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The Manor Health and Rehabilitation Center - CentraState

689 West Main St

2.6(28 ratings)· Freehold average: 4.4

The Manor Health and Rehabilitation Center - CentraState, photo 11 / 2

Quick Facts

Total units
123
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
123
Location
Located on CentraState Medical Center campus
CMS Rating
Five-star CMS quality rating
Recognition
Named one of nation's Best Nursing Homes

What Families Think

Reviews for The Manor are sharply mixed: several families praise the nursing and therapy staff for compassionate, skilled care, while others describe serious concerns about staffing levels, communication breakdowns, and one report of a facility-acquired infection. The community sits on the CentraState Medical Center campus and holds a five-star CMS quality rating, but its recent Google reviews reflect inconsistent day-to-day experiences.

The Good

  • Nurses and therapists frequently praised as caring
  • Strong physical therapy experience noted by families
  • On CentraState Medical Center campus for coordinated care
  • Five-star CMS quality rating and national recognition

The Bad

  • Multiple reports of understaffing and poor management communication
  • One report of a facility-acquired infection (VRE)
  • One reviewer cited unclean therapy equipment and gym odor
  • Reports of delays getting patients to therapy sessions

AI-generated from reviews and community data.

The Manor Health and Rehabilitation Center - CentraState is a senior living community in Freehold, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 2.6 out of 5 across 28 reviews.

About The Manor Health and Rehabilitation Center - CentraState

The Manor Health and Rehabilitation Center is a short-term rehabilitation and long-term skilled nursing facility in Freehold, New Jersey, serving adults ages 18 and older and seniors. The facility is located on the campus of CentraState Medical Center, providing patients and residents with seamless, coordinated access to clinician expertise and comprehensive health care services.

The community is committed to helping patients and residents achieve their maximum potential for independence, comfort, and quality of life through comprehensive rehabilitation and skilled nursing services. Located in Central New Jersey's Monmouth County, the facility emphasizes coordinated care and patient outcomes focused on restoring function and maintaining dignity during recovery.

The Manor has received recognition from the Centers for Medicare & Medicaid Services, earning five stars for high quality services and care, and has been recognized as one of the nation's Best Nursing Homes.

Types of Care at The Manor Health and Rehabilitation Center - CentraState

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of The Manor Health and Rehabilitation Center - CentraState

2.6overall · 28 ratings combined

2.6★ on Google (28)

KiKi W.

Apr 2026

via Google

My mother was admitted for rehabilitation in April 2026. The rooms are outdated with old worn furniture. Instead of feeling like a place focused on healing and recovery, it felt depressing. The gym had a very strong, unpleasant odor that made my mother feel uncomfortable. It wasn’t well ventilated and the therapists weren’t wiping down equipment previously used by other patients. This made her uncomfortable to fully participate in her sessions. She also would be taken to therapy in a wheelchair and had to wait over 20 minutes before being approached by a therapist. There would be quite a number of patients in the gym without enough therapists to give quality treatment. When she questioned this, she was told that they are short staffed. A rehab should feel clean, energizing, bright and encouraging but unfortunately, The Manor felt quite the opposite. Very soon after experiencing this, I had my mother transferred to another provider. The nurses/aides were really nice and helpful.

JoAnn Spiegel

Apr 2026

via Google

Thank you to the entire team of caring, wonderful people for taking such great care of my precious Mom, Room 222. The Petrocelli Family is forever grateful to all of you! Highly recommend The Manor! I had the great privilege of participating in the PT of my Mom too and it was also amazing.. the best in the business! Thank you so much to the great therapists!

Marie Iovine

Mar 2026

via Google

My mother Marie Costanzo got excellent care at the Manor. She was treated very well. The staff was excellent and she even enjoyed the food.! She had a very good experience there highly recommended.

Robert Leahy

Jul 2025

via Google

I had to give one star because it won't allow less. This place for Rehab is a complete nightmare. STAY AWAY. My mother-in-law has been in there for a total of 12 weeks off and on because no one communicates. The nurses are fantastic, but the management needs to do their jobs. It seems like they are overbooked and understaffed. The doctor notes that half the time never made it to the nurses. Not once did they ever come over to apologize for their mistakes . There were times my mother in law wouldn't be ready and out of bed until noon, so she missed PT.

Steve Casler

Jan 2025

via Google

Avoid having your loved one's stay at this facility at all cost! While there are caring and compassionate individuals who work here, the overall care and treatment of patient and family is extremely poor and unsafe. Our 81 year-old Mother's stay in this facility was around 30 days. She would have never been in the Manor this long if she did not contract VRE - a facility contracted condition, and a Medicare tracked quality issue - while there. Mom could only have contacted VRE due to poor hygiene practices at the facility. Mom subsequently grew weaker from the persistent infection and required a heavy dose of antibiotics. This was a facility caused event that eventually contributed to her death.

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Government Inspection History

3 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 24, 2025Fire Safety StandardHealth Standard14 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2025

Dec 21, 2023Fire Safety StandardHealth Standard1 citation
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2024

Jul 27, 2021Fire Safety StandardHealth Standard4 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Manor Health and Rehabilitation Center - CentraState offer?

The Manor Health and Rehabilitation Center - CentraState offers Skilled Nursing / Long Term Care.

Where is The Manor Health and Rehabilitation Center - CentraState located?

The Manor Health and Rehabilitation Center - CentraState is located at 689 West Main St in Freehold, New Jersey.

What do families say about The Manor Health and Rehabilitation Center - CentraState?

Reviews for The Manor are sharply mixed: several families praise the nursing and therapy staff for compassionate, skilled care, while others describe serious concerns about staffing levels, communication breakdowns, and one report of a facility-acquired infection. The community sits on the CentraState Medical Center campus and holds a five-star CMS quality rating, but its recent Google reviews reflect inconsistent day-to-day experiences.

How did The Manor Health and Rehabilitation Center - CentraState do on recent health and safety inspections?

The Manor Health and Rehabilitation Center - CentraState had 3 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Manor Health and Rehabilitation Center - CentraState?

Submit the Request Information form on this page to connect with The Manor Health and Rehabilitation Center - CentraState and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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