Breanna Brown
Jun 2023
Beautiful place. My grandfather, who has Alzheimer's broke his hip and was transferred here for rehab.
3.7(6 ratings)· Rome average: 4.4
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1 / 5CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Health Services at The Spires are mixed, with families praising some staff members for their professionalism and describing successful rehab experiences, while others report serious concerns about food quality and memory care operations. With only a handful of reviews, the feedback paints a community that varies widely depending on which unit or staff a family encounters.
AI-generated from reviews and community data.
Health Services at The Spires is a senior living community in Rome, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.7 out of 5 across 6 reviews.
Health Services at The Spires is a skilled nursing and long-term care community in Rome, Georgia, licensed for up to 34 residents. The community is non-profit and Medicare and Medicaid certified across all licensed beds.
The facility offers 24-hour staffing with on-site nursing, private rooms, medication management, and an emergency call system. Amenities include wheelchair accessibility, housekeeping and laundry services, and gathering and activity spaces.
The community holds a 5 of 5 overall rating from CMS. Reviewer experiences vary. Some families describe the staff as very professional, prompt, and caring, while others report concerns about food quality, activity programming, and responsiveness to their feedback. One reviewer wrote that communication and attentiveness to resident and family concerns have been inconsistent at the facility.
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Help Me Choose3.7overall · 6 ratings combined
3.7★ on Google (6)
Breanna Brown
Jun 2023
Beautiful place. My grandfather, who has Alzheimer's broke his hip and was transferred here for rehab.
Adeline Hanks
Jun 2023
Very professional, prompt, explanations clear, caring and personable!
C R
Feb 2023
I was disappointed in the operation of the Memory Care Facility. They were lacking in activities, poorly operated, lack compassion and care, and did not seem to take my concerns seriously. I was frustrated with this place. I would not recommend this place AT ALL. Be thorough when researching facilities as it seems the Department of Community Health complaint process is severely lacking as well.
Fran Flahardy
Aug 2022
The food is not the quality that would be expected from here. The people just don’t seem to care, greasy food, fried food, and not nutritional. They have been asked to make improvements to no avail, many people are moving out!
3 inspection visits in the last three years, 5 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Health Services at The Spires offers Skilled Nursing / Long Term Care.
Health Services at The Spires is located at 500 Eagle Lake Trail in Rome, Georgia.
Health Services at The Spires carries a 3.7 out of 5 rating from 6 Google reviews. Reviews for Health Services at The Spires are mixed, with families praising some staff members for their professionalism and describing successful rehab experiences, while others report serious concerns about food quality and memory care operations. With only a handful of reviews, the feedback paints a community that varies widely depending on which unit or staff a family encounters. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Health Services at The Spires had 3 government inspection visits in the last three years, with 5 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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