Jakob van Ekelenburg
May 2026
Great care. Bait and switch when it comes to annual rate increases. Family memorabilia was lost by staff.
Frank Residences - Assisted Living & Memory Care
One Avalon Avenue
4(10 ratings)· San Francisco average: 4
1 / 6Quick Facts
- Total units
- 220
- Licensed capacity
- 220 residents
- Licensed operator
- Hebrew Home For Aged Disabled
- Campus size
- 9-acre pet-friendly campus
- Religious affiliation
- Guided by Jewish values
- Ownership type
- Operates as a not-for-profit organization
- Nursing access
- Preferred access to on-site skilled nursing, rehab
California CDSS
What Families Think
Families describe Frank Residences as a clean, well-run community with attentive staff and a full activity calendar, and most reviewers rate their experience highly. A couple of reviews raise concerns about billing surprises and a lost personal item, so it's worth asking directly about rate policies and pricing before moving in.
The Good
- Staff described as exceptional and attentive
- Facility called immaculate and beautifully maintained
- Wide range of activities: music, movies, men's group
- Fitness room used daily by a resident
- Good variety of healthy food reported
- Fair and competitive value for care
The Bad
- One report of surprise annual rate increases ('bait and switch')
- One report of lost family memorabilia by staff
- No published pricing information available
AI-generated from reviews and community data.
About Frank Residences - Assisted Living & Memory Care
Lynne & Roy M Frank Residences is an assisted living and memory care community in San Francisco, California, situated on a 9-acre pet-friendly campus. The community combines modern apartments with programs centered on creativity, connection, and care.
The community offers assisted living and memory care services alongside chef-prepared dining, wellness programs, and beautiful gardens. Residents have access to a fitness center, spa-salon, therapeutic pool, and art studio. A lifestyle program powered by Exos supports residents with fitness classes and spiritual care designed to help them age with strength and purpose. Care is coordinated with residents and families, with preferred access to on-site skilled nursing and rehabilitation services.
Frank Residences features a professional-grade performance space where live performances, music, and spoken word events take place throughout the campus. The community's hallways and common areas are designed as art galleries, integrating creative expression into daily life.
The assisted living floor plans are among the largest in San Francisco, designed for comfort, elegance, and ease of living. The community is guided by Jewish values and maintains a commitment to preserving the dignity and independence of all residents, ensuring that those in assisted care have access to the same services available to those living independently.
Lynne & Roy M. Frank Residences operates as a not-for-profit organization dedicated to fostering health, connection, and lifelong learning for individuals at every stage of aging.
Types of Care
Assisted Living
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Help Me ChooseReviews
4overall · 10 ratings combined
4★ on Google (10)
Captain Gort
Aug 2024
My 89 year old Dad lived here for about 6 months Dad's dementia presented many challenges. I was impressed by the overall quality of the the facility itself and professionalism of most all of the staff. Dad was treated well for his entire stay and the value was fair and competitive.
Susan Aronovsky
Jun 2024
I really can’t say enough good things about Frank Residences. My dad moved there in October 2020, right after it opened. He lived there for 3 years until his death at 96 years old. He had lived in several other places prior to this, but none were acceptable to him and, quite frankly, none were nearly as good in my opinion either. The place is immaculate. The staff is truly exceptional - they got to know my dad (and me!) really well and often stopped by to check on him. My dad used the fitness room everyday. He also enjoyed the movie nights, music performances, the mens’ group, and the Friday services. There are also tons of other activities if those aren’t of interest. I saw a comment about crappy food but that’s not what my dad found. There was a good variety of healthy food he enjoyed. I also saw a comment about poor medical care. You should understand that this is not a medical facility. The med staff is fully capable of dealing with lots of things but they are not physicians. For my dad, they administered his drugs and attended to basic medical needs (dressing changes, care when he had Covid, incontinence issues, help in the shower, etc.) They also knew when to call an ambulance when that was necessary. I would not hesitate to put a loved one in Frank Residences and can’t recommend them highly enough.
Albert Ndze
Jul 2022
Staff is amazing and facility is majestic
Delilah Alvarado
Nov 2020
Beautiful place Awesome😍💝💝💝🎉🎉🎉🎉🎉
Frequently Asked Questions
What types of care does Frank Residences - Assisted Living & Memory Care offer?
Frank Residences - Assisted Living & Memory Care offers Assisted Living.
Where is Frank Residences - Assisted Living & Memory Care located?
Frank Residences - Assisted Living & Memory Care is located at One Avalon Avenue in San Francisco, California.
What do families say about Frank Residences - Assisted Living & Memory Care?
Families describe Frank Residences as a clean, well-run community with attentive staff and a full activity calendar, and most reviewers rate their experience highly. A couple of reviews raise concerns about billing surprises and a lost personal item, so it's worth asking directly about rate policies and pricing before moving in.
Work at Frank Residences - Assisted Living & Memory Care? Claim this listing to update photos, pricing, and details — it's free.
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