4.7(45 ratings)· Buford average: 3.8
Part of Manor Lake Senior Living · all operators · 12 communities · 4.5★ average
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe Manor Lake Hamilton Mill as a strikingly beautiful, clean community with warm, attentive staff and a full activity calendar for residents. A handful of reviews raise serious concerns, including a state health department investigation, leadership turnover, and unresolved billing disputes, which stand in contrast to the overwhelmingly positive tone of the rest of the reviews.
AI-generated from reviews and community data.
Manor Lake Assisted Living & Memory Care - Hamilton Mill is a senior living community in Buford, Georgia offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 45 reviews.
Manor Lake Assisted Living & Memory Care in Buford is a residential community offering assisted living and memory care with 24-hour staff, medication management, private rooms, and wheelchair accessibility. The facility provides housekeeping, laundry service, dietary accommodations, and an emergency call system.
Amenities include gathering and activity spaces where residents engage in social activities, walking clubs, bingo, devotions, brain workout technology, music, and yoga. Most reviewers consistently praised the staff's genuine care and attentiveness, the facility's welcoming atmosphere, and the variety of activities that keep residents engaged and mentally active. One reviewer noted their mother had become more alert since moving to the community.
Reviews were mixed regarding operational matters. Most visitors described beautiful, clean, well-decorated surroundings and warm receptions from staff. However, some reviewers raised concerns about admission decisions, deposit handling, and incident reporting practices. One reviewer mentioned a serious citation from the Georgia Department of Community Health related to a resident incident that was not promptly reported.
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Help Me Choose4.7overall · 45 ratings combined
4.7★ on Google (45)
Marilyn Clements
Aug 2026
My dad has made a wonderful transition to Manor Lake Hamilton Mill. He has made new friends and the staff is kind and attentive. Several times I have needed to talk about a business matter or nursing issue, they are on the ball and informed. The front desk staff always greets me with a smile and is ready to help. I am glad we found this lovely place!
Ellen Hooks
Jul 2026
I have attended several activities that they have for the residents and their families. They do an excellent job planning these and everyone seems to have a great time. The facility is beautiful. Residents seem to be well cared for. I wish they had a Manor Lakes facility here in the county I reside in.
Jameisha Large
Jul 2026
Very nice facility inside and out..the first time I came on the property it was mouth dropping. When I entered the building it was beautiful and welcoming. I remember a sweet receptionist named Sue who stood up and greeted me with a smile from the desk and asked if she could assist me. I was here for an appointment with the Executive Director. I was asked if I wanted a beverage while I was waiting and as I looked around at the employees passing by they were just smiling and it seemed like everyone was happy. I will never forget my first impression with this facility it definitely made me want to come back and I did.
Christy Henderson
Jun 2026
I visit the memory care unit. The staff is friendly. The residents seem well cared for. The family members that do visit seem to be treated well. The unit is clean and comfortable. I think highly of all of the staff but, I think jacquey is especially amazing.
Goatman
Mar 2026
I placed a fully refundable $500.00 deposit with sales agent Destiny at the Hamilton Mill location. They waited until the last minute and then declined to accept my wife. I had to scramble to find another assisted living facility. It's been over a month and after numerous emails and phone calls, I can't get them to return my deposit. They won't return calls and ignore emails. If you do get someone to answer the phone, they say they will pass on the message, and you get ignored again. Do not trust these people.<br><br>Update: It's been a week since I left a message for the Executive Director Kyley Hooks and no response. I talked with V.P. Tony Gimbrone who promised he would look into it. Nothing. 7 weeks now and I still don't have my $500 deposit returned.
Manor Lake Assisted Living & Memory Care - Hamilton Mill offers Assisted Living and Memory Care.
Manor Lake Assisted Living & Memory Care - Hamilton Mill is located at 2911 Hamilton Mill Road in Buford, Georgia.
Manor Lake Assisted Living & Memory Care - Hamilton Mill carries a 4.7 out of 5 rating from 45 Google reviews. Most reviewers describe Manor Lake Hamilton Mill as a strikingly beautiful, clean community with warm, attentive staff and a full activity calendar for residents. A handful of reviews raise serious concerns, including a state health department investigation, leadership turnover, and unresolved billing disputes, which stand in contrast to the overwhelmingly positive tone of the rest of the reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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