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Maple Crest Health Center

2824 North 66th Avenue

4(56 ratings)· Omaha average: 4.2

Maple Crest Health Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
175
Spiritual care
Full-time chaplain and on-site chapel
Ownership
Not-for-profit operator since 1930
Care options
Respite and hospice care offered on-site

What Families Think

Families describe Maple Crest as a place where staff often show deep compassion, especially in rehabilitation and memory care, though the facility's age is frequently noted. At the same time, several reviewers report understaffing, curt or unresponsive nurses, and poor communication with families around end-of-life care, with a few describing serious safety lapses.

The Good

  • Staff frequently described as compassionate and dedicated
  • Praised for treating residents with dignity and respect
  • Secure memory care unit for dementia residents
  • Good physical therapy outcomes noted by reviewers
  • Clean, well-maintained environment
  • On-site chapel and full-time chaplain for spiritual care

The Bad

  • Several reviewers report short-staffing and curt, unresponsive nursing staff
  • Multiple reports of poor communication with families after a resident's death
  • One report of a resident left unattended who later died
  • One report of a resident being molested by another resident

AI-generated from reviews and community data.

Maple Crest Health Center is a senior living community in Omaha, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 56 reviews.

About Maple Crest Health Center

Maple Crest Health Center has served seniors in Omaha, Nebraska and surrounding communities for 65 years. Located in the Benson neighborhood, the community offers a comfortable, community-oriented setting for residents and their families.

Maple Crest provides skilled nursing, secure memory care, and restorative rehabilitation therapy. The community operates as a 100% Medicare and Medicaid certified provider, offering physician-directed care that serves as a bridge between hospital and home. Clinical services include intensive in-house care, along with hospice and respite care options.

The community emphasizes care for the whole person, offering a serene healing environment. Notable features include the Florettea Ward Tranquility Garden and secure outdoor courtyards, giving residents peaceful outdoor spaces. A full-time Chaplain and on-site chapel provide spiritual support for residents.

Additional amenities include a resident aviary, a library, and day rooms designed to encourage social connection among residents. These spaces are intended to support both recovery and everyday comfort.

Maple Crest Health Center is owned and operated by American Baptist Homes of the Midwest, a not-for-profit provider of senior living and health care services since 1930.

Types of Care at Maple Crest Health Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Maple Crest Health Center

4overall · 56 ratings combined

4★ on Google (56)

Rachel Ruskamp

Jul 2025

via Google

Our Mother began her stay at Maple Crest on June 19th and ended her stay when she passed away on July 9th. Her time there was fine, a few bumps but nothing to raise an issue about. My only suggestion would be; while the staff did their "job" they were less then sympathetic and showed zero empathy when her time came. Us kids standing at the elevator, crying our eyes out; just got staired at by the staff sitting at and leaning on the main desk of the floor - no one said one word to us even though they were the ones that cared for her 24/7 while she was there and they knew us because we were there each day. Then when I came back the next day to gather her belongings, to my surprise, it was already done. They packed her up and sterilized her room as if she never existed there. On with the next I suppose. While I know you have a "business" to run in that building, try to have more empathy for the families. A sorry for your loss would have made a difference. Holly & Shellda were amazing 👏

Richard Breese

Jun 2025

via Google

This review is to let prospective residents and their children know that Maple Crest Health Center has the most incredible caring and loving staff. Our father began his long-term stay there several months ago and we cannot say enough great things about them. Everyone in every department has shown my father great compassion and dignity in his most difficult moments. Do not let the old exterior of the building fool you, inside is a treasure of care givers who truly put their hearts into their work. We are truly blessed and grateful to have our father under their care. Many thanks to the entire staff for doing the incredible work they do!

Crystal VanLandingham

Apr 2025

via Google

Maple Crest Health Center has always been one of my favorite buildings. I have toured through many of the skilled nursing facilities in the city for other things and have never found a building so full of love, dedication, ad quality care. The building might be old but in my opinion, you won't find a place better committed to good care.

Lorraine

Apr 2025

via Google

Love, love, love Maple Crest! Staff are so good to the residents.

Vickie lynn

Jul 2024

via Google

Friendly staff,kind, good to the resident in all their doing. Happy residents.

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Government Inspection History

4 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Health Complaint10 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

Sep 3, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Post nurse staffing information every day.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 18, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2025

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2025

Jul 11, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

Jul 13, 2023Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Maple Crest Health Center offer?

Maple Crest Health Center offers Skilled Nursing / Long Term Care.

How much does Maple Crest Health Center cost?

Maple Crest Health Center has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Maple Crest Health Center located?

Maple Crest Health Center is located at 2824 North 66th Avenue in Omaha, Nebraska.

What do families say about Maple Crest Health Center?

Families describe Maple Crest as a place where staff often show deep compassion, especially in rehabilitation and memory care, though the facility's age is frequently noted. At the same time, several reviewers report understaffing, curt or unresponsive nurses, and poor communication with families around end-of-life care, with a few describing serious safety lapses.

How did Maple Crest Health Center do on recent health and safety inspections?

Maple Crest Health Center had 4 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Maple Crest Health Center?

Submit the Request Information form on this page to connect with Maple Crest Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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