MyLivingChoice

NHC HealthCare

245 North Street

3.5(43 ratings)· Bristol average: 4

NHC HealthCare, photo 11 / 6

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Nursing coverage
24/7 nursing support provided on-site
Therapy services
On-site PT, OT, and speech therapy
Care transitions
Coordinates with home care and hospice partners
Operator scale
Part of multi-state chain operating since 1971

What Families Think

The Good

  • 24/7 licensed nursing support on-site
  • Physical, occupational, and speech therapy services
  • Personalized care plans developed with families
  • Coordinates with home care and hospice for smooth transitions
  • Continuum of short-term rehab and long-term care

The Bad

  • Google rating of 3.5 suggests mixed reviews
  • No detailed reviews available to verify day-to-day experience
  • No specific amenities or lifestyle details published

AI-generated from reviews and community data.

NHC HealthCare is a senior living community in Bristol, Virginia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.5 out of 5 across 43 reviews.

About NHC HealthCare

NHC Healthcare in Bristol, Virginia is a post-acute care center offering skilled nursing care, short-term rehabilitation, long-term care, and therapy services with 24/7 nursing support. The facility provides personalized care in a comfortable environment designed to help patients achieve their health and wellness goals.

The community offers physical, occupational, and speech therapy services delivered by highly skilled and licensed therapists who work closely with patients and families to develop individualized care plans. Services include assistance with activities of daily living such as eating, bathing, dressing, and grooming, as well as support for communication, cognition, and swallowing challenges. Therapy programs are designed to help patients recover quickly and safely from injuries, illnesses, or surgery.

NHC provides care across multiple settings as part of a broader continuum. Short-term rehabilitation focuses on helping patients regain strength, mobility, and independence. Long-term care services emphasize dignity, comfort, and quality of life for individuals requiring ongoing support. The facility also coordinates with NHC HomeCare for in-home services and Caris Hospice for end-of-life care, allowing seamless transitions between appropriate care levels.

As part of the larger NHC organization, which has operated since 1971 across ten states, the Bristol location is committed to comprehensive senior care. The organization emphasizes personalized experiences, anticipating patient needs, and a philosophy described as caring in a better way each day.

Types of Care at NHC HealthCare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of NHC HealthCare

3.5overall · 43 ratings combined

3.5★ on Google (43)

Brett Jones

Mar 2026

via Google

I work with lots of patients from NHC Bristol. On every visit the staff are consistently pleasant, helpful, caring, and engaged. Sarah and Laura are wonderful to work with!

corny davis

Mar 2026

via Google

This is my first night here and I have laid here over 3 hours without my night medicine<br>I am 2nd day out on total knee replacement<br>The therapist at the hospital said to stay ahead of the pain for successful RECOVERY and PT<br>I have rang and rang the buzzer no one has come starting to get sick to my stomach

Donna Tittle

Mar 2026

via Google

My sister is in rehab at NHC- Bristol having therapy from a fall!! My husband was there in 2021!! I would like to say that the entire experience has been amazing!! They both have been treated with the greatest respect and compassion!! The family was also treated with respect and compassion!! This facility is outstanding and I would highly recommend it to anyone who needs help!!

Marsha Schorr

Dec 2021

via Google

Dedicated, friendly, caring staff at all levels. I feel confident my mother is getting the best care.

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Government Inspection History

4 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 20, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 1, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025

Dec 6, 2023Fire Safety StandardHealth Standard3 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

Jul 15, 2021Fire Safety StandardHealth Standard8 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2021

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2021

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2021

Aug 24, 2018Fire Safety StandardHealth Standard9 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2018

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2018

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2018

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2018

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2018

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2018

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2018

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2018

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 31, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does NHC HealthCare offer?

NHC HealthCare offers Skilled Nursing / Long Term Care.

Where is NHC HealthCare located?

NHC HealthCare is located at 245 North Street in Bristol, Virginia.

How did NHC HealthCare do on recent health and safety inspections?

NHC HealthCare had 4 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit NHC HealthCare?

Submit the Request Information form on this page to connect with NHC HealthCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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