1 / 5CMS Care Compare
Reviews of Harborview Rome are sharply divided: some families praise the compassionate, patient care given to residents with dementia and rehab needs, while others describe serious lapses in attention, cleanliness, and safety. With a 3.4 out of 5 rating from 41 Google reviews, experiences here appear inconsistent.
AI-generated from reviews and community data.
Harborview Rome is a senior living community in Rome, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 41 reviews.
Harborview Rome is a skilled nursing and long-term care facility in Rome, Georgia, with a licensed capacity of 100 residents. It serves patients requiring post-operative rehabilitation as well as those with chronic conditions including dementia.
Family experiences at Harborview Rome are deeply divided. Positive reviews highlight staff members who demonstrate genuine compassion and patience, particularly with residents who have dementia or complex care needs. However, multiple families report serious concerns: inconsistent responsiveness to call buttons, inadequate rehabilitation protocols, and facility maintenance issues including pest problems and aging infrastructure. One family noted their loved one received minimal therapy during a rehab stay, while another described insufficient attention to residents' requests for assistance.
The facility holds a 3.4 out of 5 Google rating based on 41 reviews. Prospective residents and families should carefully weigh the stark contrasts in reported experiences and may want to visit in person and speak directly with current residents' families about specific care approaches and facility conditions.
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Help Me Choose3.4overall · 41 ratings combined
3.4★ on Google (41)
Lance Quinn
Jul 2026
My mother had to stay here for three weeks and I must say that the staff here were absolutely amazing!!! Every person I came in contact with showed genuine compassion and the utmost respect. I would highly recommend them to anyone looking for a place for their loved ones.
LeeAnn
Jun 2026
Our family cannot thank the staff at this nursing home enough for the incredible care they provide to my grandmother. She has dementia and requires more assistance than we alone can provide. Entrusting someone else with that level of care is never easy, but this team has given us complete confidence that she is in caring and capable hands. They all treat my grandmother with patience, dignity, and compassion every day. They go above and beyond to ensure she is clean, safe and well cared for. Their kindness and dedication give our family tremendous. peace of mind. This facility doesn't just provide excellent care- it creates a true sense of community and helps residents maintain a meaningful quality of life. We are incredibly grateful for everyone who works here and the love, compassion and dedication they show every day. We highly recommend this facility to any family searching for a place where their loved one will be treated with respect, kindness and genuine care.
Emily Clayton
May 2026
My grandmother was put in here after an accident for rehab ( her knee) and while she was there she roomed with a sweet old lady who never got the help she needed. Anytime we called or visited her roommate would be yelling for help because the staff rarely came to check on them. She would press a button for help and nothing would happen so she had to call the front desk for help when they came to help her all they did was turn on the ac and take their food from lunch(it was 4pm) her roommate was saying she had trouble breathing. This has happened on many occasions that I've seen or heard in the past 3 weeks, no one in a nursing home should ever get that kind of treatment. I wish I could write everything that I saw while i was there but I don’t think I can type that many words for a review. There would be an essay. Please don’t send your family here they will not be given the respect and care they deserve.
Larry Brown
May 2026
My brother was there a couple years ago, sent there from Redmond hospital for rehab. He had surgery to repair his torn pelvis region and was unable to walk. Their rehab consisted of getting him out of bed and sitting him in a chair for one hour and leaving him alone. Then coming back and getting him out of the chair and putting back in bed. So much for rehab! He died a week after being released from Harbor View. Food was awful. Bed was old and terrible also.
Tammy Cagle
Jan 2026
My husband was a paient.This place has roache bugs. We kill 5.This place is ruled down. The heating unit is old as a hill.Window seal was about to fall off. Beds were old.The day before my husband was to go hone from rehab, then wore his legs out.His right knee swell up and was bruised. Not counting the time the nurse pulled his patch off his bottom. She pulled skin off it poured blood He call that place prison. I would not let your love ones ever attend here.
6 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Sep 13, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 12, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Harborview Rome offers Skilled Nursing / Long Term Care.
Harborview Rome is located at 1345 Redmond Circle in Rome, Georgia.
Reviews of Harborview Rome are sharply divided: some families praise the compassionate, patient care given to residents with dementia and rehab needs, while others describe serious lapses in attention, cleanliness, and safety. With a 3.4 out of 5 rating from 41 Google reviews, experiences here appear inconsistent.
Harborview Rome had 6 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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