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Evergreen Health & Rehab Center

139 Moran Lake Road, Ne

4.1(24 ratings)· Rome average: 4.4

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Evergreen Health & Rehab Center, photo 11 / 5

Quick Facts

Total units
100
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Inspections
View history (20 citations)

What Families Think

Families describe caring, respectful nurses and a warm, family-like atmosphere at Evergreen, particularly during difficult periods like the COVID-19 pandemic when staff worked to keep them connected with loved ones. However, one detailed account raised serious concerns about falls, hygiene, and personal attention that families should weigh carefully.

The Good

  • Nurses described as kind and attentive
  • Staff treated residents with respect and dignity
  • Family-like atmosphere for residents and visitors
  • Individualized care plans developed with clinical staff
  • Allowed creative visit accommodations during COVID restrictions

The Bad

  • One report of repeated falls resulting in fractures
  • One account of hygiene neglect leading to scabies infection
  • One reviewer noted resident left alone in hallway often
  • One report of belongings frequently lost or mixed up

AI-generated from reviews and community data.

Evergreen Health & Rehab Center is a senior living community in Rome, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 24 reviews.

About Evergreen Health & Rehab Center

Evergreen Health and Rehabilitation Center in Rome, Georgia provides rehabilitation and skilled nursing care for residents recovering from surgery and various types of illness. The facility focuses on helping patients regain their independence and functionality through individualized treatment plans developed collaboratively with clinical staff and attending physicians.

Care is delivered by an interdisciplinary team including registered nurses, therapists, and certified professionals who employ progressive technology and fundamental rehabilitation techniques. Each patient receives a personalized Plan of Care that addresses their specific needs, with treatment customized in a rehabilitation environment designed for individual recovery outcomes.

The facility maintains strict infection control protocols aligned with guidelines from local and state health departments and the Centers for Disease Control and Prevention. The primary goal of the rehabilitation programs is to help residents return to normal functioning so they can resume full participation in their daily lives.

Types of Care at Evergreen Health & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Evergreen Health & Rehab Center

4.1overall · 24 ratings combined

4.1★ on Google (24)

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sheron oliver

Jul 2024

via Google ↗

The nurses my mom had was very kind to my mom. But the whole time she was there she kept having a lot of falls. Broke both hips and broke her wrist, many times had bruises on her face and body. I had hospice to come in for extra help. For a long time I thought she was allergic to the soap they were washing clothes in. Come to find out when she was passing she had scabies from not being cleaned the right way. When she passed, family members had caught this from her. She had very nice and amazing nurses, but every time I went to see her close to the end of her life she was always sitting in the hallway in her wheelchair alone. IDK how other nursing homes are but never buy your Loved one expensive clothing they always get lost and they are always wearing someone else's clothes I'm not lashing out I'm telling the truth. I love Miracle, Denise and her nighttime nurse Tasha. They were very good to her. I know she had dementia but to me it seemed like she was forgotten about in there with her hygiene. TY!

Carol Ralston

May 2022

via Google ↗

My grandmother has been with Evergreen for a few years now and she has always been treated with the utmost respect. I would not want her anywhere else. All the staff, nurses and cna’s, give all the residents the love and support they need to help them each day. When you visit your family it’s like you are visiting with your extended family. Love Evergreen Best place for your loved ones!!

Patti McEntire

Mar 2021

via Google ↗

I am so pleased with this facility & all of the staff. My mother-in-law moved into Evergreen May 4, 2020 amid the COVID-19 Pandemic, where she had the best total care available as she was paralyzed on the left side of her body from a stroke. She never had any complaints! We were allowed outdoor visits, FaceTime visits then in-person (across the room) visits after being masked, gowned & temperature checks. For their 65th Wedding Anniversary, we were allowed celebrate with her, this made my in-laws very happy! February 7 she had her last stroke. After being discharged from the hospital back to Evergreen, they allowed us to sit with her when she had Comfort Care. The loving concern of all the staff was so heart-warming & healing for my father-in-law. He has Alzheimer's Disease, he called to check on her daily, the staff became family to him, put his mind at ease & listened to his stories over & over! He loves them all! When he gets to the point that he will no longer be able to live independently, he will live at Evergreen too! My father-in-law & I would highly recommend this facility to anyone who needs nursing care or just senior care.

Brianna Watts

Mar 2021

via Google ↗

My grandmother had been falling. A lot. She was in an assisted living facility, but we felt that she required more care. There was no doubt in my mind, where I wanted to send her. Evergreen was also the only facility at the time that hadn’t had any COVID-19 cases. It was amazing. The transition was super simple and my grandmother did well with the nurses and staff that helped her throughout her care. Thank y’all so much. State of the Art care!

Ambria Waddell

Mar 2021

via Google ↗

Bobbie Youngblood and the Evergreen staff have been so professional and so kind to my father. Our family as well as others have had to put our trust in the evergreen staff and we are very pleased with his care. We truly appreciate the commitment they have shown during these unprecedented times.

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Government Inspection History

4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 9, 2026Fire Safety StandardHealth Standard5 citations

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026

Sep 5, 2025Health Complaint5 citations

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 20, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 20, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 20, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

Aug 18, 2024Fire Safety StandardHealth Standard8 citations

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Install properly constructed windows in hallway walls or doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024

Oct 21, 2022Fire Safety StandardHealth Standard2 citations

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Evergreen Health & Rehab Center offer?

Evergreen Health & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Evergreen Health & Rehab Center located?

Evergreen Health & Rehab Center is located at 139 Moran Lake Road, Ne in Rome, Georgia.

What do families say about Evergreen Health & Rehab Center?

Families describe caring, respectful nurses and a warm, family-like atmosphere at Evergreen, particularly during difficult periods like the COVID-19 pandemic when staff worked to keep them connected with loved ones. However, one detailed account raised serious concerns about falls, hygiene, and personal attention that families should weigh carefully.

How did Evergreen Health & Rehab Center do on recent health and safety inspections?

Evergreen Health & Rehab Center had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Evergreen Health & Rehab Center?

Submit the Request Information form on this page to connect with Evergreen Health & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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