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Madonna Manor Skilled Nursing & Rehabilitative Care

85 North Washington Street

4(17 ratings)

Madonna Manor Skilled Nursing & Rehabilitative Care, photo 11 / 5

Quick Facts

Total units
129
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
129

What Families Think

Most families describe Madonna Manor as a warm, close-knit nursing home where staff go out of their way to know residents and keep families informed. However, one report described a serious lapse in weekend care that left a resident with pressure sores, pointing to inconsistent staffing coverage on some shifts.

The Good

  • Staff described as caring and attentive by families
  • Nurses and CNAs build personal relationships with residents
  • Building described as clean and well cared for
  • Staff communicates quickly when problems arise
  • Warm, home-like atmosphere for long-term residents

The Bad

  • One report of neglect leading to pressure sores over a weekend
  • One reviewer described dismissive response from weekend nursing staff
  • No published pricing information available

AI-generated from reviews and community data.

Madonna Manor Skilled Nursing & Rehabilitative Care is a senior living community in North Attleboro, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 17 reviews.

About Madonna Manor Skilled Nursing & Rehabilitative Care

Madonna Manor is a skilled nursing and long-term care facility in North Attleboro, Massachusetts, licensed for 129 residents. The community provides both short-term rehabilitation and extended care services.

Most families praise the attentiveness and warmth of the nursing staff, CNAs, and therapists. Reviewers consistently highlight that staff members take time to connect with patients and their families, and describe the facility as clean, well-maintained, and welcoming. One family wrote, "the nurses and aides are amazing and always went that extra mile." Activities and events are also mentioned positively, with families noting the community's engagement with local volunteers and programming. However, one family reported a serious concern about weekend care and pressure wound prevention, describing inadequate attention over a brief stay.

Madonna Manor holds a 4.0 rating across 17 Google reviews. Most feedback emphasizes quality of interpersonal care, though potential residents and families should carefully consider staffing consistency across all shifts when making their decision.

Types of Care at Madonna Manor Skilled Nursing & Rehabilitative Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Madonna Manor Skilled Nursing & Rehabilitative Care

4overall · 17 ratings combined

4★ on Google (17)

Kevin Driscoll

May 2026

via Google

Awesome audience, beautiful building, super staff! It was a pleasure to work with Diane, Maryann, and Mary. Special thanks to Joe and Joann who volunteered to be our HUMAN DUMMIES, wear our ventriloquist face masks and help us sing "No Bully Zone". (No they did not sing at the same time. We're not that good.) After our puppet sang our short version of our "Happy, Happy Birthday", everyone joined in singing the traditional "Happy Birthday" to the one lady celebrating her birthday in May.

Debbie Connor

May 2026

via Google

The nurses were great to me and my family, They loved my mom and treated her special. They truly are heroes in my eyes. I'd like to thank all of them for the care they provided to my mom!

Erin McCann

Dec 2020

via Google

The care and kindness shown to my Mom at Madonna Manor has and continues to mean so much to me and my family. The CNA’s, nurses and therapists truly get to know their patients and always take the time to connect and chat with their families. Madonna Manor is welcoming and warm, as well as clean and well cared for. I’m convinced this is because the staff takes pride in keeping it this way, for they know this is considered home to those who live here. It means the world to me that my mom is living in a place where she is loved and respected. God Bless all those who give so selflessly to others.Yours is a labor of love, compassion and light.

Deborah Ogden

Aug 2019

via Google

2 1/2 days and I had to have my dad was taken by rescue because his pain, when we got to the hospital we found 3 open sores on his bottom. the nurse on the weekend said, well it's the weekend... So ..what.. monday - Friday they care for patients and on weekends they are left in soiled beds? The place was very careless with my dad.

Martha P

Feb 2018

via Google

If you are looking for a nursing home with a truly caring staff, then Madonna Manor is the place for you. Both my dad and father in law, who were also roommates, spent the last few years of their life on the fourth floor....or as I called it "The Penthouse Suite" :-) The nurses and aides are amazing and I feel always went that extra mile to make the patients happy and comfortable. If there was any kind of problem, they would call us immediately. When visiting your loved one, you are always greeted with a smile from the staff. And even though our dads have passed one, I plan on visiting them on occasion since they still feel like family to us. Thank you everyone at Madonna. You guys are the best!!

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Government Inspection History

6 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 11, 2025Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

Dec 2, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2024

Aug 21, 2024Fire Safety StandardHealth Standard9 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedCorrected Sep 10, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Sep 10, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024

Dec 28, 2023Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 19, 2024

Sep 6, 2023Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

Jul 19, 2023Fire Safety StandardHealth Standard10 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Aug 16, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Madonna Manor Skilled Nursing & Rehabilitative Care offer?

Madonna Manor Skilled Nursing & Rehabilitative Care offers Skilled Nursing / Long Term Care.

Where is Madonna Manor Skilled Nursing & Rehabilitative Care located?

Madonna Manor Skilled Nursing & Rehabilitative Care is located at 85 North Washington Street in North Attleboro, Massachusetts.

What do families say about Madonna Manor Skilled Nursing & Rehabilitative Care?

Most families describe Madonna Manor as a warm, close-knit nursing home where staff go out of their way to know residents and keep families informed. However, one report described a serious lapse in weekend care that left a resident with pressure sores, pointing to inconsistent staffing coverage on some shifts.

How did Madonna Manor Skilled Nursing & Rehabilitative Care do on recent health and safety inspections?

Madonna Manor Skilled Nursing & Rehabilitative Care had 6 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Madonna Manor Skilled Nursing & Rehabilitative Care?

Submit the Request Information form on this page to connect with Madonna Manor Skilled Nursing & Rehabilitative Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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