Sam Stevens
May 2026
Nice place very well kept but some of the staff seemed disrespectful other than that very good place
1 / 2Quick Facts
- Total units
- 60
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 60
- Therapy services
- On-site physical therapy for residents
CMS Care Compare
What Families Think
Families of residents at Kissito Healthcare - Maple Grove consistently praise the warmth and professionalism of the nursing, therapy, and support staff, describing care that feels personal and attentive even in end-of-life situations. A few reviewers note the facility is clean and well-kept, though one mentioned occasional staff behavior that felt disrespectful.
The Good
- Staff described as caring and genuinely attentive
- Nurses, CNAs, and therapists praised for respectful care
- Facility described as clean and well-kept
- Families felt loved ones' needs were fully met
- Accommodating with family visits, including window visits
The Bad
- One report of some staff seeming disrespectful
AI-generated from reviews and community data.
About Kissito Healthcare - Maple Grove
Kissito Healthcare - Maple Grove is a skilled nursing and long-term care facility in Lebanon, Virginia, licensed for 60 residents.
Families consistently praise the attentiveness of the clinical and support staff across all departments. Multiple reviewers highlighted that residents are kept clean, their needs are met promptly, and they're treated with genuine respect and dignity. One family noted the staff's flexibility with visits, even arranging window access when preferred. Residents' experience extends to food quality and daily comfort—one spouse mentioned their husband actually enjoys the meals.
The facility appears to support families through difficult transitions with professionalism and warmth. Reviewers described the atmosphere as caring and noted that visitors are welcomed as valued rather than inconvenient. One family wrote, "we were treated as if we were cherished friends."
Kissito Healthcare - Maple Grove holds a 4.3 out of 5 rating based on 10 family reviews. One reviewer noted that while the facility is well-maintained, experience with individual staff members varied slightly.
Types of Care
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.3overall · 10 ratings combined
4.3★ on Google (10)
Darlene Lawson
Oct 2025
They took excellent care of my husband, from Nurses, CNA ,Physical Therapist to kitchen and housekeeping they all treated him with respect and dignity. I highly recommend them.
James Hutton
Sep 2024
Although my sister was there but a few days, the entire staff (pt, nursing, food service, etc. ) were absolutely wonderful in their genuine caring of her. Never was an unkind word spoken and we were treated as if we were cherished friends.
Wanda Jude
Jan 2022
We want to let anyone who is looking for a facility for their loved one that Maple Grove has been wonderful for my mother. She passed away three days ago, due to having so many health issues. The staff at Maple Grove are loving and very professional about caring for the residents. Our entire family felt that we were blessed to find this facility to care for our precious mom.
Amber Fiorini
Jun 2020
I honestly can not say enough good stuff about this place! The staff are amazing and kind! My husband is always clean, taken care of and has all his needs met. I think he is the youngest person there, but they treat him like a peer. Whenever I want to do a window visit, they let me and pull his bed right up to the window. He even likes the food! Thank you Maple Grove and thank you to all the staff that are taking such good care of Jamie! You all are rock stars!!
Frequently Asked Questions
What types of care does Kissito Healthcare - Maple Grove offer?
Kissito Healthcare - Maple Grove offers Skilled Nursing / Long Term Care.
Where is Kissito Healthcare - Maple Grove located?
Kissito Healthcare - Maple Grove is located at 318 South East Main Street in Lebanon, Virginia.
What do families say about Kissito Healthcare - Maple Grove?
Families of residents at Kissito Healthcare - Maple Grove consistently praise the warmth and professionalism of the nursing, therapy, and support staff, describing care that feels personal and attentive even in end-of-life situations. A few reviewers note the facility is clean and well-kept, though one mentioned occasional staff behavior that felt disrespectful.
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