Loyal Hearts Homecare

Loyal Hearts Homecare is a home care agency serving Warren, Ohio and the Trumbull/Mahoning region. Founded in 2020 by CEO Erika Day, the agency provides professional in-home care assistance available 24 hours a day, 7 days a week, focused on comfort, safety, and independence for seniors in their homes.

The agency offers personal care services delivered by caregivers, CNAs, STNAs, HHAs, and nurses. Services are tailored to individual needs through client-centered care planning and include support for seniors who are terminally, chronically, or acutely ill; physically or mentally challenged; or recently discharged from hospital. The team conducts in-home assessments, customizes service delivery times to fit client schedules, and performs regular follow-up assessments to ensure effectiveness and accommodate changing needs.

Loyal Hearts Homecare prioritizes safety and trustworthiness through thorough screening, training, and background checks for all caregivers. All employees are covered by liability insurance. The agency works with clients on governmental programs that may assist with costs and provides referrals for additional services to ensure comprehensive support. They are approved providers for Care Source, United Healthcare, Passport, and Molina insurance plans.

The agency emphasizes respect for clients' dignity, privacy, and confidentiality. They maintain a commitment to inclusion, respecting all cultures, religions, ethnicities, genders, sexual orientations, and abilities. The caregiving approach is founded on building strong, meaningful relationships with clients and their families while maintaining consistency and reliability in care delivery.