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ManorCare Health Services-Wilmington

700 Foulk Rd

2.8(50 ratings)· Wilmington average: 4.2

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ManorCare Health Services-Wilmington, photo 11 / 5

Quick Facts

Therapy services
On-site physical therapy up to 6 days weekly
Staffing pattern
Minimal staff reported on evenings and weekends
Stay type
Offers short-term rehab stays after hospitalization

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of ManorCare Health Services-Wilmington are sharply divided: many families praise the physical therapy team and individual caregivers who go above and beyond, while a large number of others describe serious lapses in basic care, including unanswered call bells, falls, and neglect. The facility appears to perform much better during weekday business hours than on evenings and weekends, when several reviewers report minimal staffing and slower response times.

What reviewers praise

  • Physical therapy team singled out repeatedly for excellent care
  • Several reviewers note a clean, well-kept facility
  • Memory care staff described as attentive and nurturing
  • Some reviewers report low staff turnover and consistency
  • Individual nurses and aides praised for compassion

What reviewers flag

  • Multiple reports of unanswered call bells and long wait times
  • Several accounts of falls, bedsores, or injuries under their care
  • Multiple complaints about rude or unresponsive front desk and phone staff
  • Several reviewers describe reduced staffing on evenings and weekends
  • Repeated complaints about cold or poor-quality food

AI-generated from reviews and community data.

ManorCare Health Services-Wilmington is a senior living community in Wilmington, Delaware offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.8 out of 5 across 50 reviews.

About ManorCare Health Services-Wilmington

ManorCare Health Services-Wilmington is a skilled nursing and long-term care facility in Wilmington, Delaware. It offers 24-hour staffing, an on-site registered nurse, medication management, emergency call systems, and wheelchair accessibility.

Reviewers describe highly variable experiences. Several praised the quality of rehabilitation services and the attentiveness of direct care staff toward residents. However, reviews also raise concerns about room conditions, cleanliness, supervision of residents with fall risk, responsiveness to family inquiries, and medication management. One reviewer wrote, "While in their care she received excellent care." The facility received a CMS inspection with positive results during the Covid period, according to one account.

Families mention mixed communication and administrative responsiveness. The 2.8 out of 5 Google rating across 50 reviews reflects this inconsistency in reported experiences.

Types of Care at ManorCare Health Services-Wilmington

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of ManorCare Health Services-Wilmington

2.8overall · 50 ratings combined

2.8★ on Google (50)

Write a review

kris w

Oct 2025

via Google ↗ · Report

My mother went to ManorCare for short-term rehab for a fall. Supposed to be about two weeks then home. She left two months later DEAD. She developed a bedsore that went from nonexistent to worst level possible. No other healthcare facility would take her. She fell six times because of unlocked wheelchairs, no protection from falling out of bed etc. The third fall resulted in surgery and a hip replacement at Christiana. Don’t go here. Don’t go here. Don’t go here. The DOJ filed a lawsuit against sister facilities for egregious care. (Google Sept 2025). Avoid. Avoid. Avoid

Celia Panzer

Mar 2025

via Google ↗ · Report

This place is a dump. Don't go there. The food is horrible. The nurses couldn't care less about the patients. Nobody answers the bells. I tried to leave and they squelched it temporarily. My attorney is going to have to get me out next week. This place should be out of business. They are incredibly lazy. I have to complain to the state of Delaware next week.

Lucinda Bannister

Feb 2025

via Google ↗ · Report

Worst rehabilitation place ever, nurses are rude, didn't take care of my brother like supposed to.,they took his cane his insurance paid for lost his insurance card an id card..not ideal place for your love ones.you call they never answer, yet they have plenty of time to sit at desk an laugh an talk.

Laurie Leatherberry

Oct 2023

via Google ↗ · Report

This facility needs to be looked at. Horrible customer service. My mother is afraid to ask for anything becsuse she gets ignored and dont want anyone to be upset with her for asking for any assistance. I can't get any questions answered regarding my mother account becsuse no one returns any messages or calls. I left message with front desk for the Manager in the business office Lynsay to return my call, even though Lynsay is in the office but wont answer the phone or allow voice messages. I also sent email to director Renee Boyer. Both unresponsive.

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Frequently Asked Questions

What types of care does ManorCare Health Services-Wilmington offer?

ManorCare Health Services-Wilmington offers Skilled Nursing / Long Term Care.

How much does ManorCare Health Services-Wilmington cost?

ManorCare Health Services-Wilmington has not published its pricing. For context, communities in Wilmington that publish rates start around $5,163 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is ManorCare Health Services-Wilmington located?

ManorCare Health Services-Wilmington is located at 700 Foulk Rd in Wilmington, Delaware.

What do families say about ManorCare Health Services-Wilmington?

ManorCare Health Services-Wilmington carries a 2.8 out of 5 rating from 50 Google reviews. Reviews of ManorCare Health Services-Wilmington are sharply divided: many families praise the physical therapy team and individual caregivers who go above and beyond, while a large number of others describe serious lapses in basic care, including unanswered call bells, falls, and neglect. The facility appears to perform much better during weekday business hours than on evenings and weekends, when several reviewers report minimal staffing and slower response times. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit ManorCare Health Services-Wilmington?

Submit the Request Information form on this page, or contact ManorCare Health Services-Wilmington directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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