Nicholas Wyse
Jun 2026
Great place to work
Home Instead
1801 W State St3.7(6 ratings)· Bristol average: 3.8
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1 / 6Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Home Instead in Bristol, Virginia has a mixed but limited review record, with only six Google reviews and a 3.7 average. Feedback ranges from praise for caring staff to serious concerns about communication and a report of financial misconduct by a caregiver.
What reviewers praise
- Caregivers described as loving their work
- One reviewer says they trust the company
What reviewers flag
- One report of unreturned calls and poor communication
- One report of a caregiver taking money from a client
AI-generated from reviews and community data.
Home Instead is a home care agency serving Bristol, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.7 out of 5 across 6 reviews.
About Home Instead
Home Instead is an at-home care agency serving seniors in Bristol, Virginia.
Reviewers' experiences with the agency have been mixed. Some families praise the caregivers as dedicated and trustworthy. However, communication challenges have been a concern for other clients, with reports of difficulty reaching the agency. One reviewer also raised serious concerns about financial integrity involving a caregiver.
Types of Care at Home Instead
At-Home Care
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Help Me ChooseReviews of Home Instead
3.7overall · 6 ratings combined
3.7★ on Google (6)
Nick A Wyse
Jun 2026
Great place to work
Michael Johnson
Aug 2024
I would leave a 0 star review, if I could, since they do not return phone calls or communicate with those using their services. Also, one of their care givers took hundreds of dollars from the person for which they are "caring".
Jon Aldridge
Dec 2020
Careing people who love their jobs of careing for seniors. Wouldn't trust another company.
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
Where is Home Instead located?
Home Instead is located at 1801 W State St in Bristol, Virginia.
What do families say about Home Instead?
Home Instead carries a 3.7 out of 5 rating from 6 Google reviews. Feedback ranges from praise for caring staff to serious concerns about communication and a report of financial misconduct by a caregiver. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Home Instead?
Submit the Request Information form on this page, or contact Home Instead directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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