1 / 5CMS Care Compare
Reviews for this skilled nursing and rehabilitation center are sharply divided: several families single out specific caregivers and unit staff for compassionate, attentive care, while other reviews describe serious lapses in basic medical and daily care. Overall Google ratings sit at 4 out of 5 across 290 reviews, but the negative accounts raise real concerns about staffing and oversight.
AI-generated from reviews and community data.
Luxe Rehabilitation Center at Jupiter is a senior living community in Jupiter, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 290 reviews.
Luxe Rehabilitation Center at Jupiter is a 129-bed skilled nursing and long-term care facility in Jupiter, Florida. It serves patients requiring post-acute rehabilitation and ongoing residential care.
Reviews paint a starkly divided picture. Some families consistently praise individual staff members, particularly unit managers and caregivers, for attentiveness, compassion, and going above and beyond. One family noted the activity program is "great," with dedicated staff who are "very patient" and kind. However, other families report serious concerns about the overall quality of care, describing a disconnect between the initial tour experience and actual care after admission, and citing lapses in basic patient care protocols. One family wrote, "All they care about is your insurance money."
With a 4.0 Google rating across 290 reviews, Luxe shows considerable variation in family experience. Prospective families should carefully weigh the strong individual caregiver testimonies against reports of systemic care inconsistencies before deciding on placement.
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Help Me Choose4overall · 290 ratings combined
4★ on Google (290)
Anthony Meely
Jun 2026
Ms. Shirlinda Bedford has been essential to the care of my mother Ms. Addie Meely My family and I would like to thank Ms Bedford for her attentive care, above and beyond service and impeccable character. Words cannot express our heartfelt thank you for all Ms Bedford has rendered in service and care to our mom. We have a debt of gratitude to her. Thank you on behalf of the Meely family.
She's so Unique
Jun 2026
This may sound like a broken record but If you truly love and care about your family member, DO NOT send them to this facility! All they care about is your insurance money. They'll roll out the red carpet during the tour, but once your loved one is admitted, that treatment goes right out the window. Yes, it's a newer facility, but the quality of care is absolutely terrible. They are constantly short-staffed and somehow never seem to have enough linens. This is a healthcare facility—how do you not have an adequate supply of clean sheets, pillowcases, and blankets? My father had a very important doctor's appointment scheduled, and the facility's transportation service told us they would not be able to get him there until after the appointment had already started. Because of this, my brother had to step in and take him himself. Thank goodness he did, because we later found out that the appointment involved a serious, life-threatening (wound infection) medical issue that required immediate attention. The staff attitudes are awful. Many sit at the nurses' station, ignore call lights, and then act inconvenienced when you ask for something as basic as a cup of ice water. Please pay attention to the other reviews. We are not exaggerating, and we are not lying. Our loved ones deserve dignity, compassion, and proper care—and this facility consistently falls short.
samantha crane (Sam)
Jun 2026
Florence the Unit Manager has been absolutely amazing to ensure a smooth transition for my Grandmother. She is approachable, fair, and always willing to listen, creating a positive and collaborative environment. Her guidance helps the unit run smoothly, and she sets a high standard of professionalism while still being compassionate and understanding. I greatly admire and appreciate all that she does!
Thomas Op't Holt
May 2026
If you care about your loved ones, do not send them to Luxe at Jupiter Rehabilitation Center. My mother, who has Alzheimer’s, broke her leg and needed rehabilitation care. Luxe was our last option because it was the only facility with an open bed, and unfortunately our experience has confirmed every fear we had going in. From the beginning, there were serious issues with basic patient care. My mother’s chart clearly states that she is lactose intolerant, yet they repeatedly served her food loaded with cheese and dairy products. It felt like no one was paying attention to even the most fundamental medical and dietary needs. The most alarming issue was that they completely missed a UTI. By the time it was finally addressed, my mother had become seriously ill and ended up in the ER. I thank God we had a private duty nurse advocating for her, because it genuinely felt like no one at the facility was listening or taking her condition seriously. Nothing was properly addressed until I personally called 911. What disturbed me just as much was the overall lack of urgency and compassion. During one visit, a patient in the room next door screamed for help for an extended period of time while staff appeared to do nothing. My mother’s private duty nurse — who wasn’t even employed by the facility — ended up checking on him and helping as best she could. This place does not feel adequately staffed, attentive, or compassionate. When you place a vulnerable family member in a rehabilitation facility, you expect at minimum competent medical oversight and basic human care. In our experience, Luxe failed badly on both.
John Carroll
May 2026
My mom is here for ltc and rehab. I find the staff exceptional. I forget some names but maude and nash and farah are ones who come to mind. The activity center is great wuth 2 ladies who manage the activities. KIA and VEE are wonderful. Two great people and very kind to my mom. And they are very patient
10 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 22, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 22, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 22, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 22, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 3, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022
Perform COVID19 testing on residents and staff.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity B of L: potential for minimal harm, patternCorrected Sep 9, 2022
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Sep 9, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity B of L: potential for minimal harm, patternCorrected Sep 9, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Luxe Rehabilitation Center at Jupiter offers Skilled Nursing / Long Term Care.
Luxe Rehabilitation Center at Jupiter is located at 674 Pioneer Road in Jupiter, Florida.
Reviews for this skilled nursing and rehabilitation center are sharply divided: several families single out specific caregivers and unit staff for compassionate, attentive care, while other reviews describe serious lapses in basic medical and daily care. Overall Google ratings sit at 4 out of 5 across 290 reviews, but the negative accounts raise real concerns about staffing and oversight.
Luxe Rehabilitation Center at Jupiter had 10 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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