Maple Crest Health Center

2824 North 66th Avenue

4(56 ratings)· Omaha average: 4

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Quick Facts

Medicare rating: 2 of 5
Ownership: For profit, Corporation
Certified beds: 175
Spiritual care: Full-time chaplain and on-site chapel
Ownership: Not-for-profit operator since 1930
Care options: Respite and hospice care offered on-site

What Families Think

Families describe Maple Crest as a place where staff often show deep compassion, especially in rehabilitation and memory care, though the facility's age is frequently noted. At the same time, several reviewers report understaffing, curt or unresponsive nurses, and poor communication with families around end-of-life care, with a few describing serious safety lapses.

The Good

Staff frequently described as compassionate and dedicated
Praised for treating residents with dignity and respect
Secure memory care unit for dementia residents
Good physical therapy outcomes noted by reviewers
Clean, well-maintained environment
On-site chapel and full-time chaplain for spiritual care

The Bad

Several reviewers report short-staffing and curt, unresponsive nursing staff
Multiple reports of poor communication with families after a resident's death
One report of a resident left unattended who later died
One report of a resident being molested by another resident

AI-generated from reviews and community data.

About Maple Crest Health Center

Maple Crest Health Center has served seniors in Omaha, Nebraska and surrounding communities for 65 years. Located in the Benson neighborhood, the community offers a comfortable, community-oriented setting for residents and their families.

Maple Crest provides skilled nursing, secure memory care, and restorative rehabilitation therapy. The community operates as a 100% Medicare and Medicaid certified provider, offering physician-directed care that serves as a bridge between hospital and home. Clinical services include intensive in-house care, along with hospice and respite care options.

The community emphasizes care for the whole person, offering a serene healing environment. Notable features include the Florettea Ward Tranquility Garden and secure outdoor courtyards, giving residents peaceful outdoor spaces. A full-time Chaplain and on-site chapel provide spiritual support for residents.

Additional amenities include a resident aviary, a library, and day rooms designed to encourage social connection among residents. These spaces are intended to support both recovery and everyday comfort.

Maple Crest Health Center is owned and operated by American Baptist Homes of the Midwest, a not-for-profit provider of senior living and health care services since 1930.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 56 ratings combined

4★ on Google (56)

Rachel Ruskamp

Jul 2025

via Google ↗

Our Mother began her stay at Maple Crest on June 19th and ended her stay when she passed away on July 9th. Her time there was fine, a few bumps but nothing to raise an issue about. My only suggestion would be; while the staff did their "job" they were less then sympathetic and showed zero empathy when her time came. Us kids standing at the elevator, crying our eyes out; just got staired at by the staff sitting at and leaning on the main desk of the floor - no one said one word to us even though they were the ones that cared for her 24/7 while she was there and they knew us because we were there each day. Then when I came back the next day to gather her belongings, to my surprise, it was already done. They packed her up and sterilized her room as if she never existed there. On with the next I suppose. While I know you have a "business" to run in that building, try to have more empathy for the families. A sorry for your loss would have made a difference. Holly & Shellda were amazing 👏

Richard Breese

Jun 2025

via Google ↗

This review is to let prospective residents and their children know that Maple Crest Health Center has the most incredible caring and loving staff. Our father began his long-term stay there several months ago and we cannot say enough great things about them. Everyone in every department has shown my father great compassion and dignity in his most difficult moments. Do not let the old exterior of the building fool you, inside is a treasure of care givers who truly put their hearts into their work. We are truly blessed and grateful to have our father under their care. Many thanks to the entire staff for doing the incredible work they do!

Crystal VanLandingham

Apr 2025

via Google ↗

Maple Crest Health Center has always been one of my favorite buildings. I have toured through many of the skilled nursing facilities in the city for other things and have never found a building so full of love, dedication, ad quality care. The building might be old but in my opinion, you won't find a place better committed to good care.