Home Instead

Home Instead is a home health and hospice care agency serving Rome, Georgia. The service provides in-home assistance ranging from a few hours weekly to around-the-clock care, enabling seniors and adults with special needs to remain at home while receiving professional support.

Families consistently highlight the agency's personalized approach to care planning. Staff conduct thorough assessments to understand each client's specific needs, and caregivers are matched thoughtfully, some clients have maintained the same caregiver for a decade. Families also praise the responsiveness of the administrative team, noting that they receive proactive communication through weekly schedules and quick answers to questions. One family wrote, "They go above and beyond their normal job titles and make it happen."

The Rome location is known for its stability and community knowledge. Families mention that staff anticipate practical issues like holiday scheduling and help families navigate available resources. The overall impression centers on compassionate, reliable care that allows aging relatives to maintain dignity and independence at home.

Home Instead holds a 4.7/5 Google rating across 23 reviews, with the vast majority giving five stars and consistently mentioning both caregiver quality and office staff professionalism.