Ami
Feb 2026
Hard pass on any of my family staying there. Private jets and budgets are more important than kindness to residents.
3.2(25 ratings)· Klamath Falls average: 4.5
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Marquis Plum Ridge are mixed and skew negative, with several families reporting slow responses to calls for help, poor food quality, and lapses in hygiene and discharge care. One reviewer highlighted strong physical and occupational therapy support, but most reports raise concerns about staffing responsiveness and management oversight.
AI-generated from reviews and community data.
Marquis Plum Ridge Post Acute Rehab is a senior living community in Klamath Falls, Oregon offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 25 reviews.
Marquis Plum Ridge is a post-hospital rehabilitation and long-term care community in Klamath Falls, Oregon, serving seniors who need short-term recovery support or ongoing skilled nursing care.
Care is built around each resident's own routine and preferences rather than a fixed schedule. Residents wake when they choose, receive help with dressing and personal care from regular caregivers, and have morning and evening check-ins with nursing staff who administer medications and monitor recovery.
For those receiving post-hospital rehab, the community offers multiple daily therapy sessions, with pacing set according to each patient's own goals for returning home. Clinical staff make regular rounds to check vitals and support healing, alongside prescribed medication management.
Daily life includes dining options such as favorite meals prepared by the kitchen staff, family visits in the dining room, and a bistro area where residents can socialize and play games like cribbage with other patients. An Activity Director works with residents individually to plan activities suited to their mood and energy that day, from group programs to quieter options like books on tape.
Family involvement is woven into the daily rhythm, with relatives visiting for meals, bringing personal items, and staying in touch by phone in the evenings.
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Help Me Choose3.2overall · 25 ratings combined
3.2★ on Google (25)
Ami
Feb 2026
Hard pass on any of my family staying there. Private jets and budgets are more important than kindness to residents.
Darlene Edelman
Jan 2026
UPDATE OF EARLIER REVIEW: I gave an earlier review and realized I never updated it for the rest of my visit there. I was there approximately 2-1/2 Weeks. The same problems that were in my original post continued. I was in rehab for a colostomy. This means I have to wear a bag to contain my poop. I was also in diapers. I would have been able to avoid diapers, if anyone would show up to take me to the bathroom. I was not given a shower in that time until a day before I left. That was also the day when they finally showed me how to empty my colostomy bag. I was givrn no further instructions. I was also sent home with a colostomy bag that had been attached for about 2 weeks. It started leaking as soon as I got home. It was not until I saw the ostomy nurse, that I realized I should not wear a bag for 2 weeks. About 6 days is max. To summarize, they left me dirty, did not teach me how to do my colostomy bag and sent me home with a bag that was overdue to be changed
Nancy
Aug 2025
I have been a patient here since 7/3/25 and have had excellent treatment. The physical therapist are great in pushing you to help yourself and the occupational therapist make sure you can care for yourself when you leave. The majority of the other staff are great. I highly recommend Plum Ridge as a rehab facility.
Carlos IswhoIis
May 2025
Been here a short while for rehab. This is about the quality of food or lack there is. Simply put, their food goes right through me. The food I had the two weeks I was in Sky Lakes hospital is better. That is saying something. Update: 5-23-25. Been here just over a week & I’ve had the runs everyday, which I’ve told them about. Finally today they want to test me to see if I have C-Dif. The food isn’t very good trying to get them to distribute my meds more like I take them at home is more than challenging. I get told lead RN or resident Dr will come talk to me but they rarely show up. The majority of staff I’ve dealt with are pleasant people it’s just the food & upper management that appear sub par.
Leah Inman
Jun 2024
After being discharged from hospital without full medical care that was needed previously to the hospital stay. My mother has had to fight for all her medical needs to be met in a rehabilitation facility.. 45 minutes to wait for assistance to be able to potty. 25 for someone to show up and another 20 for them to get help after 4 months my mother has become incontinent and the need for those supplies is overwhelmingly important.. she was sent home on a Friday with 6 adult diapers to make it through the weekend. So we basically had to beg borrow and steal adult diapers to just to make it through the weekend. Only go here if you want fed. Because that’s all they was good for
3 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 17, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2023
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Marquis Plum Ridge Post Acute Rehab offers Skilled Nursing / Long Term Care.
Marquis Plum Ridge Post Acute Rehab is located at 1401 Bryant Williams Dr. in Klamath Falls, Oregon.
Marquis Plum Ridge Post Acute Rehab carries a 3.2 out of 5 rating from 25 Google reviews. Reviews for Marquis Plum Ridge are mixed and skew negative, with several families reporting slow responses to calls for help, poor food quality, and lapses in hygiene and discharge care. One reviewer highlighted strong physical and occupational therapy support, but most reports raise concerns about staffing responsiveness and management oversight. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Marquis Plum Ridge Post Acute Rehab had 3 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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