedback.

What reviewers praise

  • Highly rated by most families (4.7/5)
  • Staff described as attentive and compassionate
  • Home consistently described as clean and well-maintained
  • Home-cooked meals provided daily with personal accommodations
  • Long-term residents cared for over multiple years

What reviewers flag

  • One report of owner being impatient or unkind to residents
  • One report of unauthorized debit from a family member's account
  • No published pricing information available

AI-generated from reviews and community data.

Mary's House Family Care Home is a senior living community in Lexington, North Carolina offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 12 reviews.

About Mary's House Family Care Home

Mary's House Family Care Home is an assisted living community in Lexington, North Carolina, offering private rooms and private bathrooms with 24-hour staff on site. The home features gathering and activity spaces, wheelchair accessibility, housekeeping service, medication management, and an emergency call system.

The community provides three meals daily prepared on site, along with snacks, and handles laundry service for residents. Social activities and common areas allow residents to gather together throughout the day.

Reviewers consistently describe attentive, compassionate care from staff who go the extra mile to make residents feel at home. Several families noted the facility's clean, well-maintained appearance and the personalized attention their loved ones received. However, reviews are mixed regarding staffing practices and initial experiences, with one reviewer expressing concerns about hiring and onboarding.

Types of Care at Mary's House Family Care Home

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Mary's House Family Care Home

4.7overall · 12 ratings combined

4.7★ on Google (12)

Shelly Barrow

Nov 2025

via Google ↗ · Report

My Mother was a resident a Mary's House in Lexington, NC for the last 15 months of her life. We moved Mom from another facility that was not satisfactory for her care. The care, attention, and quality of care she received at Mary's house was excellent. From the moment she arrived, Cheryl and her staff made her (and us) feel comfortable and at ease. Every employee seems to go the extra mile for each resident. The facility was always very clean and the food was plentiful. I always had peace of mind that Mom was being well cared for when we were not around. Choosing Mary's House was the best decision we made. Our only regret is that we did not find Mary's House sooner. I simply cannot overstate how wonderful this place is! We will always be grateful for the kindness and dedication. So I am publicly saying THANK YOU to Mary's House. I would highly recommend this facility to anyone, son, daughter or loved one, who is looking for a place for Mom or Dad. I hope this helps future families in making a decision to choose Mary's House for your loved one's needs.

Raylette Rivers

Nov 2025

via Google ↗ · Report

This place is beautiful! It's a great home setting. Staff goes above and beyond to make residents feel like they are home. Every resident have their own room. There are common areas where the residents can get together for social times and meals. Meals are prepared each day breakfast, lunch, and dinner. The staff prepares great home cooked meals with snacks in between. Meals are even personalized for each resident in the case of allergies to the food or if a resident dislikes what is prepared in which they will have a special meal prepared separately to their liking. Laundry is done daily. The house stays spotless.. Staff cleans and sanitize the entire home constantly. This is definitely a place I'd love for my love one.

Megan Brimmer

Nov 2025

via Google ↗ · Report

Mary’s House Family Care Home is truly exceptional. The staff goes above and beyond to provide compassionate, personalized care. You can tell they genuinely love what they do. The facility itself is beautifully maintained and thoughtfully appointed, offering a warm, welcoming environment that feels just like home. From the attentive staff to the comfortable surroundings, everything about Mary’s House reflects excellence and genuine care. I’m so grateful for the peace of mind they provide!

Tammy Hudson

Nov 2025

via Google ↗ · Report

I don't know where to begin....When Cheryl came to my home to access my father she was extremely nice and caring. Boy did things change once he became a resident. The caregiver Rosa greated us as we arrived and within an hour she advised me she had been to prison,sold drugs and was currently dated a man in prison for murder. Well that should've been my 1St instinct to run! After getting to know Rosa ,I learned she was very patient and kind to the residents. The owner,Cheryl is a different story. She has no patience with the residents and even made ugly comments to my father. It's definitely all about money to her! Please think twice before you send your loved one here. She has also debited money from my account without authorization!!

Edward Firth

Sep 2024

via Google ↗ · Report

My mother has been living at Mary’s House for going on three years now and they are just wonderful there! She is well cared for by an expert staff. The rooms and bathroom and bedrooms are well appointed and well maintained and well cleaned. All her meals are provided for her and her laundry is done for her. The meals are healthy and nutritious. The staff goes out of their way to make Mom feel at home and makes holidays and special days great! They also provide all Mom’s transportation needs. I’m thankful that Mom has such great care!

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Frequently Asked Questions

What types of care does Mary's House Family Care Home offer?

Mary's House Family Care Home offers Assisted Living.

Where is Mary's House Family Care Home located?

Mary's House Family Care Home is located at 120 Cotton Cross Dr in Lexington, North Carolina.

What do families say about Mary's House Family Care Home?

Mary's House Family Care Home carries a 4.7 out of 5 rating from 12 Google reviews. Most reviewers describe Mary's House as a small, home-like care setting where staff are attentive and residents are well looked after, with several families praising the cleanliness and food over years of care. One reviewer, however, raised serious concerns about the owner's treatment of residents and an unauthorized account debit, a sharp contrast to the otherwise glowing feedback. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Mary's House Family Care Home?

Submit the Request Information form on this page, or contact Mary's House Family Care Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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