MyLivingChoice

Maple Glen Center

12-15 Saddle River Road

4.4(173 ratings)

Part of Genesis HealthCare · 137 communities · 4.1★ average

Maple Glen Center, photo 11 / 5

Quick Facts

Total units
159
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
159
Rehab focus
Orthopedic, joint replacement, and amputation rehab
Clinical team depth
On-site nurse practitioner and in-house physician
Cognitive safety feature
Alarm system for residents with cognitive deficits
Short-term care option
Respite care available across multiple units

What Families Think

Maple Glen Center is a skilled nursing and rehabilitation facility in Fairlawn, NJ, praised by many reviewers for attentive therapy staff and strong rehab outcomes, though one detailed account raised serious concerns about cleanliness, staffing attitude, and safety supervision. Experiences appear to vary significantly depending on unit and timing.

The Good

  • Reviewers highlight strong physical and occupational therapy progress
  • Admissions staff described as helpful and responsive
  • Nurses noted as attentive to patient needs
  • 24-hour nursing care and in-house physician on staff
  • Multiple named staff praised by name for compassion

The Bad

  • One detailed report of unclean, neglected patients and unsupervised wandering
  • One report of building odor and run-down appearance
  • One report of staff smoking with patients outside
  • One account of no hot water and heating issues during a stay

AI-generated from reviews and community data.

Maple Glen Center is a senior living community in Fairlawn, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 173 reviews.

About Maple Glen Center

Maple Glen Center is a skilled nursing and rehabilitation facility in Fairlawn, New Jersey, offering short-term rehabilitation and long-term care services. The center provides ACCELerate Skilled Nursing and Rehabilitation designed to help patients return home quickly after a hospital stay, along with specialized services including Cardiac Management, Wound Care Management, and Respite Care across multiple units.

The clinical team includes Physical Therapists, Occupational Therapists, Speech Pathologists, 24-hour Nursing Care, a Nurse Practitioner, and an In-House Physician. The facility specializes in orthopedic rehabilitation, including joint replacement, injuries, and amputation care. Residents have access to comfortable common and lounge areas for gathering with friends and family, as well as an alarm system to aid in the security of residents with cognitive deficits.

The center is staffed by experienced healthcare professionals, including an In-House Physician and Medical Director who is Board Certified in Internal Medicine and Geriatric Medicine, a Senior Director of Nursing with over 30 years in acute and long-term care, and a Rehabilitation Director who has been a Physical Therapist since 1998.

Types of Care at Maple Glen Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Maple Glen Center

4.4overall · 173 ratings combined

4.4★ on Google (173)

Helen Eos

Apr 2026

via Google

Cheri Mackey, Jenny Cayo greeted me and explained all about Medicare and Medicaid! They were both very helpful! Katarina is the unit manager and Samaiyah always helpful and with a smile! Nothing is too hard for these beautiful women who dedicate themselves in making sure that everyone is happy and safe! Also Kelly and Candace physical therapists And Kenny speech therapist! Don’t be afraid to bring your loved one the place inside is filled with love and hard working individuals!❤️

Jason Borrelli

Mar 2026

via Google

My mom has been at Maple Glen for a few weeks now, and the progress she’s made—both physically and mentally—has been incredible. The team here is truly caring and thoughtful, and it shows in everything they do. The visiting hours and convenient location have also made a huge difference for her spirits, allowing friends and family to stop by often. A special shoutout to Jenny in admissions, who was always available to answer questions and help with anything my mom needed. Highly recommend Maple Glen.

Esad Becaj

Feb 2026

via Google

A wonderful facility with a dedicated staff. From the front desk to the physical therapists, everyone is professional and compassionate. They provided a safe, clean, and supportive environment for my dad's recovery. Five stars!

S C

Jan 2026

via Google

I would caution families against leaving a loved one at this facility and please check in on them more often if they are there . From the moment you walk in, the environment feels unwelcoming and neglected. The building itself looks very run down, more like an old motel than a rehabilitation or nursing facility. There is also a strong odor throughout the building, and the food is poor in quality, resembling institutional meals rather than what you would expect in a place meant for healing. After we raised concerns about the food, the director did attempt to address the issue, which we really appreciated and the kitchen staff did begin to provide better meals. However, by that point, there were simply too many red flags to feel comfortable keeping our mother there. The food was only one part of a larger problem. Most staff appeared visibly unhappy, unfriendly, and basic professionalism was lacking. Even the front desk staff did not acknowledge visitors upon arrival. While there were a few positive exceptions( the physical therapy staff were excellent, and we encountered one kind nurse or nursing assistant) those experiences were the exception, not the rule. Patients looked neglected and unclean. We never left my mother alone and took turns being with her around the clock for the short time she was there because it didn’t feel safe. We also observed patients wandering the halls and entering other patients’ rooms without supervision, raising serious safety concerns. It was clear that some patients required closer monitoring, yet this was not consistently provided. In addition while she was there (Dec.) there was no hot water and the heating system wasn’t working properly. In addition, we witnessed staff smoking with patients outside, which is not what families expect from a facility focused on rehabilitation, health, and safety. When entrusting a loved one to a nursing or rehab facility, families expect a clean, safe, and professional environment. Unfortunately, that standard was not met here and we ultimately decided it was not safe or appropriate to keep my mother at this facility and we moved her elsewhere and the difference has been night and day. I am honestly surprised at the positive reviews and it was the reason why we chose this place to start with but I wanted to share our experience. If in doubt, I would advise to ask for a tour of the facility before choosing and decide at that point instead of choosing blindly based on positive reviews like we did . Had we seen it in advance, we wouldn’t have placed her there . I’m seriously thinking these must be friends of the staff there posting these because I can’t fathom that people really give this place anything above 1 star.

Mariusz Gebka

Nov 2025

via Google

I came to Maple Glen Center for rehabilitation after complicated ankle fracture and surgery. Right off the start the staff was very welcoming and professional. I knew exactly what to expect. I made huge progress in therapy and I am able to walk now. The unit manager and unit clerk were always very helpful with all my follow up appointments. My nurses were very attentive and addressed all my needs promptly. The medical care here is very good and I would highly recommend Maple Glen Center for all reahab needs.

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Government Inspection History

4 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 2, 2025Fire Safety StandardHealth Standard20 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2025

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 22, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 22, 2025

Mar 11, 2025Health Complaint3 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

Apr 3, 2024Fire Safety StandardHealth Standard14 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024

  • Ensure each resident receives an accurate assessment.

    Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected May 31, 2024

Nov 9, 2021Fire Safety StandardHealth Standard9 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2022

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2021

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2021

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Maple Glen Center offer?

Maple Glen Center offers Skilled Nursing / Long Term Care.

Where is Maple Glen Center located?

Maple Glen Center is located at 12-15 Saddle River Road in Fairlawn, New Jersey.

What do families say about Maple Glen Center?

Maple Glen Center is a skilled nursing and rehabilitation facility in Fairlawn, NJ, praised by many reviewers for attentive therapy staff and strong rehab outcomes, though one detailed account raised serious concerns about cleanliness, staffing attitude, and safety supervision. Experiences appear to vary significantly depending on unit and timing.

How did Maple Glen Center do on recent health and safety inspections?

Maple Glen Center had 4 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Maple Glen Center?

Submit the Request Information form on this page to connect with Maple Glen Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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