Breanna Brown
Jun 2023
Beautiful place. My grandfather, who has Alzheimer's broke his hip and was transferred here for rehab.
1 / 5Quick Facts
- Total units
- 34
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 34
- Inspections
- View history (5 citations)
CMS Care Compare
What Families Think
Reviews for Health Services at The Spires are mixed, with families praising some staff members for their professionalism and describing successful rehab experiences, while others report serious concerns about food quality and memory care operations. With only a handful of reviews, the feedback paints a community that varies widely depending on which unit or staff a family encounters.
The Good
- Staff described as professional and caring
- Successful short-term rehab experience after injury
- Praised as a beautiful physical setting
The Bad
- Multiple complaints about poor food quality
- One report of lacking activities and compassion in memory care
- One reviewer felt complaint process was inadequate
AI-generated from reviews and community data.
Health Services at The Spires is a senior living community in Rome, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.7 out of 5 across 6 reviews.
About Health Services at The Spires
Health Services at The Spires is a skilled nursing / long term care community in Rome, Georgia. The community is licensed for up to 34 residents.
Families rate Health Services at The Spires 3.7 out of 5 based on 6 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Health Services at The Spires
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Health Services at The Spires
3.7overall · 6 ratings combined
3.7★ on Google (6)
Adeline Hanks
Jun 2023
Very professional, prompt, explanations clear, caring and personable!
C R
Feb 2023
I was disappointed in the operation of the Memory Care Facility. They were lacking in activities, poorly operated, lack compassion and care, and did not seem to take my concerns seriously. I was frustrated with this place. I would not recommend this place AT ALL. Be thorough when researching facilities as it seems the Department of Community Health complaint process is severely lacking as well.
Fran Flahardy
Aug 2022
The food is not the quality that would be expected from here. The people just don’t seem to care, greasy food, fried food, and not nutritional. They have been asked to make improvements to no avail, many people are moving out!
Government Inspection History
3 inspection visits in the last three years, 5 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 11, 2026Fire Safety StandardHealth StandardNo citations
Sep 15, 2024Fire Safety StandardHealth StandardNo citations
Jan 15, 2023Fire Safety StandardHealth Standard5 citations
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Health Services at The Spires offer?
Health Services at The Spires offers Skilled Nursing / Long Term Care.
Where is Health Services at The Spires located?
Health Services at The Spires is located at 500 Eagle Lake Trail in Rome, Georgia.
What do families say about Health Services at The Spires?
Reviews for Health Services at The Spires are mixed, with families praising some staff members for their professionalism and describing successful rehab experiences, while others report serious concerns about food quality and memory care operations. With only a handful of reviews, the feedback paints a community that varies widely depending on which unit or staff a family encounters.
How did Health Services at The Spires do on recent health and safety inspections?
Health Services at The Spires had 3 government inspection visits in the last three years, with 5 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Health Services at The Spires?
Submit the Request Information form on this page to connect with Health Services at The Spires and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Health Services at The Spires? Claim this listing to update photos, pricing, and details. It's free.
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