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Fifth Avenue Health Care Center

505 North Fifth Avenue

3.4(14 ratings)· Rome average: 4.4

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Fifth Avenue Health Care Center, photo 1

Quick Facts

Total units
100
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Inspections
View history (24 citations)

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Fifth Avenue Health Care Center are sharply divided, with some families praising compassionate, attentive staff and others describing serious lapses in basic care. The 3.4-star rating reflects this split between highly positive and highly negative experiences.

What reviewers praise

  • Staff described as comforting and personable
  • Daily varied activities program for residents
  • Cleanliness noted as a draw for families
  • Residents can personalize and rearrange their rooms
  • Responsive office staff who address problems quickly

What reviewers flag

  • Multiple reports of neglect, including soiled diapers causing skin burns
  • One report of staff on phones instead of attending to residents
  • One report of no hot water in the building for weeks
  • One reviewer described inconsistent care and unprofessional department leadership

AI-generated from reviews and community data.

Fifth Avenue Health Care Center is a senior living community in Rome, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 14 reviews.

About Fifth Avenue Health Care Center

Fifth Avenue Health Care Center is a skilled nursing and long-term care community in Rome, Georgia, licensed for up to 100 residents and certified for Medicare and Medicaid. The facility offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, emergency call systems, wheelchair accessibility, restaurant-style dining, social activities, housekeeping, laundry, and medication management.

Reviews are mixed. Some families report that staff greet residents by name, handle problems promptly, and organize varied daily activities that residents anticipate. Others describe serious concerns about care quality, including staffing lapses and inadequate attention to residents' basic needs. The facility holds a 2 of 5 overall star rating from CMS.

Types of Care at Fifth Avenue Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Fifth Avenue Health Care Center

3.4overall · 14 ratings combined

3.4★ on Google (14)

Write a review

georgia mom

Jun 2025

via Google ↗ · Report

If I could give them 0 stars I would. This place is horrible. CNAs on their phones, patients staying in soiled diapers for extended periods of time causing burns on their skin. If you care about your loved one and the actual care they receive then please do not put them in this place. Several complaints have been made and they fix everything up when company comes but if it’s a regular day then the workers are just there to be on the clock and not actually care for the patients. Someone needs to go check them out unannounced and then they will see what we see as family members with loved ones that are there.

Tara Zeird

Feb 2025

via Google ↗ · Report

My grandmother was placed here bc her POA approved it. In 3 weeks time a NP told the POA it was either a feeding tube or hospice when this wasn't what I was told by her therapist at her rehab. Also was told today that an employee walked out w/o notice bc this facility hasn't had hot water in weeks!!! Rome/ Floyd county you all have failed our elderly leaving this as another option to send people to.

Angelia Graham

Nov 2022

via Google ↗ · Report

This place is a joke.... It could be so much better. The residents deserve so much better. But when they have employees that actually LOVE their job AND ACTUALLY CARE ABOUT THE RESIDENTS.... they let them get terminated for reasons that directly how unprofessional their department heads are... So thanks fifth Ave! And thanks Joni!!

Nancy Gorrow

Jan 2020

via Google ↗ · Report

The hardest thing that a loved one will ever have to do is try and find the best place for a loved one. My brother is 57 years old and suffered an aneurysm approximately 3 years ago. He was in a coma and when he came out, he was completely blind with a bit of brain damage which escalated his state of Dementia and we are at a point where we are trying to find the best place for him. The staff here was very comforting and personable. You can tell that they really truly care for everyone and they treat the residence with dignity, compassion and respect. My brother is in review at the moment and I hope that he will be accepted. When I started my search for the right place I weeded out over 20 other places until I found this place. God bless them for being the ultimate definition of caregivers.

Paula Streetman

Nov 2017

via Google ↗ · Report

My Mama is here. It has a STAFF of CAREGIVERS and an OFFICE STAFF that I feel are exceptional. If a problem arises it is dealt with in a timely manner. You can feel the difference as soon as you walk in. The staff greet residents by name and are respectful. There are ACTIVITIES planned for the residents on a daily basis. They are varied and residents look forward to them. The staff will get residents to ACTIVITIES when they need assistance. CLEANLINESS is one thing that drew us to this facility as well as the fact that the residents are able to move beds around and decorate their room to their taste. Does not look like a regimental, got to be a certain way, facility. It feels more like a community. HIGHLY RECOMMEND THIS FACILITY!!

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By submitting, you're okay with us and Fifth Avenue Health Care Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 28, 2025Fire Safety StandardHealth Standard9 citations

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2025

Jun 21, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations

  • Keep all essential equipment working safely.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024

Nov 20, 2022Fire Safety StandardHealth Standard6 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2023

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Fifth Avenue Health Care Center offer?

Fifth Avenue Health Care Center offers Skilled Nursing / Long Term Care.

Where is Fifth Avenue Health Care Center located?

Fifth Avenue Health Care Center is located at 505 North Fifth Avenue in Rome, Georgia.

What do families say about Fifth Avenue Health Care Center?

Fifth Avenue Health Care Center carries a 3.4 out of 5 rating from 14 Google reviews. Reviews for Fifth Avenue Health Care Center are sharply divided, with some families praising compassionate, attentive staff and others describing serious lapses in basic care. The 3.4-star rating reflects this split between highly positive and highly negative experiences. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Fifth Avenue Health Care Center do on recent health and safety inspections?

Fifth Avenue Health Care Center had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Fifth Avenue Health Care Center?

Submit the Request Information form on this page, or contact Fifth Avenue Health Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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