121 Northboro Road
3.4(112 ratings)· Marlborough average: 3.9
1 / 5CMS Care Compare
Reviews of Marlborough Hills are sharply divided: several families and reviewers praise specific nurses, aides, and social workers for compassionate, attentive care, while other reviewers describe serious concerns about neglect, unresponsive staff, and an unwillingness by administration to address safety issues. The facility offers both short-term rehabilitation and long-term skilled nursing care as part of a larger multi-facility health system.
AI-generated from reviews and community data.
Marlborough Hills Rehabilitation & Health Care Center is a skilled nursing and rehabilitative care facility located in Marlborough, Massachusetts. Part of Athena Health Care Systems' continuum of care, the center provides 24-hour nursing care and monitoring for residents whose medical needs require ongoing professional support.
The facility serves both short-term and long-term residents. Short-term patients typically include those recovering from hospital discharge who need additional support during their rehabilitation period. Long-term residents receive traditional nursing home care. All residents have access to fully furnished private and semi-private rooms designed to be calm and comfortable.
Rehabilitative therapy services are available on-site for short-term patients, prescribed by physicians and adjusted as needed for optimal recovery. These services include physical therapy, occupational therapy, and speech therapy, with individualized pathways that incorporate therapy goals, exercises, and specific tasks to support residents' recovery and independence.
The center's clinical team includes physicians, nurses, rehabilitation therapists, and ancillary staff members who work collaboratively to inform residents and families about progress and provide care at every level. As part of Athena Health Care Systems' broader continuum, residents can age in place without needing to relocate as their care requirements change.
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Help Me Choose3.4overall · 112 ratings combined
3.4★ on Google (112)
Leslie Sadasivan
Jun 2026
My sister, Gail, has been a long term resident at Marlborough Hills Nursing Home. (I am also her legal guardian.) The staff is dedicated & hard working, especially Kerlande, Heather, Miriam (nurse), & Kenney (MA). They are excellent about communicating concerns & updates about Gail. My family & I appreciate them very much & are thankful for their care & kindness to Gail.
Elizabeth Metterville
Jun 2026
The majority of workers are helpful and friendly.CNA Kenni goes above and beyond her duties to care for her patients.She is always happy and up beat,and she has a positive attitude.Kerlande,social worker,also goes above and beyond.
brooke ketchie
May 2026
Called to have my mom sectioned for psych. The receptionist was great but once I was transferred to her floor, I was not being taken seriously. The woman wanted to argue with me about why she shouldn't be sectioned. Then lied to me when she said she was going to handle it. I then called admin and it was the same thing. I was not taken seriously and never received a call back. Don't put your loved ones here. They are aware of abuse and refuse to do anything about it. Once the person is there, the only way their leaving is in a body bag. Beware!!!!
Clyde Pagan
Nov 2025
Staff has Been great. No facility can be perfect but I can't complain. Nurses are very professional and they have gone above and beyond in helping me. My experience here so far has been pleasant.
Quik Sawik
Mar 2025
I write this review knowing full well that words can have bigger meaning. Well what can I say about this place that accurately represents the absolute hell on earth that this place is? They just are terrible. They have no problem leaving the residents sitting in filth and feces for hours on end. They target the non verbal patients with brutality and depravity and treat them in very horrific ways. It's simply two floors of staff who carry grudges against residents and act on them with impunity. If your family is going to be sent here, fight it with everything you have to keep them out. In fact a former resident was treated so poorly he unalived himself this week. They are terrible. Shut them down please
Marlborough Hills Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.
Marlborough Hills Rehabilitation & Health Care Center is located at 121 Northboro Road in Marlborough, Massachusetts.
Reviews of Marlborough Hills are sharply divided: several families and reviewers praise specific nurses, aides, and social workers for compassionate, attentive care, while other reviewers describe serious concerns about neglect, unresponsive staff, and an unwillingness by administration to address safety issues. The facility offers both short-term rehabilitation and long-term skilled nursing care as part of a larger multi-facility health system.
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